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The Salesforce Salesforce-Certified-Administrator exam covers a broad range of topics, including security and access, data management, analytics and reporting, automation, and user setup and management. Salesforce Certified Administrator certification exam consists of 60 multiple-choice questions and must be completed within 90 minutes. To pass the exam, candidates must achieve a minimum score of 65%. Obtaining the Salesforce-Certified-Administrator Certification is a valuable asset for anyone working in Salesforce administration, as it demonstrates a high level of expertise and proficiency in the Salesforce platform.
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Salesforce Certified Administrator certification exam covers a wide range of topics related to Salesforce administration, including data management, user management, security and access, automation, and analytics. Salesforce-Certified-Administrator Exam consists of 60 multiple-choice questions that must be completed within 105 minutes. To pass the exam, candidates must score at least 65%. Salesforce Certified Administrator Sample Questions (Q179-Q184):NEW QUESTION # 179
Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find the deal records via a search.
What options should the administrator adjust to fully restrict access?
A. Record setting and search index
B. Permissions and tab visibility
C. App permissions and search terms
D. Page layouts and field- level security
Answer: D
NEW QUESTION # 180
Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.
Which two options should the administrator use tohelp the support team?
Choose 2 answers
A. Createa new queue and add Cases asan available object.
B. Configure a flow to assign the cases to the queue.
C. Add Cass to the existing queue as available object.
D. Use assignment rules to set the queue as the owner of the case.
Answer: C,D
Explanation:
Explanation
Assignment rules and queue configuration are two options that should be used to help the support team work on some of UC's cases. Assignment rules can be used to automatically assign cases to a queue based on certaincriteria, such as case origin or priority. Queue configuration can be used to add Case as an available object to the existing queue and specify which users or groups can access the queue. References: https://help.salesforce.com/s/ar ... ules.htm&type=5https://help.salesforce.com/s
NEW QUESTION # 181
Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message.
Which Solution Should be administrator suggest to meet this requirement?
A. Prebuilt Email Templates.
B. Prebuilt Auto-Responses.
C. Prebuilt Flow Templates.
D. Prebuilt Quick Texts
Answer: A
Explanation:
Explanation
Prebuilt email templates are email templatesthat have been created and provided by Salesforce for common use cases such as sending welcome messages, confirmation emails, etc. They can be used by Cloud Kicks to have consistency when communicating with customers on cases via email channel with categories to help search for the proper message. Prebuilt email templates can be accessed from the email action in the case feed or from the email composer in Lightning Experience. They can also be filtered by category to find the most relevant template for eachcase. Prebuilt quick texts, prebuilt flow templates, and prebuilt auto-responses are not solutions for having consistency when communicating with customers on cases via email channel; they are used for different purposes such as inserting common phrases,creating guided processes, or sending automated replies. References: https://help.salesforce.com/s/ar ... uilt.htm&type=5https://help.salesforce.com
NEW QUESTION # 182
An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.
How should the administrator export this file?
A. Data Export Wizard.
B. Data Export Wizard.
C. Data Loader.
D. Data Import Wizard.
Answer: B
Explanation:
Explanation
Data Export Wizard allows administrators to export data from Salesforce in CSV files. It can be used to export data for backup purposes or to analyze data in external tools. Data Import Wizard is used to import data into Salesforce, not export. Data Loader is a desktop tool that can also export data, but it is more complex and requires installation. Report Builder is used to create reports in Salesforce, not export data. References: https://help.salesforce.com/s/ar ... port.htm&type=5
NEW QUESTION # 183
How should an administrator support this request?
A. Add Formula Fields to track Stages on each Opportunity.
B. Use process builder to capture the daily average on each opportunity.
C. Refresh weekly reporting snapshots for Closed Opportunities.
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