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Splunk SPLK-3002 Certification Exam is designed to test the skills and knowledge of IT professionals in the field of Splunk IT Service Intelligence (ITSI). Splunk IT Service Intelligence Certified Admin certification exam is intended for experienced IT professionals who want to demonstrate their proficiency in configuring, managing, and deploying Splunk ITSI in complex IT environments.
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In maintenance mode, which features of KPIs still function?
A. KPI searches will execute but will be buffered until the maintenance window is over.
B. KPI searches still run during maintenance mode, but results go to itsi_maintenance_summary index.
C. New KPIs can be created, but existing KPIs are locked.
D. KPI calculations and threshold settings can be modified.
Answer: A
Explanation:
It's a best practice to schedule maintenance windows with a 15- to 30-minute time buffer before and after you start and stop your maintenance work. This gives the system an opportunity to catch up with the maintenance state and reduces the chances of ITSI generating false positives during maintenance operations.
Reference:
A is the correct answer because KPI searches still run during maintenance mode, but the results are buffered until the maintenance window is over. This means that no alerts are triggered during maintenance mode, but once it ends, the buffered results are processed and alerts are generated if necessary. You cannot create new KPIs or modify existing KPIs during maintenance mode. Reference: [Overview of maintenance windows in ITSI]
NEW QUESTION # 26
Which of the following is a good use case regarding defining entities for a service?
A. Being able to split a CPU usage KPI by host name.
B. All of the entities have the same identifying field name.
C. Automatically associate entities to services using multiple entity aliases.
D. KPI total values are aggregated from multiple different category values in the source events.
Answer: C
Explanation:
Explanation
Define entities before creating services. When you configure a service, you can specify entity matching rules based on entity aliases that automatically add the entities to your service.
NEW QUESTION # 27
Which of the following is a good use case for a Multi-KPI alert?
A. Alerting when comparing the values of two or more KPIs indicates an unusual condition is occurring.
B. Alerting when the values of two or more KPIs go into maintenance mode.
C. Alerting when two or more KPIs are deviating from their typical pattern.
D. Alerting when the trend of two or more KPIs indicates service failure is imminent.
Answer: A
Explanation:
A Multi-KPI alert in Splunk IT Service Intelligence (ITSI) is designed to trigger based on the conditions of multiple Key Performance Indicators (KPIs). This type of alert is particularly useful when a single KPI's state is not sufficient to indicate an issue, but the correlation between multiple KPIs can provide a clearer picture of an emerging problem. The best use case for a Multi-KPI alert is therefore when comparing the values of two or more KPIs indicates an unusual condition is occurring. This allows for more nuanced and context-rich alerting mechanisms that can identify complex issues not detectable by monitoring individual KPIs. This approach is beneficial in complex environments where the interplay between different performance metrics needs to be considered to accurately detect and diagnose issues.
NEW QUESTION # 28
How can Service Now incidents be created automatically when a Multi-KPI alert triggers? (select all that apply)
A. By creating a notable event aggregation policy with a SNOW incident action.
B. By editing the associated correlation search and specifying an alert action.
C. By linking Entities to Service-Now configuration items.
D. By creating a custom etc/apps/SA-lTOA/workflow_rules. conf
Answer: A,B
Explanation:
To automatically create ServiceNow incidents when a Multi-KPI alert triggers in Splunk IT Service Intelligence (ITSI), the following approaches can be used:
C) By creating a notable event aggregation policy with a ServiceNow (SNOW) incident action: ITSI allows the creation of notable event aggregation policies that can specify actions to be taken when certain conditions are met. One of these actions can be the creation of an incident in ServiceNow, directly linking the alerting mechanism in ITSI with incident management in ServiceNow.
D) By editing the associated correlation search and specifying an alert action: Correlation searches in ITSI are used to identify patterns or conditions that signify notable events. These searches can be configured to include alert actions, such as creating a ServiceNow incident, whenever the search conditions are met. This direct integration ensures that incidents are automatically generated in ServiceNow, based on the specific criteria defined in the correlation search.
Options A and B are not standard practices for integrating ITSI with ServiceNow for automatic incident creation. The configuration typically involves setting up actionable alert mechanisms within ITSI that are specifically designed to integrate with external systems like ServiceNow.
NEW QUESTION # 29
There are two departments using ITSI. Finance and Sales. Analysts in each department should not be allowed to see each other's services. What are the role configuration steps required to accomplish this?
A. itoa_finance_admin, inherited from itoa_admin; itoa_sales_admin, inherited from itoa_team_admin; itoa_finance_analyst, inherited from itoa_team_analyst; itoa_sales_analyst, inherited from itoa_team_analyst.
B. itoa_finance_admin, inherited from itoa_team_admin; itoa_sales_admin, inherited from itoa_team_admin; itoa_finance_analyst, inherited from itoa_analyst; itoa_sales_analyst, inherited from itoa_analyst.
C. itoa_finance_admin, inherited from itoa_admin; itoa_sales_admin, inherited from itoa_team_admin; itoa_finance_analyst, inherited from itoa_analyst; itoa_sales_analyst, inherited from itoa_team_analyst.
D. itoa_finance_admin, inherited from itoa_admin; itoa_sales_admin, inherited from itoa_team_admin; itoa_finance_analyst, inherited from itoa_analyst; itoa_sales_analyst, inherited from itoa_analyst.
Answer: C
NEW QUESTION # 30
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