Title: Latest ITIL ITIL-4-Transition Questions - Get Essential Exam Knowledge [2026] [Print This Page] Author: paulkin153 Time: 1 hour before Title: Latest ITIL ITIL-4-Transition Questions - Get Essential Exam Knowledge [2026] BTW, DOWNLOAD part of Exam4PDF ITIL-4-Transition dumps from Cloud Storage: https://drive.google.com/open?id=1v3rSYFwD030I7fR1SrzrcpM0W_-bD2kX
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Upgrade ITIL-4-Transition Dumps & ITIL-4-Transition CertificationAs old saying goes, knowledge is wealth. So our ITIL-4-Transition exam questions will truly teach you a lot of useful knowledge, which can compensate for your shortcomings. Actions speak louder than words. You are supposed to learn to make a rational plan of life. Our ITIL-4-Transition Real Exam will accompany you to grow stronger. And the more you know, the more easily you can cope with the difficulties in your work. And the most important is that you can get the ITIL-4-Transition certification. ITIL 4 Managing Professional Transition Sample Questions (Q27-Q32):NEW QUESTION # 27
A user wants to know how to create a report, so they come into contact with the service desk Which practice is MOST LIKELY to help with the solution of this issue7
A. Service level management
B. Service request management
C. Change enablement
D. Incident management
Answer: B
Explanation:
The user is requesting information or guidance - specifically, how to create a report.
ITIL classifies this type of inquiry as a service request, because service requests include:
* Requests for information
* Requests for guidance
* Requests for access
* Requests for standard support activities
Service Request Management is the ITIL practice responsible for handling such user-initiated requests.
Option A: Incident management handles interruptions or degradations of service - not applicable here.
Option B: Service level management focuses on service performance agreements - not user questions.
Option D: Change enablement is about assessing and authorizing changes - unrelated to user guidance.
NEW QUESTION # 28
Which describes an unresolved problem that has been already analysed?
A. A known error
B. An incident
C. A risk
D. A workaround
Answer: A
Explanation:
Comprehensive Explanation:
A known error is defined as:
A problem that has been analyzed, has a known root cause, and may or may not have a workaround.
It may still be unresolved.
Therefore, Option C is correct.
NEW QUESTION # 29
A software development team makes many hundreds of small changes every week.
Who can BEST make the decision of whether to accept each change?
A. The software development manager
B. The sponsor in the service consumer organization
C. The IT change manager
D. The other members of the software development team
Answer: D
NEW QUESTION # 30
Which practice guarantees that users have a range of access channels to choose from to report problems?
A. Service level management
B. Change enablement
C. Incident management
D. Service desk
Answer: D
Explanation:
Comprehensive Explanation:
The Service Desk is responsible for:
* Providing a single point of contact
* Ensuring users can reach support via multiple channels, such as:
* Phone
* Email
* Web portals
* Chatbots
* Self-service
This ensures users have multiple ways to report issues and seek help.
Thus, Option A is correct.
NEW QUESTION # 31
A legacy financial system requires the user to manually enter the time and date of the transaction to meet regulatory requirements. A recent internal audit has shown that these fields are often blank.
Which are effective controls that could improve compliance?
1. Modify the application to automatically add the current time and date when transaction is entered
2. Establish a communication plan to remind users of the importance of time and date on transactions
3. Develop a goals cascade so all staff know their role in achieving company goals
4. Create a report showing non-compliant records and take action to correct
A. 3 and 4
B. 1 and 4
C. 2 and 3
D. 1 and 2
Answer: A
NEW QUESTION # 32
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