Salesforce FS-Con-101試験問題集シミュレーター パス率100％問題集あなたは転職の状態にあるかもしれませんが、あなた自身のキャリアを持つことは信じられないほど難しいです。それからあなた自身を改善し、不可能な任務を可能にする方法はあなたの優先事項です。 FS-Con-101試験に合格したい場合は、こちらからFS-Con-101試験準備を行ってください。当社には、FS-Con-101試験の合格を支援する、権威のある経験豊富なチームがいます。最も有用で有効なFS-Con-101試験問題を取得できるだけでなく、FS-Con-101試験に合格する方法に関する提案を取得することもできます。 Salesforce Certified Field Service Consultant 認定 FS-Con-101 試験問題 (Q126-Q131):質問 # 126
Each container consists of multiple parts that are tracked by Asset records. Universal Containers's customers usually wait until several parts need service before requesting a Technician come on-site to save money on servicecharges.
How should a Consultant configure Salesforce Field
Service to track the work performed?
A. Create aWork Order for all Assets being serviced and a Work Order Line Item for each Product Consumed.
B. Create a Work Type to automatically create relevant line items for each Asset.
C. Create a Work Type and Work Order for each Asset being serviced.
D. Create a Work Order and Work Order Line Item for each Asset being serviced.
正解：D
解説：
This option allows tracking the work performed for each asset separately and associating it with a work order and a service appointment. References:https://help.salesforce.com/s/articleView?id=sf.
fs_work_order_line_items.htm&type=5
質問 # 127
How should the Consultant recommend visualizing the highest revenue generating Service Appointments on the Gantt?
質問 # 128
Service Appointments in a "Cannot Complete" status may indicate that an additional part or expert assistance is needed to complete the work. Universal Containers defined that Service Appointments in a "Cannot Complete" status are unable to be rescheduled or unscheduled for history tracking purposes.
Which two items should the Consultant recommerd to meet the requirement?
Choose 2 answers
A. Ensure that Status Transitions are configured to allow the status update from "CannotComplete" to
"Scheduled."
B. Define "Cannot Complete" as a Pinned Starus for Auto-Dispatch Services
C. Define "Cannot Complete" as a Pinned Status for Scneduling and Optimization Services
D. Ensure that Status Transitions are configured to prevent the up3Ste from "Cannot Complete" to
正解：C、D
解説：
Status Transitions are settings that define which status updates are allowed or restricted for service appointments[205]. Pinned Statuses are settings that prevent service appointments from being rescheduled or unscheduled by scheduling or optimization services[206]. Ensuring that Status Transitions are configured to prevent the update from "Cannot Complete" to "Scheduled" and defining "Cannot Complete" as a Pinned Status for Scheduling and Optimization Services wouldallow Universal Containers to ensure that Service Appointments in a "Cannot Complete" status are unable to be rescheduled or unscheduled for history tracking purposes by restricting the status change from "Cannot Complete" to "Scheduled" and preventing scheduling or optimization services from moving or removing service appointments with the "Cannot Complete" status
[207]. Defining "Cannot Complete" as a Pinned Status for Auto-Dispatch Services would not affect whether Service Appointments in a "Cannot Complete" status are able to be rescheduled or unscheduled. Auto- Dispatch Services are settings that automatically assign service appointments to resources based on predefined criteria[208]. Ensuring that Status Transitions are configured to allow the status update from
"Cannot Complete" to "Scheduled" would not ensure that Service Appointments in a "Cannot Complete" status are unable to be rescheduled or unscheduled. It would enable the status change from "Cannot Complete" to "Scheduled". References: https://help.salesforce.com/s/articleView?id=sf.
fs_status_transitions_overview.htm&type=5https://help.salesforce.com/s/articleView?id=sf.
fs_pinned_statuses_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_status_transitions_create_edit_delete.htm&type=5https://help.salesforce.com/s/articleView?id=sf.
fs_auto_dispatch_overview.htm&type=5
質問 # 129
The field service administrator at Ursa Major Solar updates the skills required on the most common work types to adapt to the increasing complexity of jobs. This change has led to many service appointments to be in violation. There is a global optimization job set up to run nightly that has been working correctly up until this point. The administrator needs to understand why the jobs are stillscheduled to resources that lack the appropriate skill level.
What are two reasons appointments remain in violation and are not reassigned?
Choose 2 answers
A. There are no service resources available with the required skill levels.
B. The territory of the resources was not included in the global optimization request.
C. The optimizeruses a scheduling policy different from what is used on the dispatch console.
D. Global optimization doesn't reschedule appointments that have rule violations.
正解：A、D
解説：
Global optimization is a process that reschedules all service appointments within a specified time frame based on predefined criteria such as travel time or priority[82]. Global optimization doesn't reschedule appointments that have rule violations becauseit assumes that those appointments are manually scheduled by dispatchers for valid reasons[83]. There are no service resources available with the required skill levels because updating the skills required on the most common work types has increased the complexity of jobs and reduced the pool of qualified resources[84]. The optimizer uses a scheduling policy different from what is used on the dispatch console would not explain why the jobs are still scheduled to resources that lack the appropriate skill level.
Scheduling policies are records that define the optimization criteria for scheduling service appointments such as minimizing travel time or maximizing resource utilization[85]. The territory of the resources was not included in the global optimizationrequest would not explain why the jobs are still scheduled to resources that lack the appropriate skill level. Global optimization requests are records that specify which service territories and time frames should be optimized[86]. References: https://help.salesforce.com/s/articleView?id=sf.
fs_global_optimization_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_global_optimization_faq.htm&type=5 https://help.salesforce.com/s/ar ... fs_skills_overview.
htm&type=5 https://help.salesforce.com/s/ar ... _policies_overview.
htm&type=5https://help.salesforce.com/s/ar ... _requests_overview.
htm&type=5
質問 # 130
Universal Containers's Technicians may be assigned to Jobs with an arrival window to meet the customer appointment time preference.Technicians are also assigned to Jobs without a preferred appointment time.
In which two ways should the Consultant define Operating Hours to meet this requirement?
Choose 2 answers
A. The Maintenance Plan for the Account
B. The Due Date of the Service Appointment
C. When Service Resources are available for work
D. The Time Slots for Appointment Booking
正解：C、D
解説：
Operating Hours define when service resources are available for work and when customers can book appointments. The Time Slots for Appointment Booking setting determines how operating hours are divided into time slots that can be assigned to service appointments. The Maintenance Plan for the Account or the Due Date of the Service Appointment do not affect operating hours, but are used to generateand schedule recurring work orders. References: https://help.salesforce.com/s/ar ... fs_operating_hours.
htm&type=5https://help.salesforce.com/s/ar ... lans.htm&type=5