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Title: Free PDF Quiz WGU - Authoritative Training Information-Technology-Management Kit [Print This Page]
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Title: Free PDF Quiz WGU - Authoritative Training Information-Technology-Management Kit
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WGU Information Technology Management QGC1 Sample Questions (Q64-Q69):NEW QUESTION # 64
Which system serves as an organization's backbone in providing fundamental decision-making support?
Answer: C
Explanation:
ERP as an Organizational Backbone:
ERP provides a centralized platform for integrating and automating core business functions.
It supports decision-making by delivering comprehensive, real-time data insights to managers and stakeholders.
Key Role of ERP in Decision Support:
ERP systems enhance data consistency, accuracy, and availability, enabling informed decision-making at all levels of the organization.
Incorrect Options Analysis:
B . Supply Chain Management (SCM): Focuses on supply chain optimization, not overall decision support.
C . Unified Communications (UC): Enhances communication, not decision-making processes.
D . Customer Relationship Management (CRM): Targets customer interaction, not overarching business operations.
and Documents of Information Technology Management:
"ERP as the Backbone of Decision Support" (Harvard Business Review).
ITIL Service Management Guides: ERP Best Practices (Axelos).

NEW QUESTION # 65
Which outsourcing model has the least security compliance risk?
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Security and compliance risk in outsourcing is heavily influenced by legal jurisdiction, regulatory alignment, and data protection laws. Onshore outsourcing keeps services and data handling within the same country, under the same legal and regulatory framework, making it generally the outsourcing model with the least security compliance risk.
Advantages of onshore outsourcing for compliance:
Alignment with the same national data protection and privacy laws.
Fewer complexities around cross-border data transfer regulations.
Easier auditing, oversight, and enforcement of security standards.
Better alignment with industry-specific regulations (financial, healthcare, government).
Why the other options have higher risk:
A . Cloud-based outsourcing - Cloud services can be onshore or offshore; by itself, "cloud-based" does not guarantee lower compliance risk and can introduce complexity depending on data location.
B . Nearshore outsourcing - Nearshore may reduce some challenges, but the service provider is still under a different national jurisdiction.
C . Offshore outsourcing - Typically involves the highest compliance complexity, due to different laws, regulations, and data-transfer restrictions.
Therefore, onshore outsourcing is the model with the least security compliance risk, making D the correct answer.

NEW QUESTION # 66
What is the function of the Internet Protocol (IP) in the Transmission Control Protocol (TCP)/Internet Protocol (IP) stack?
Answer: D
Explanation:
The Internet Protocol (IP) is responsible for addressing and routing data packets across networks. Its primary function is to direct packets from the source device to the destination device, ensuring that each packet contains the correct source and destination IP addresses. IP determines the path through interconnected networks, but it does not guarantee reliable delivery or order-that responsibility lies with TCP.
Option A (Encrypt data): Incorrect, encryption is handled by protocols such as TLS/SSL, not IP.
Option B (User interface): Incorrect, the user interface is provided by application-level protocols, not IP.
Option D (Ensure order): Incorrect, ensuring correct order and reliability is the role of TCP, not IP.
Thus, IP is the protocol that directs data packets between devices.
Reference:
WGU Information Technology Management - Networking Fundamentals, section on TCP/IP Protocol Suite.

NEW QUESTION # 67
How might a leader manage conflict constructively?
Answer: D
Explanation:
Effective leaders manage conflict constructively by encouraging open, respectful dialogue between employees. This allows issues to be addressed directly, builds trust, and strengthens team cohesion.
Constructive conflict management focuses on resolution and collaboration rather than suppression or avoidance.
Option A: Incorrect-restricting conversations can allow conflicts to grow unresolved.
Option B: Incorrect-top-down control may suppress input and damage morale.
Option D: Incorrect-ignoring team dynamics undermines long-term effectiveness.
Thus, the best approach is fostering respectful dialogue between employees.
Reference:
WGU Information Technology Management - Leadership and Organizational Behavior, section on Conflict Management.43

NEW QUESTION # 68
What is an advantage of using a trusted third party to confirm correlations between users and public keys in disaster recovery planning?
Answer: C

NEW QUESTION # 69
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