| Topic | Details |
| Topic 1 | - Server Networking and Connectivity: This section of the exam measures the skills of Data Center Technicians and focuses on the fundamentals of networking services as they relate to PowerEdge servers. It includes identifying network cables and connections, and comparing different onboard network options. This knowledge is essential for establishing and maintaining server connectivity within diverse infrastructure environments.
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| Topic 2 | - Maintenance: This section of the exam measures the skills of Data Center Technicians and covers practical server maintenance procedures. Topics include handling memory and expansion cards, understanding power distribution, recognizing hardware fault indicators, and applying various firmware update methods. It also touches on thermal management through cooling techniques such as air, liquid, and immersion cooling, along with proper shutdown and reboot practices.
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| Topic 3 | - Server Management: This section of the exam measures the skills of Server Support Engineers and addresses server management concepts, including in-band and out-of-band management. It compares Dell management utilities, explains BIOS vs. UEFI, and introduces at-the-box management. The section also explores iDRAC versions and the features of the Dell OpenManage System Administrator Suite (OMSA) to ensure engineers can monitor and manage PowerEdge servers effectively.
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| Topic 4 | - Security: This section of the exam measures the skills of Server Support Engineers and emphasizes the security features embedded in Dell PowerEdge servers. It includes hardware-based protections such as Silicon Root of Trust, TPM 2.0, and Secure Boot. The section also covers iDRAC¡¯s role in automated security, data protection using Self-Encrypting Drives (SEDs), and access control measures like Multifactor Authentication (MFA) and Role-Based Access Control (RBAC).
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| Topic 5 | - Introduction to Servers: This section of the exam measures the skills of Data Center Technicians and covers foundational concepts related to server characteristics and key storage components in Dell PowerEdge servers. It includes identifying server generations, interpreting server nomenclature, and understanding the purpose of hardware elements such as HDDs, SSDs, RAID controllers, BOSS, and M.2 drives. The goal is to ensure a clear grasp of server internals and their role in performance and reliability.
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