| Topic | Details |
| Topic 1 | - Order Management and Customer Support: This section of the exam covers order management processes and customer support strategies. It includes understanding how to handle customer inquiries and manage order fulfillment efficiently.
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| Topic 2 | - Commerce: This section of the exam measures the skills of the target audience in the understanding of foundational concepts in online commerce. It emphasizes understanding the various components that contribute to successful e-commerce operations.
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| Topic 3 | - Integrations: This section of the exam measures the skills of SAP integration specialists and covers integrating various systems with commerce platforms. It emphasizes understanding how to connect different applications for seamless data flow. A key skill assessed is configuring integrations to enhance overall operational efficiency.
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| Topic 4 | - Product Content Management: This section of the exam measures the skills of SAP Commerce Cloud Business Analyst and covers the principles of managing product content within commerce platforms. It emphasizes understanding how to create, organize, and maintain product information effectively.
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| Topic 5 | - Web Content Management: This section of the exam measures the skills of SAP Commerce Cloud Business specialists and covers managing web content across digital platforms. It includes strategies for creating and optimizing web pages to enhance user experience.
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