| Topic | Details |
| Topic 1 | - Teamwork and Good Workplace Conduct to Solve Problems: This section of the exam measures skills of the Certified Logistics Associate and covers the professional behaviors and collaborative techniques needed to work effectively with colleagues and resolve common operational issues as a team.
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| Topic 2 | - Measuring Weight & Volume: This section of the exam measures skills of the Certified Logistics Technician and covers the technical computations needed to correctly size packages and calculate accurate weight and cubic volume for shipping costs and load planning.
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| Topic 3 | - Safe Handling of Hazardous Materials: This section of the exam measures skills of the Certified Logistics Technician and covers the specific regulations, documentation, and protective measures required for storing and moving dangerous goods safely.
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| Topic 4 | - The World of Logistics and the Global Supply Chain: This section of the exam measures skills of the Certified Logistics Associate and covers the foundational knowledge of how logistics fits into the broader global economy and the movement of goods from their origin to the final consumer.
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| Topic 5 | - Product Receiving: This section of the exam measures skills of the Certified Logistics Technician and covers the technical procedures for inspecting, verifying, documenting, and correctly transferring incoming shipments of goods into storage facilities.
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| Topic 6 | - Order Processing: This section of the exam measures skills of the Certified Logistics Technician and covers the steps required to accurately manage and fulfill customer requests, including picking and preparing the correct items for dispatch.
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| Topic 7 | - Dispatch and Tracking Operations: This section of the exam measures skills of the Certified Logistics Technician and covers the procedures for organizing shipments, coordinating carriers, and monitoring the progress of goods in transit until they reach their destination.
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| Topic 8 | - Product Storage: This section of the exam measures skills of the Certified Logistics Technician and covers the best practices for organizing, locating, and maintaining products within a warehouse to maximize space efficiency and minimize damage or loss.
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| Topic 9 | - Evaluation of Transportation Modes (Truck, Air, Rail, Water): This section of the exam measures skills of the Certified Logistics Technician and covers the ability to compare and select the most appropriate transportation methods based on factors like cost, speed, and the nature of the freight being moved.
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| Topic 10 | - Work Communication: This section of the exam measures skills of the Certified Logistics Associate and covers the ability to effectively share information, follow verbal and written instructions, and clearly document tasks in a logistics environment.
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| Topic 11 | - Packaging and Shipping: This section of the exam measures skills of the Certified Logistics Technician and covers the necessary techniques for securing goods safely for transit, selecting the right containers, and correctly labeling them for outbound transportation.
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| Topic 12 | - Information Systems: This section of the exam measures skills of the Certified Logistics Associate and covers understanding and using the basic technology and software systems necessary to track, manage, and execute logistics operations, such as inventory or shipment records.
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| Topic 13 | - Safety Principles: This section of the exam measures skills of the Certified Logistics Associate and covers essential workplace safety guidelines and procedures needed to maintain a secure working environment and prevent common injuries.
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