Title: CSA Reliable Test Questions - Realistic ServiceNow Certified System Administrat [Print This Page] Author: chrisho465 Time: yesterday 10:06 Title: CSA Reliable Test Questions - Realistic ServiceNow Certified System Administrat 2026 Latest PassLeader CSA PDF Dumps and CSA Exam Engine Free Share: https://drive.google.com/open?id=1dhkQ9uQf934W6QxRxTQNkMQnsJmir2XH
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ServiceNow is a cloud-based platform that offers a wide range of IT service management (ITSM) solutions to businesses worldwide. ServiceNow has become an essential tool for many organizations to manage their IT operations and deliver efficient IT services. To gain expertise in using the ServiceNow platform, professionals need to acquire the ServiceNow CSA (Certified System Administrator) certification.
ServiceNow is a cloud-based platform that provides enterprise-level solutions for IT service management, IT operations management, and IT business management. It is used by organizations around the world to streamline their IT workflows and improve the efficiency of their IT operations. To become proficient in using ServiceNow, individuals can pursue the ServiceNow Certified System Administrator (CSA) Certification Exam.
ServiceNow is a dynamic and versatile cloud-based platform that streamlines workflows and enhances the productivity of various business operations. With ServiceNow, businesses can manage their IT services, HR workflows, customer service, and security operations in a single cloud-based system. As a result, there is an increasing demand for ServiceNow professionals who can manage the platform effectively. One way to demonstrate your expertise in ServiceNow is by obtaining the ServiceNow CSA (ServiceNow Certified System Administrator) certification. ServiceNow Certified System Administrator Sample Questions (Q300-Q305):NEW QUESTION # 300
A REQ number in the Service Catalog represents...
A. the order number.
B. the stage.
C. the task to complete.
D. the individual item in the order.
Answer: A
NEW QUESTION # 301
What is the purpose of a Related List?
A. To present related records
B. To present related fields
C. To dot-walk to a core table
D. To create a one-to-many relationship
Answer: A
Explanation:
A Related List in ServiceNow is used to display records from other tables that are related to the current record. It helps users view and manage associated records without navigating away from the main record they are working on.
Key Features of Related Lists:
Related Lists appear at the bottom of a form view.
They display records from tables that have a relationship (via reference fields, many-to-many relationships, or database joins) with the current table.
Users can add, remove, or modify related records directly from the Related List, depending on their permissions.
Why "D. To present related records" is the correct answer?
Related Lists show records from another table that have a relationship with the current record. For example:
An Incident record may have a Related List showing all Tasks associated with it.
A User record may have a Related List displaying Group Memberships.
A Change Request record may have a Related List displaying all related CI (Configuration Items).
Explanation of Incorrect Options:
Option A: "To create a one-to-many relationship" - Incorrect. While Related Lists often display one-to-many relationships, they do not create them. Relationships are defined through reference fields, many-to-many tables, or database joins.
Option B: "To dot-walk to a core table" - Incorrect. Dot-walking allows users to access related fields from referenced records, but it is not the purpose of a Related List.
Option C: "To present related fields" - Incorrect. Related Lists display related records, not just individual fields. Related fields can be accessed using dot-walking or reference fields but are not the same as Related Lists.
Reference from Certified System Administrator (CSA) Documentation:
ServiceNow Product Documentation - Related Lists
ServiceNow CSA Study Guide - Configuring Forms and Lists
ServiceNow Docs: Relationships in Tables
NEW QUESTION # 302
Which is the base table of the configuration management database hierarchy?
A. cmdb
B. ucmdb
C. cmdb_d
D. cmdb_ret_Oi
Answer: A
Explanation:
In ServiceNow's Configuration Management Database (CMDB), the cmdb table is the base table from which all Configuration Item (CI) tables inherit.
Why is cmdb the Correct Answer?
cmdb is the Parent Table of All CMDB-Related Tables
The cmdb table contains basic attributes shared by all Configuration Items (CIs).
Every CI in ServiceNow inherits from cmdb or one of its child tables.
Hierarchy of CMDB Tables in ServiceNow:
cmdb (Base Table) ¡ú Stores general CI data.
cmdb_ci (Stores specific CI details) ¡ú Extends cmdb to store devices, applications, and services.
cmdb_rel_ci (Stores relationships between CIs) ¡ú Used to track dependencies.
Incorrect Answer Choices Analysis:
A . cmdb_d
❌ Incorrect - No such standard table exists in ServiceNow's CMDB.
B . ucmdb
❌ Incorrect - uCMDB (Universal CMDB) is an HP product, not part of ServiceNow's CMDB.
C . cmdb_rel_ci
❌ Incorrect - This table stores CI relationships, but it is not the base table.
Official ServiceNow Documentation Reference:
ServiceNow Docs - CMDB Core Tables
📖 CMDB Table Structure
ServiceNow Docs - CMDB Best Practices
NEW QUESTION # 303
Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?
A. Schema Map
B. Dependency View
C. Database View
D. Dependency Map
Answer: B
Explanation:
TheDependency Viewgraphically representsConfiguration Items (CIs)and their relationships in ServiceNow' sConfiguration Management Database (CMDB). It provides an interactive visualization of dependencies and relationships between infrastructure components, helping administrators understand system architecture.
Displays CI relationships in an interactive graphical format.
Helps identifyupstream and downstream dependencies(e.g., how a failed server affects dependent applications).
Can be accessed via theConfiguration Item (CI) formunder theRelated Linkssection.
Used inImpact Analysisfor Change Management and Incident Management.
A: Schema Map- Used to visualizetable relationships, not CI dependencies.
C: Dependency Map- Not a ServiceNow term; the correct term isDependency View.
D: Database View- Used to createvirtual tablescombining data from multiple tables but does not display CI dependencies graphically.
Reference:ServiceNow Dependency Views - Official Documentation
NEW QUESTION # 304
User records are stored in which table?
A. User [u_sys_user]
B. User [s_user]
C. User [sys_user]
D. User [sn_user]
Answer: C
Explanation:
In ServiceNow, user records are stored in the sys_user table. This table contains all user-related information such as username, email, department, roles, and active status.
sys_user Table Structure:
Stores all user accounts in the system.
Contains fields like user_name, email, first_name, last_name, and roles.
Administrators can manage users via User Administration > Users in the ServiceNow navigation panel.
Why Not Other Options?
B . User [sn_user] - There is no such table named sn_user in ServiceNow.
C . User [u_sys_user] - The u_ prefix indicates a custom table, which is not the default ServiceNow table.
D . User [s_user] - This table does not exist in ServiceNow.
Reference:
ServiceNow User Administration - sys_user Table
NEW QUESTION # 305
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