Title: Choosing The CSA Latest Learning Materials Means that You Have Passed ServiceNow [Print This Page] Author: scottsi164 Time: 4 hour before Title: Choosing The CSA Latest Learning Materials Means that You Have Passed ServiceNow What's more, part of that Itcertking CSA dumps now are free: https://drive.google.com/open?id=13kCjt1g_9onIHFscx9RTlp-gDD-XMiSF
The ServiceNow Certified System Administrator CSA exam is a valuable credential that will assist you to advance your career. To pass the CSA exam is not an easy job. It always gives tough times to their candidates. The best CSA Exam Preparation strategy along with the Itcertking CSA exam practice test questions can help you to crack the ServiceNow CSA exam easily. ServiceNow System Administrator Certification ExamServiceNow System Administrator Certification Proves Successful the candidate has the essential skills and knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system. Passing this System Administrator Certification exam also sets a set of experiences necessary to continue on ServiceNow certification paths. It is a prerequisite for Of course. The exam consists of approximately (60) questions. For every question from exam, there are several possible answers. The person who takes the tests. answer the options and select the correct answer to the question. After completing and submitting the exam, you will immediately get a positive or negative result. calculated and shown to the candidate.
To become certified, candidates must pass the ServiceNow CSA Exam, which consists of 60 multiple-choice questions and must be completed within 90 minutes. CSA exam is administered through an online testing platform and is proctored to ensure the integrity of the certification process.
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When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?
A. Stability signals
B. Anti-signals
C. Non-signals
D. Long-term signals
Answer: B
NEW QUESTION # 112
The testing team needs to be able to perform activities in the test instance, as though they are a member of the Service Desk group. What role would they need to be able to switch between user accounts, without logging out and back in?
A. incognito
B. admin
C. service_desk
D. impersonator
Answer: D
Explanation:
InServiceNow, theimpersonation featureallows users totemporarily act as another userwithout having to log out and log back in. This is particularly useful fortesting and troubleshooting.
Allows Users to Switch Between Accounts Without Logging Out
Users with theimpersonator rolecanimpersonate other usersfrom theUser Menu(top-right of the screen).
This allows them tosee what the other user sees, includingroles, permissions, and UI settings.
Commonly Used in Testing and Troubleshooting
Helpstest permissions, workflows, and security settingswithout needing multiple login sessions.
QA and testing teams often useimpersonationto validate how different users interact with the system.
Does Not Grant Admin-Level Permissions
Unlike theadmin role,impersonatoronly allows switching between users, without providing system-wide control.
Why is "impersonator" the Correct Answer?
Click on your profile icon (top-right corner).
SelectImpersonate Userfrom the dropdown.
Search for and select the user to impersonate.
ServiceNow will reload, and you will now be acting as that user.
How to Impersonate a User in ServiceNow:
A: service_deskIncorrect- This is a functional role forService Desk agentsbutdoes not allow impersonation.
C: adminIncorrect- Whileadmins can impersonate users, theadmin role is not requiredfor impersonation.
Theimpersonator role alone is sufficient.
D: incognitoIncorrect- No such role exists inServiceNow.
Incorrect Answer Choices Analysis:
ServiceNow Docs - Impersonation Feature#How to Impersonate a User
ServiceNow Docs - Roles and Permissions#Understanding the Impersonator Role Official ServiceNow Documentation References:
Conclusion:The correct answer is:
B: impersonator
Theimpersonator roleallows users toswitch between user accountswithout logging out, making it ideal fortesting and troubleshooting.
NEW QUESTION # 113
Which role(s) are required to impersonate a user?
Choose 2 answers
A. impersonator
B. sys_user
C. admin
D. security_admin
E. sys_admin
Answer: A,C
Explanation:
In ServiceNow, impersonating a user allows administrators or authorized users to temporarily assume another user's identity. This is useful for troubleshooting, testing permissions, and verifying user experiences.
Correct Answers
admin (A) ✅
Users with the admin role automatically have impersonation privileges.
Admin users can impersonate any user in the system.
Example: A system admin impersonates a Service Desk Agent to test access restrictions.
impersonator (E) ✅
The impersonator role allows a user to impersonate others without full admin privileges.
This role is useful for support teams or testers who need to verify user permissions.
