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Title: AP-209最新資料 & AP-209最新な問題集 [Print This Page]
Author: mattcla493    Time: 17 hour before
Title: AP-209最新資料 & AP-209最新な問題集
近年、社会の急速な発展に伴って、IT業界は人々に爱顾されました。Salesforce　AP-209IT認定試験を受験して認証資格を取ることを通して、IT事業を更に上がる人は多くになります。そのときは、あなたにとって必要するのはあなたのSalesforce　AP-209試験合格をたすけってあげるのTech4Examというサイトです。Tech4Examの素晴らしい問題集はIT技術者が長年を重ねて、総括しました経験と結果です。先人の肩の上に立って、あなたも成功に一歩近付くことができます。
Salesforce AP-209 認定試験の出題範囲：
トピック出題範囲
トピック 1
  • Optimization: This domain covers using service objectives for automated scheduling, global optimization engine capabilities, troubleshooting optimization issues, and strategies to improve scheduling quality and efficiency.
トピック 2
  • Foundation: This domain addresses modeling complex work structures like work orders, constructing maintenance plans for recurring service, and customizing the dispatcher console to improve operational efficiency.
トピック 3
  • Implementation Strategies and Design: This domain covers the full consulting project lifecycle from planning and requirements gathering through deployment, and determining appropriate deployment strategies and licensing needs for Field Service implementations.
トピック 4
  • Resource Management: This domain focuses on managing resource availability, Service Territory Management capabilities, handling different resource types, and implementing optimal scheduling strategies for field service personnel.

>> AP-209最新資料 <<
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Salesforce Advanced Field Service Accredited Professional 認定 AP-209 試験問題 (Q14-Q19):質問 # 14
What are the two related lists a consultant will need to pay attention to when viewing Assets that may have been replaced and/or upgraded by new Assets out in the field?
正解：A、D
解説：
Asset replacement and history in Salesforce are tracked using the Asset Relationship object.
* Options A and B are correct.TheAsset Relationshipobject links two assets together (e.g., Old Asset -
> New Asset) with a relationship type like "Replacement" or "Upgrade." On the Asset page layout, this related list (often labeled "Asset Relationships" or "Related Assets") allows you to see the history in both directions:
* Forward:See the new asset that replacedthisasset (Option A).
* Backward:See the old asset thatthisasset replaced (Option B).
* Options C and D are incorrect. "Primary Assets" is typically a concept associated with Service Contracts (covering the main asset) or Entitlements, not the history of physical swaps/upgrades between asset records.
(Note: The provided PDF source likely contains an error marking D as correct. "Primary Assets" is not the standard location for replacement history.)

質問 # 15
Universal Containers (UC) sell Service Contracts to their customers. One of the terms of the Service Contract determines that a UC technician will perform annual maintenance on all the customer's Assets until the contract expires.
UC would like to ensure that when a technician is sent to the customer, the maintenance work is completed in a single visit, and all covered Assets are listed on the Work Order's Service Report.
What Maintenance Plan configuration should a consultant recommend UC?
正解：C
解説：
This question tests the Maintenance Plan generation logic.
* Option D is correct.The requirement isSingle Visit(One Appointment) forMultiple Assets.
* One Work Order Line Item per Asset:This groups all the assets under asingleparent Work Order. Each asset gets its own line item (WOLI) for tracking purposes.
* One Service Appointment per Work Order:This creates asingleappointment for the parent Work Order. The technician arrives once and works through the list of line items (Assets).
* Option B("One Work Order per Asset") would create separate Work Orders (and likely separate Appointments) for every single asset, resulting in multiple visits or a cluttered schedule.
* Option C("One SA per WOLI") would explicitly create a separate appointment for every single asset line item, causing massive double-booking/overlap.

質問 # 16
Green Energy Solutions provide two types of services: 'New Installs' (high revenue, high priority with a 3 day SLA) and 'Inspections' (proactive, low priority activities due 3 months out). The company incurs a penalty for missing due dates which the service manager would like to avoid. However, not at the expense of a new install.
What should the consultant's recommendation be in such a case?
正解：A
解説：
The goal is to prevent low-priority "Inspections" from being ignored indefinitely until they miss their deadline, without permanently ranking them above high-value "New Installs."
* Option B is correct(based on the scenario's specific constraints). By using automation to elevate the Inspection's priority to '1' (High) only when it is due "tomorrow," the system treats it as urgentonlywhen necessary to avoid the penalty. Since "New Installs" are also Priority '1', the two will compete on equal footing on that final day, ensuring the Inspection has a fighting chance to be scheduled alongside high- value work.
* Option C (Dynamic Priority) is a standard solution for "aging" work. However, the option states it caps the value at '2'. In standard SFS priority (where 1 is highest), a '2' willneverbeat a '1'. Therefore, the inspection would still likely be bumped by a New Install (Priority 1) even on its due date, leading to a penalty.
* Option D ("Schedule Over Lower Priority") is used for emergency reshuffling, but does not inherently solve the prioritization logic between these two specific task types.

質問 # 17
Universal Containers has many service centers across the country in which spare parts and other inventory items are stored. Every morning, technicians are required to arrive at the service center closest to their home and pick up inventory items based on their work assignments. At the end of the day, technicians travel back to the service center to return any unused or damaged parts (travel from home to the service center and from the service center back home is at the technicians' expense).
How should the admin configure the Service Territory Member address?
正解：C
解説：
The Service Territory Member (STM) address defines the Start Location and End Location for the resource's route calculation.
* Option C is correct.The requirement states that travelfromHometothe Center is "at the technician's expense" (i.e., off the clock). Therefore, the "Official Company Route" begins when they arrive at the Service Center.
* By setting the STM Address to theService Center, the optimization engine assumes the technician isat the Service Centerat the start of their shift.
* The engine will then calculate travel time for:Service Center -> Job 1.
* This matches the business requirement.
* Option A (Home Address):If you set Home, the engine calculates:Home -> Job 1(or Home -> Service Center). This would likely include the commute time in the daily schedule utilization, which contradicts the "at technician's expense" (off-clock) requirement.

質問 # 18
Green Energy Solutions has resources in multiple countries and time zones. Each country has different holidays and permitted working hours.
What should the consultant configure to support this?
正解：D
解説：
To model international workforces in Salesforce Field Service, specific objects handle geography, time, and exceptions.
* Option B is correct.
* Service Territories:Used to define the geographical areas (Countries/Regions). Crucially, the Time Zoneis defined on the Service Territory record.
* Operating Hours:Used to define the "Permitted Working Hours" (e.g., Mon-Fri, 9-5). These are assigned to the Service Territory or Service Territory Member.
* Resource Absences:Used to model time off, such as public holidays or sick days, where the resource is unavailable. (Note: Holidays can also be linked directly to Operating Hours, but Resource Absences are the distinct records created on the Gantt).
* Option A is incorrect because "Business Hours" is a Service Cloud (Support) object used for Case Entitlements, not Field Service scheduling. "Resource Capacity" is used for contractors (Capacity- Based Scheduling), not for defining standard working hours.

質問 # 19
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AP-209最新な問題集: https://www.tech4exam.com/AP-209-pass-shiken.html




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