| Topic | Details |
| Topic 1 | - Process Modeling: This topic delves into reading and creating BPMN 2.0-compliant business process models. Moreover, it focuses on identifying relevant process information.
|
| Topic 2 | - Business Process Management: This topic discusses different areas of business process management. It also defines the process levels and its architecture.
|
| Topic 3 | - SAP Signavio Process Collaboration Hub: It focuses on sharing feedback on process content by navigating through process information and collaborating with other business users.
|
| Topic 4 | - SAP Signavio Process Governance: This topic explains best practices. It also discusses creating workflows for process automation.
|
| Topic 5 | - Customer Journey Modeling: It discusses how to create a customer journey. Furthermore, it discusses common elements and typical approaches.
|