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Salesforce Field-Service-Consultant Exam is a certification exam designed for professionals who want to demonstrate their expertise in field service management using the Salesforce platform. Field-Service-Consultant exam is intended for individuals who have experience in implementing and managing field service operations, and who want to validate their skills and knowledge in this area. Salesforce Certified Field Service Consultant certification is recognized globally and demonstrates a professional¡¯s ability to implement and manage field service solutions using Salesforce.
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Salesforce Field-Service-Consultant Certification Exam is designed for professionals who want to validate their knowledge and expertise in the field service industry. Salesforce Certified Field Service Consultant certification is ideal for individuals who want to demonstrate their skills in the implementation and management of field service solutions using Salesforce technology. Salesforce Certified Field Service Consultant Sample Questions (Q37-Q42):NEW QUESTION # 37
Northern Trail Outfitters (NTO) wants to create a relevant audience from a data extension for a daily send campaign. The audience will change from day-to-day. These emails contain a View As Web Page link and NTO wants to ensure this will not be broken when the audience is refreshed dally.
What configuration can meet this criteria7
A. Use a SQL Query to filter the audience into a new data extension that is overwritten each day.
B. Use exclusion lists for the send - excluding those that already were sent the email.
C. Use SQL Query to filter the audience into a new data extension that is upserted every day.
D. Use AMPscript inside the email to pull information from a send logging data extension to determine which content displays based on message context.
Answer: D
NEW QUESTION # 38
What is the most efficient way for a Consultant to keep Technicians proactively informed about updates to their Service Appointments and Work Orders in the Field Service mobile app?
A. Enable Push Notifications in the Service Console app.
B. Utilize Triggers to send emails to relevant users.
C. Utilize Schedules Jobs from the Field Service Admin app.
D. Enable Notifications in Field Service Settings.
Answer: D
NEW QUESTION # 39
A Dispatcher needs to reduce the backlog of Service Appointments in different territories and focus on individual customer service preferences.
Which Scheduling Policy should the Dispatcher use?
A. High Intensity
B. Soft Boundaries
C. Customer First
D. Emergency
Answer: C
Explanation:
Explanation
This scheduling policy prioritizes customer service preferences over other factors, such as travel time or resource availability. References: https://help.salesforce.com/s/ar ... cies.htm&type=5
NEW QUESTION # 40
Which two considerations impact the scheduled timeframe of Multi-day Work?
Choose 2? answers
A. Break Duration
B. Resource Skill Level
C. Homebase Travel
D. Assigned Resource
Answer: A,D
Explanation:
These two considerations impact the scheduled timeframe of multi-day work, as they affect the availability and capacity of the resource assigned to the work. References:https://help.salesforce.com/s/articleView?id=sf.
fs_multi_day_work.htm&type=5
NEW QUESTION # 41
The service director at Ursa Major Solar would like to understand the effect that service objectives have on the assignment of service appointments to service resources.
Where can the director view service objective scores for potential appointment time slots?
A. Dispatch console
B. Bulk dispatch action
C. Book appointment action
D. Candidates action
Answer: C
Explanation:
Explanation
The book appointment action is used to schedule a service appointment based on service objectives and resource availability. The action displays a list of potential time slots with service objective scores for each slot. The higher the score, the better the slot meets the service objectives.
References: https://help.salesforce.com/s/ar ... ment.htm&type=5
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