Title: Latest GCP-GCX Test Sample & Latest GCP-GCX Exam Dumps [Print This Page] Author: stevere471 Time: 6 day before Title: Latest GCP-GCX Test Sample & Latest GCP-GCX Exam Dumps 2026 Latest Prep4SureReview GCP-GCX PDF Dumps and GCP-GCX Exam Engine Free Share: https://drive.google.com/open?id=11TtOkF7o-Jy-flu27YwCy-EvhbExNm4-
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Genesys GCP-GCX certification exam is designed to test the knowledge and expertise of professionals who work with Genesys Cloud CX. Genesys Cloud CX Certified Professional - Consolidated Exam certification validates the skills necessary to implement, configure, and troubleshoot Genesys Cloud CX solutions. GCP-GCX exam tests a broad range of skills, including knowledge of Genesys Cloud CX architecture, contact center management, routing, reporting, and analytics.
Genesys GCP-GCX certification exam is a valuable asset for both individuals and organizations. Certified professionals can demonstrate their expertise to potential employers and clients, while organizations can ensure that their employees have the skills necessary to support Genesys Cloud CX solutions. Genesys Cloud CX Certified Professional - Consolidated Exam certification also provides access to the Genesys Certified Professional community, which offers resources, support, and networking opportunities.
Genesys GCP-GCX Certification Exam is designed to be comprehensive and challenging, covering a wide range of topics related to Genesys Cloud CX. GCP-GCX exam tests the candidate's ability to configure and deploy Genesys Cloud CX, troubleshoot issues, and optimize performance. Genesys Cloud CX Certified Professional - Consolidated Exam certification program also covers advanced topics such as integration with third-party systems and security.
Latest GCP-GCX Exam Dumps, New GCP-GCX Test PreparationIn today's society, the pace of life is very fast. No matter what your current status is GCP-GCX exam questions can save you the most time, and then pass the exam while still having your own life time. The users of the GCP-GCX Study Materials are very extensive, but everyone has a common feature, that is, hope to obtain the GCP-GCX certification in the shortest possible time. You can really do this in our GCP-GCX learning guide. Genesys Cloud CX Certified Professional - Consolidated Exam Sample Questions (Q110-Q115):NEW QUESTION # 110
Genesys Cloud CX is fully supported on which of the following browsers? (Choose two.)
A. Safari
B. Internet Explorer
C. Opera
D. Chrome
E. Firefox
Answer: D,E
Explanation:
Firefox and Chrome are two browsers that fully support Genesys Cloud CX. Genesys Cloud CX is a web-based application that requires a compatible browser to run properly. Firefox and Chrome are the recommended browsers for Genesys Cloud CX because they offer the best performance and functionality. Safari is also supported but with some limitations. Internet Explorer and Opera are not supported by Genesys Cloud CX. Reference: https://help.mypurecloud.com/articles/supported-browsers/https://help.mypurecloud.com/articles/browser-limitations/
NEW QUESTION # 111
Which of the following is NOT a Genesys Cloud CX Collaborate feature?
A. Text Chat
B. Content Management
C. AI Chat
D. Video Chat
Answer: B
NEW QUESTION # 112
Under which container is Queue available?
A. Integration
B. Telephony
C. Routing
D. Contact Center
Answer: C
NEW QUESTION # 113
Sam is in charge of handling incoming interactions that are sent via the queue. Some calls enter and exit the queue without being handled or terminated.
What terminology is used to describe such calls?
A. Disconnect
B. Flow-outs
C. IVR
D. Abandon
Answer: B
Explanation:
Explanation
Flow-outs is the terminology used to describe calls that enter and exit the queue without being handled or terminated in Genesys Cloud CX Performance menu. A flow-out is a call that was offered to a queue or an agent group, but exited the queue or the agent group before reaching an agent or being abandoned by the caller. A flow-out can occur for various reasons, such as:
* The call was transferred to another queue or resource group by a routing strategy
* The call was transferred to voicemail after a timeout by a routing strategy
* The call was handled by an IVR or a bot without reaching an agent
Flow-outs can affect various metrics in Genesys Cloud CX Performance menu , such as :
* Flow-out Count : The number of calls that flowed out of a queue or an agent group during a specified period of time .
* Flow-out Rate : The percentage of calls that flowed out of a queue or an agent group during a specified period of time .
* Service Level : The percentage of calls that were answered within a target time threshold during a specified period of time .
References: https://help.mypurecloud.com/glossary/flow-out/ https://help.mypurecloud.com/art ... nswered-plus-abando
NEW QUESTION # 114
Select the reasons behind a user not receiving calls through their assigned DID number or extension. (Choose two.)
A. The user does not have the proper license type, roles, and permissions.
B. The DID number and extension are not listed in the DID or extension pools.
C. The DID number and extension are considered the same numbers and entered into the same phone.
D. The DID number and the extension do not have the same last 4 digits.
Answer: A,B
NEW QUESTION # 115
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