| Topic | Details |
| Topic 1 | - Advanced Troubleshooting and Prevention: This section focuses on the ability of Support Engineers to identify root causes of issues and implement advanced preventive measures. It emphasizes building resilience in customer environments to minimize future disruptions.
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| Topic 2 | - Planning and Validating Storage Solutions: This section assesses the role of Storage Consultants in evaluating complex, multi-vendor environments. Candidates will demonstrate their ability to plan, size, and validate storage solutions tailored for enterprise workloads, ensuring proposals meet customer requirements effectively.
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| Topic 3 | - Storage Access and Data Protection: This part of the exam tests the expertise of Infrastructure Engineers in configuring storage access, provisioning capacity, and applying replication policies. It also covers disaster recovery validation and role-based access control to secure storage operations.
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| Topic 4 | - Monitoring and Telemetry: This section examines the skills of Cloud Operations Specialists in using HPE or third-party management tools to monitor customer telemetry. Candidates must configure alerts, analyze logs, and evaluate reports to identify SLA trends, outages, and performance issues.
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| Topic 5 | - Optimizing the Customer¡¯s Environment: This domain evaluates the skills of Optimization Specialists in identifying opportunities for improvement. Candidates will design and validate optimization plans that enhance customer environments, ensuring measurable performance and efficiency gains.
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