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The CPHQ examination is a computer-based exam that consists of 140 multiple-choice questions. Candidates have three hours to complete the exam. CPHQ exam is offered at testing centers throughout the United States and internationally. Candidates must meet certain eligibility requirements before they can take the exam, including having a minimum of two years of experience in healthcare quality and patient safety.
The CPHQ exam is the only accredited certification for healthcare quality professionals and is recognized worldwide. CPHQ Exam is designed to evaluate an individual's competence in healthcare quality management and patient safety, as well as their ability to provide leadership and promote continuous quality improvement in healthcare organizations. Passing the CPHQ exam demonstrates a commitment to the highest standards of quality and patient care in the healthcare industry.
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An emergency department's quality improvement report for the first quarter showed the following data:
Which of the following additional information should be included in this report for each month?
A. number of incomplete medical records
B. number of X-rays performed
C. number of inappropriate admissions
D. turnaround time for laboratory results
Answer: B
Explanation:
In reviewing the emergency department's quality improvement report that lists data such as the total number of patients treated, those admitted or discharged, chart reviews for quality, misinterpreted X- rays, and problems associated with history, physical, and treatment, additional information that could significantly enhance the understanding and context of the provided data would be valuable.
Number of X-rays performed: Given the data already includes misinterpreted X-rays, knowing the total number of X-rays performed would provide context to the rate of misinterpretations, offering a clearer picture of the performance concerning this diagnostic tool.
Considering the existing data points in the report, the most pertinent additional information would be: D.
Number of X-rays performed. This metric would allow for calculating the percentage of misinterpreted X- rays relative to the total performed, thus giving a clearer insight into the quality and accuracy of radiological diagnostics in the emergency department.
NEW QUESTION # 333
Many assume they understand how to fix the problem and do not probe beneath the surface of complaints and use survey responses. Organizations should not be surprised by negative reports. Complaints about unhelpful office staff could stem from many sources.
For instance:
A. Patients were not able to get an appointment when they needed one
B. Employees did not provide clear directions to patients on how to get the practice
C. All of these
D. Employees put patients on hold in the middle of medical emergencies
Answer: C
NEW QUESTION # 334
The quality Improvement (Ql) specialist recognizes that any documents related to medical peer review are
A. included In Ql research.
B. used to determine privileges.
C. reviewed during accreditation surveys.
D. classified as confidential documents.
Answer: D
Explanation:
Medical peer review is a performance assessment where peers evaluate other physicians' clinical performances1. The purpose of the medical peer review is to improve patient safety and the quality of care1. These reviews are often conducted by teams of multiple physicians assembled by administrative committees and ethics committees1. They may review everything from patient charts to medical notes to billing procedures1. Given the sensitive nature of the information involved, these documents are typically classified as confidential to protect the privacy of thephysicians under review and the integrity of the review process1. Therefore, any documents related to medical peer review are classified as confidential documents. This ensures that the information remains secure and is only accessible to those directly involved in the review process
NEW QUESTION # 335
Crossing the Quality Chasm provided a blueprint for the future that classified and unified the components of quality through six aims for improvement, chain of effects, and simple rules for redesign of healthcare. The six aims for improvement, viewed also six dimensions of quality.
Which of the following is NOT out of those dimensions?
A. Safe
B. Effective
C. Care centered
D. Efficient
Answer: C
NEW QUESTION # 336
A long-term care facility has experienced an Increase in occupational Injuries among nursing staff and increased patient harm as a result of unsafe patient handling.
Which of the following is the best example of a human factors design solution this facility could Implement?
A. new lift equipment accessible at the point of care
B. a dally email with safe patient handling reminders
C. an education module on safe patient handling
D. development of an organizational minimal lift policy
Answer: A
Explanation:
Human factors design is the discipline concerned with the understanding and improvement of the interactions among humans and other elements of a system, such as technology, processes, workflows, teams, and environments12.
Human factors design aims to optimize human well-being and overall system performance, which includes patient safety12.
One of the domains of human factors design is physical ergonomics, which deals with the design of workplaces, equipment, and tasks to fit the physical capabilities and limitations of humans23.
A common problem in healthcare settings is the risk of occupational injuries and patient harm due to unsafe patient handling, such as lifting, transferring, or repositioning patients34.
A human factors design solution for this problem would be to provide new lift equipment that is accessible at the point of care, so that nursing staff can use it whenever they need to handle patients safely and comfortably34.
This solution would reduce the physical strain and fatigue on the nursing staff, as well as the potential for patient falls, pressure ulcers, or other adverse events34.
This solution would also improve the efficiency and quality of care, as nursing staff would spend less time and effort on patient handling and more time on other aspects of care34.
Therefore, option B is the best example of a human factors design solution for this scenario, as it addresses the physical ergonomics of the system and improves both human well-being and system performance.
Option A, development of an organizational minimal lift policy, is not a human factors design solution, but a policy intervention that may or may not be effective depending on the availability and usability of the lift equipment3.
Option C, a daily email with safe patient handling reminders, is not a human factors design solution, but a communication intervention that may or may not be followed by the nursing staff depending on their workload and motivation3.
Option D, an education module on safe patient handling, is not a human factors design solution, but a training intervention that may or may not be sufficient to change the behavior and skills of the nursing staff depending on the quality and frequency of the training3.
Reference: 1: Human factors and ergonomics as a patient safety practice 2: Module 2: Human Factors Design: Applications for Healthcare 3: Human factors engineering can improve patient safety 4: Human factors engineering in patient safety
NEW QUESTION # 337
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