Certified-Business-Analyst認證題庫，Certified-Business-Analyst信息資訊Salesforce Certified-Business-Analyst 認證考試已經成為了IT行業中很熱門的一個考試，但是為了通過考試需要花很多時間和精力掌握好相關專業知識。在這個時間很寶貴的時代，時間就是金錢。PDFExamDumps為Salesforce Certified-Business-Analyst 認證考試提供的培訓方案只需要20個小時左右的時間就能幫你鞏固好相關專業知識，讓你為第一次參加的Salesforce Certified-Business-Analyst 認證考試做好充分的準備。
Salesforce認證商務分析師（以下簡稱SCBA）考試是一個卓越的認證，為個人在Salesforce領域成功進行商業分析所需的技能和知識提供了支持。SCBA資格證書在Salesforce領域中是一個可信和受尊重的認證計劃，允許個人展示他們在Salesforce商業分析方面的能力。 最新的 Salesforce Business Analyst Certified-Business-Analyst 免費考試真題 (Q94-Q99):問題 #94
The project team at Universal Containers has started to review the existing Salesforce manufacturing solution that has low adoption and a variety of customization including custom objects, custom fields, renamed standard fields.
What should the business analyst recommend to the project team to increase understanding when documenting requirements, process and potential solutions?
A. Use industry terminology and language.
B. Use Salesforce terminology and language.
C. Use customer terminology and language.
答案：B
解題說明：
This answer states that using Salesforce terminology and language is what the BA should recommend to the project team to increase understanding when documenting requirements, process and potential solutions for reviewing the existing Salesforce manufacturing solution that has low adoption and a variety of customization including custom objects, custom fields, renamed standard fields. Salesforce terminology and language are the words and phrases that are commonly used in the Salesforce ecosystem, such as objects, fields, records, apps, tabs, profiles, roles, etc. Using Salesforce terminology and language can help the BA to communicate and document the requirements, process and potential solutions in a consistent and accurate way, and avoid confusion or misunderstanding among the project team members who are familiar with Salesforce.
References: https://trailhead.salesforce.com ... ok/use-user-stories
問題 #95
The Cloud Kicks business analyst (BA) is frustrated because the requirements tracking spreadsheet is often incomplete or out-of-sync for the Slack transition project. The development team has recommended that the BA use a DevOps tool as an alternative.
What are the benefits of using a DevOps tool in this situation?
A. Tracks changes for the testing team and provides access to user stories
B. Tracks changes in real time and provides a single source of truth
C. Tracks changes on a daily basis and provides a history of changes
答案：B
問題 #96
A group of business analysts (BA) at Universal Containers have been working with different teams of stakeholders on eliciting requirements for a new Salesforce app. The BAs have gathered and documented all of the information in a central location. Upon review of the requirements, the BAs discovered that changes made to the documentation were overwritten by each other, and they will lose time recapturing them.
What should the BAs do differently to prevent this error from happening?
A. Each BA should enter their business needs in a shared spreadsheet,
B. Each BA should use their own separate documentation.
C. Each BA should use a shared system that has version control.
答案：C
解題說明：
Explanation
The business analysts should use a shared system that has version control to prevent this error from happening.
Version control is a feature that allows users to track and manage changes made to documents or files over time. Version control helps to avoid overwriting or losing previous versions of documents or files by creating backups or snapshots of each change. Version control also helps to compare different versions of documents or files and resolve any conflicts or discrepancies. References: https://trailhead.salesforce.com ... n-prep/collaboratio
問題 #97
Cloud Kicks (CK) wants to enhance the user experience for customer service agents on Service Cloud so they can effectively meet their service-level agreements. CK has a vision for the future state, but needs to understand how to achieve it. A business analyst (BA) has been assigned to help with this goal.
Which type of document should the BA use to meet the requirement?
A. Use case
B. Gap analysis
C. Change management
答案：B
解題說明：
A gap analysis is a document that compares the current state with the desired future state of a process or system, identifies what needs to change or improve, and recommends actions or solutions to bridge the gap. A gap analysis can help CK understand how to enhance its user experience for customer service agents on Service Cloud so they can effectively meet their service-level agreements. A change management document is a document that outlines how changes will be planned, implemented, communicated, monitored, controlled, etc., during a project lifecycle
問題 #98
The business analyst at Universal Containers is helping the team transition from workflow rules to flows. The work has been built and it is time to kick off user acceptance testing (UAT).
What is the goal of UAT?
A. To ensure what was originally requested is being delivered
B. summarize the overall ask and determine what is in scope
C. To identify acceptance criteria with pass/fail indicators
答案：A
解題說明：
Explanation
The goal of user acceptance testing (UAT) is to ensure what was originally requested is being delivered by the development team. UAT is the final phase of testing before a solution is released to production. UAT involves users or stakeholders who validate that the solution meets their needs and expectations, based on the user stories and acceptance criteria. UAT helps to verify that the solution is fit for purpose and ready for launch.
References: https://trailhead.salesforce.com ... -acceptance-testing