| Topic | Details |
| Topic 1 | - Data Centre Operations: Focuses on daily operational activities and procedures supporting continuous facility functioning.
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| Topic 2 | - Project Management: Covers project execution including management principles, organizational structures, and project phases.
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| Topic 3 | - Service Level Management: Covers creating and managing service agreements, including SLAs with measurable metrics, service reporting, customer satisfaction measurement, and continuous improvement processes.
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| Topic 4 | - Facilities Management: Covers infrastructure maintenance including maintenance programs, outsourcing, contracts, scheduling, spare parts, and contamination control.
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| Topic 5 | - Managing Safety & Statutory Requirements: Focuses on workplace safety compliance, including safety policies, training, Permit to Work systems, PPE, emergency preparedness, and safety audits.
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| Topic 6 | - The Data Centre Organization: Addresses organizational structure, roles and responsibilities, shift management, performance management, training, career development, and succession planning.
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| Topic 7 | - Governance, Risk and Compliance: Covers management framework including compliance, risk management, document control, financial management, and vendor oversight.
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| Topic 8 | - Managing Physical Security: Deals with facility protection through security policies, staff management, incident handling, and security audits.
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| Topic 9 | - Organizational Resilience: Addresses business continuity, facility redundancy, Business Impact Analysis, and disaster recovery preparedness.
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| Topic 10 | - Monitoring
- Reporting
- Control: Addresses performance oversight through monitoring, escalation procedures, reporting, and trend analysis.
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