Example: A QA tester is given the impersonator role to test different roles in the system.
Incorrect Answer Choices
B . sys_admin ❌
No such role as sys_admin in ServiceNow-this is likely a mistyped version of "admin".
C . security_admin ❌
security_admin is used for elevating privileges to modify high-security settings, not for impersonation.
D . sys_user ❌
The sys_user table stores user records but is not a role.
Regular users cannot impersonate others unless they have the impersonator or admin role.
Reference:
ServiceNow Documentation: Impersonating Users
ServiceNow Security Best Practices: Understanding User Roles
NEW QUESTION # 114
Which of the following allows a user to edit field values in a list without opening the form?
A. Form Designer
B. Edit Menu
C. List Editor
D. Data Editor
Answer: C
Explanation:
n ServiceNow, the List Editor allows users to edit field values directly within a list without opening the record in a form. This feature is particularly useful for making quick modifications to multiple records without the need to open each one individually.
How List Editor Works:
Users navigate to a list view of records (e.g., an incident list).
If a field is editable via the List Editor, clicking on it will allow inline editing.
After making changes, users can press Enter or click outside the field to save.
Key Features of List Editor:
Inline Editing: Users can modify fields directly from the list.
Multi-Row Editing: Certain fields support bulk updates.
Security Controls: Admins can control which fields are editable via List Editor through dictionary settings.
Audit and History Tracking: Changes made via List Editor are logged for tracking purposes.
Why Other Options Are Incorrect:
A . Data Editor: No such term as "Data Editor" exists in ServiceNow.
B . Edit Menu: This does not refer to inline editing; instead, it's a general menu for editing options.
D . Form Designer: Used for configuring form layouts, not for inline editing.
Reference from CSA Documentation:
ServiceNow Product Documentation ¡ú Lists and List Editing
ServiceNow CSA Exam Guide ¡ú Covers List Editor as a core feature of instance configuration.
This verifies that List Editor is the correct answer.
NEW QUESTION # 115
From the User menu, which actions can a user select? (Choose three.)
A. Impersonate Users
B. Elevate Roles
C. Approve Records
D. Log Out ServiceNow
E. Send Notifications
F. Order from Service Catalog
Answer: A,B,D
Explanation:
TheUser Menuin ServiceNow is accessible from the top-right corner of the interface by clicking on the user's avatar or name. This menu provides various options that allow users to manage their sessions, roles, and impersonation settings.
The three correct actions a user can select from the User Menu are:
TheLog Outoption allows users to end their session and securely exit ServiceNow.
It is an essential feature for security and session management.
Location:User Menu > Log Out
Users with appropriate privileges (such as administrators) canelevate their rolesto gain temporary access to higher permissions.
This is primarily used when a user needs elevated access (e.g.,security_admin) to perform specific administrative actions.
Location:User Menu > Elevate Roles
Example:
A system administrator can elevate their role tosecurity_adminto access security-related configurations.
TheImpersonate Userfeature allows an administrator to act as another user without needing their credentials.
This is useful for troubleshooting, testing permissions, and verifying user-specific configurations.
Location:User Menu > Impersonate User
Example:
An admin impersonating a regular user can verify that the correct permissions and UI settings are applied.
1. Log Out ServiceNow (Correct)2. Elevate Roles (Correct, for Admin Users)3. Impersonate Users (Correct, for Admin Users) Why the Other Options Are Incorrect:A. Send Notifications (Incorrect) The User Menudoes notinclude an option to send notifications.
Notifications (emails, push notifications, SMS) are managed through:
System Notification > Email > Notifications
Outbound SMS or Messaging Settings
E: Order from Service Catalog (Incorrect)
Users can order items from theService Catalog, butthis action is not available from the User Menu.
Instead, users access the Service Catalog through:
Self-Service > Service Catalog
Requests and Catalog Items pages
F: Approve Records (Incorrect)
Users canapprove recordsif they have approval roles (e.g.,approver), but this action is not directly available from theUser Menu.
Approvals are managed through:
My Approvalsin Self-Service
The Approvals module in theServiceNow application navigator
References:ServiceNow CSA Documentation: User Menu Overview
ServiceNow CSA Learning Path: User Menu and Elevate Roles
ServiceNow Docs: Impersonate Users in ServiceNow
NEW QUESTION # 116
......
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