C-OCM-2503教育資料 & C-OCM-2503必殺問題集お客様に自分に一番ふさわしいSAPのC-OCM-2503試験の復習方式を提供するために、我々はSAPのC-OCM-2503の資料の3つのバーションを提供します。PDF、オンライン版とソフト版です。あなたの試験準備にヘルプを提供するのは常にあります。すべてのバーションは無料のデモを提供します。そのほかに、どのバーションでも全面的で最新版のSAPのC-OCM-2503の資料を提供します。 SAP Certified Associate - Organizational Change Management 認定 C-OCM-2503 試験問題 (Q25-Q30):質問 # 25
The stakeholder analysis in a cloud project reveals that two important business leaders belong to the
"opponents" category. What are your favorite strategies? Note: There are 2 correct answers to this question.
A. Ignoring the opponents and focusing on the skeptics
B. Working on changing their attitude towards the project
C. Trying to reduce their influence on the project success
D. Preventing opponents from forming an alliance against the project
正解:C、D
質問 # 26
What are the key target groups of the learning needs analysis of an SAP project?
A. Project team and business users
B. IT team and software providers
C. Business users and suppliers
D. Managers and employees
正解:A
解説:
The learning needs analysis (LNA) in an SAP project identifies training requirements for those directly involved or impacted. Option D is correct because the project team (e.g., implementers) and business users (e.
g., end-users) are the primary groups needing enablement to execute and adopt the solution. Option A is too broad-managers and employees include non-users. Option B is incorrect; software providers are external and not typically trained. Option C is incorrect-suppliers are not primary targets for internal system training.
Extract from SAP OCM Concepts: The LNA targets project team and business users to ensure effective enablement (SAP Activate, Enablement Workstream).
質問 # 27
What are typical agenda topics for a change network kick-off meeting? Note: There are 2 correct answers to this question.
A. Input of the project manager on experiences with change networks in previous projects
B. Input of the project sponsor on the importance of the project for the company
C. Input of the subproject managers on challenges and hurdles in their respective area of responsibility
D. Input of the change manager on the change network approach and the change agent role
正解:B、D
解説:
A change network kick-off meeting in SAP OCM launches the change agent network. Option C is correct because the change manager outlines the approach and agent roles, setting expectations. Option D is correct as the sponsor's input underscores the project's strategic value, motivating agents. Option A is incorrect- subproject managers focus on technical areas, not the change network. Option B is also incorrect; past experiences may inform planning but aren't a typical agenda item for agents. The focus is on role clarity and project significance.
"The change network kick-off includes the change manager defining roles and the sponsor reinforcing project importance to align and motivate agents" (SAP Activate, Change Network Setup).
質問 # 28
A repeated stakeholder analysis for the management team of an impacted business unit reveals that targeted communication activities for one opponent do not have the desired impact on the opponent's attitude. What would you recommend as a next activity?
A. Provide specific enablement sessions to positively influence the opponent's attitude.
B. Invite the opponent to the next steering committee meeting to discuss and challenge their negative perception of the project.
C. Use financial incentives to motivate the opponent to visibly support the project and thus foster the opponent's buy-in.
D. Ask the project sponsor to get actively involved in stakeholder engagement activities targeted at the opponent.
正解:D
解説:
When communication fails to shift an opponent's attitude, escalation to a higher authority like the project sponsor is a strategic move in SAP OCM. Option C is correct because the sponsor's involvement leverages their influence to address resistance, aligning with SAP's emphasis on leadership support in stakeholder management. Option A is incorrect-financial incentives are not a standard OCM practice and may undermine genuine buy-in. Option B is impractical; steering committee meetings are for decision-making, not resolving individual resistance. Option D could help but is less effective than sponsor engagement, as enablement alone may not address deeper concerns.
Extract from SAP OCM Concepts: SAP Activate recommends leveraging senior leadership (e.g., sponsors) to manage resistant stakeholders (SAP OCM Framework, Stakeholder Management).
質問 # 29
How is the cooperation between project management and change management during a cloud implementation organized?
A. Project management focuses on the objectives of the project, change management on the vision of the project.
B. Project management focuses on the organizational level, change management on the individual and group level.
C. Project management focuses on the hard factors, change management on the soft factors.
D. Project management focuses on the project tasks, change management on the cooperation within the project team.
正解:C
解説:
In SAP Activate, project management (PM) and change management (CM) have distinct roles. Option D is correct-PM handles "hard factors" (e.g., timelines, budgets), while CM addresses "soft factors" (e.g., people, adoption). Option A is incorrect-CM doesn't manage team cooperation. Option B is misleading; both levels overlap. Option C is incorrect-PM and CM share objectives and vision. This division ensures technical and human aspects are covered.
"Project management drives hard factors like schedule and scope, while change management focuses on soft factors like adoption and resistance" (SAP Activate, PM and CM Collaboration).