Slack-Admn-201模擬資料 & Slack-Admn-201専門知識我々の提供するSalesforceのSlack-Admn-201試験の資料のどのバーションでも各自のメリットを持っています。PDF版はパソコンでもスマホでも利用でき、どこでも読めます。ネットがあれば、オンライン版はどの電子商品でも使用できます。ソフト版は真実のSalesforceのSlack-Admn-201試験の環境を模倣して、あなたにSalesforceのSlack-Admn-201試験の本当の感覚を感じさせることができ、いくつかのパソコンでも利用できます。 Salesforce Certified Slack Administrator 認定 Slack-Admn-201 試験問題 (Q178-Q183):質問 # 178
You're a Workspace Owner for a Slack Business+ workspace, working with your security team to launch Slack globally.
You want members to integrate Slack with their daily productivity apps from day one.
What should you do?
A. Turn on app approvals, and have users individually request to install each app.
B. Use an Admin API to manage and approve apps automatically.
C. Pre-approve daily productivity apps, and restrict apps that security has already deemed too risky.
D. Pre-approve daily productivity apps, and restrict apps that are not commonly used.
正解：C
解説：
Slack best practices recommend:
"Pre-approving key apps ensures fast adoption while restricting high-risk apps maintains security compliance." Admin API (B) is more technical and unnecessary at launch. Individual requests (C) create friction. Pre- approving apps and restricting non-common ones (D) isn't optimal unless based on risk evaluation.
(Reference: Slack Administration Study Guide - App Management Best Practices)
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質問 # 179
Your organization's Head of Customer Service wants to better support internal collaboration between service agents working through high-priority customer tickets.
As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?
A. Enable service agents to post Clips in team channels to provide troubleshooting demos for high-priority customer tickets.
B. Encourage service agents to use Huddles when troubleshooting high-priority customer tickets.
C. Enable service agents to create a new channel for each high-priority customer ticket and use emoji reactions to expedite responses.
D. Advise service agents to ask for help in their team channel and troubleshoot high-priority customer tickets in thread.
正解：B
解説：
Slack recommends:
"Use Huddles for lightweight, real-time, informal discussions to troubleshoot quickly without needing to schedule formal meetings." This directly helps service agents collaborate live without adding overhead.
Options A and C are good for async work but do not replace real-time collaboration. Threads (D) are useful but are slower than live discussions.
(Reference: Slack Administration Study Guide - Using Huddles for Efficient Team Collaboration)
質問 # 180
You're upgrading your organization to Slack Enterprise Grid.
You want to be thoughtful about your channel and workspace strategy before finalizing your design.
What should you do?
A. Develop a Champions Network of interested users to help share the design with others.
B. Review the technical requirements for your single sign-on (SSO) system to ensure it is compatible with Slack.
C. Survey a selection of end users to determine whether existing knowledge networks are already in place.
D. Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.
正解：C
解説：
Slack recommends:
"Before finalizing your Enterprise Grid design, survey teams to understand how they collaborate, where informal knowledge networks exist, and what natural groupings of people and work already exist." Migrating before design (A) is premature. SSO review (C) is important but unrelated to channel and workspace structure design. Champions networks (D) are helpful for rollout, but not initial design.
(Reference: Slack Administration Study Guide - Planning Your Enterprise Grid Design)
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質問 # 181
Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?
A. Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.
B. Encourage executives to model this behavior and communicate in public channels themselves.
C. Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.
D. Work closely with the executive team, and have them mandate public channel usage.
正解：B
解説：
Slack adoption best practices emphasize:
"Behavior modeled by leadership has the greatest impact on changing how teams communicate. When executives and leaders use public channels, it sets a strong cultural example." Mandating behavior (Option B) or limiting private channel creation (Option A) can cause resistance, while education (Option D) is useful but less impactful than leadership modeling.
(Reference: Slack Administration Study Guide - Building a Public-First Culture)
質問 # 182
A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.
What should the team do to prepare for this milestone most effectively?
A. Show the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack's admin capabilities.
B. Meet with key business units to identify and measure opportunities to improve productivity using Slack.
C. Display the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.
D. Prepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack.
正解：B
解説：
To define Slack's success, it's essential to tie usage to business outcomes and improved productivity - not just technical setup or user counts.
Slack documentation recommends:
"Engage business units to identify opportunities where Slack has improved workflows, collaboration, or response times, and measure these against baseline expectations." This makes the success conversation focused on value and business impact rather than technical completeness or adoption rates alone.
(Reference: Slack Administration Study Guide - Defining Success and ROI with Slack)
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