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Cloud Kicks is using assortments to drive the customer product list. Key account managers (KAMs) perform updates multiple times during the day to the product list and want to be able to promote these products on the same day in a new promotion.
What should the KAMs ensure is done to be able to promote products that have been added to the assortment?
A. Sync the changes in the assortment with the processing service.
B. Refresh the assortment screen.
C. Re-approve the changes in the assortment.
Answer: A
Explanation:
In the Salesforce Consumer Goods Cloud (CGC) architecture, data is split between the core Salesforce platform (where standard objects like Assortments and Products reside) and the Cloud Processing Service (the high-performance calculation engine usually hosted on Hyperforce/Heroku).
When a Key Account Manager (KAM) updates aProduct Assortmentin the core platform-for example, adding a new SKU to the "Summer 2025" list-this change is committed to the Salesforce database immediately. However, the TPM Planning Grid (the P&L view) and the Promotion Product Selector rely on the Processing Service to render data quickly. The Processing Service uses a cached or synchronized version of the master data to perform its complex calculations.
If the KAM immediately tries to create a promotion for the new product, it might not appear in the selector because the Processing Service is unaware of the update. Merely refreshing the screen (Option C) only reloads the UI, not the underlying data cache. Therefore, to bridge the gap between Core Salesforce and the Calculation Engine, the KAM or an automated process mustSync the changes(specifically the Assortment- Product links) to the processing service. This action pushes the new relationship into the engine's memory, making the product available for immediate promotion planning and calculation.
NEW QUESTION # 61
A client has asked that the discount key performance indicator (KPI) is manually provided by the key account manager (KAM). The discount KPI should only be editable at the total level for the tactic/product hierarchy and should not be editable on a weekly level.
How should a consultant design this discount KPI?
A. Set the Edit mode of the discount KPI as Total.
B. Set the Edit mode of the discount KPI as All.
C. Set the Editable storage level of the discount KPI as Tactic.
Answer: A
Explanation:
In Salesforce Consumer Goods Cloud TPM, the behavior of Key Performance Indicators (KPIs) within the planning grid is governed by the KPI Definition, specifically the Edit Mode property. This property dictates where and how a user can input data.
The requirement here is specific: the Key Account Manager (KAM) must provide a manual input (Writeback) for the discount, but this input is restricted to theTotalcolumn (the aggregate for the promotion duration) and mustnotbe allowed in the weekly/periodic columns.
* Edit Mode: Total (Option B):This is the correct configuration. When set to "Total," the cell in the Total column becomes editable. When the KAM enters a value (e.g., $10,000), the calculation engine automatically distributes (disaggregates) this amount across the weeks and products based on a defined reference profile (like Baseline Volume). The individual weekly cells remain read-only or are overwritten by the distribution logic, preventing the user from manually "tweaking" specific weeks which could break the distribution logic.
* Edit Mode: All (Option A):This would allow editing inboththe Total column and the individual weekly cells, violating the requirement.
* Editable Storage Level (Option C):This defineswherethe data is saved in the database (e.g., at the Tactic level vs. Product level), but it does not control the UI behavior of locking the weekly columns while allowing the Total column to be edited.
NEW QUESTION # 62
Cloud Kicks wants to optimize the allocation of promotion spend for its key account managers (KAMs) on a customer account basis.
Which business stakeholders should a consultant prioritize speaking with when taking a top down approach to begin their discovery process to gather these requirements?
A. Sales managers and KAMs
B. Sales managers and finance managers
C. KAMs and demand planners
Answer: B
Explanation:
The key phrase in this requirement is "top down approach"8. This implies starting with the strategic decision- makers who determine the overall budget and its distribution, rather than the execution level.
* Finance Managers:They are the custodians of the overall trade budget. They define the financial guardrails, profit targets, and total available funds for the fiscal year.
* Sales Managers:They receive the budget from Finance and are responsible for allocating it to their respective territories and KAMs. They decide that "Region A gets $1M" and "Region B gets $2M." Speaking withKAMs(Option A/B) represents abottom-upapproach, as they are the recipients and users of the funds, not the allocators. Therefore, to understand the "allocation optimization" from the top, the consultant must prioritizeSales Managers and Finance Managers9.
NEW QUESTION # 63
Northern Trail Outfitters (NTO) wants to plan with Consumer Goods Cloud, not only standard products but also bill of materials (BOMs)/shippers. Some of NTO's BOMs can change the quantities of their components during their lifetime.
How should a consultant suggest handling the scenario where the quantity of one component is changing in a BOM?
A. Add an end date to the BOM product that is the date 1 day before the quantity change, and create a new BOM that is available on the date of quantity change and has the same components in the BOM relation object, but a new quantity for the affected component.
B. Update the end date Valid Thru of the BOM relation object record between the BOM and the affected component with the date 1 day before the quantity change, and add a new BOM relation object record with the new quantity and Valid From is the date of quantity change.
C. Update the quantity in the affected BOM relation object record between the BOM and the affected component with the new quantity, and update in this record the start date Valid From with the date of quantity change.
Answer: B
Explanation:
In Salesforce Consumer Goods Cloud TPM, Bill of Materials (BOM) or "Shippers" are handled through a relation object (often the Product Bill of Material or similar junction object) that links the parent BOM product to its component products. To maintain historical accuracy for past promotions while accommodating future changes (Slowly Changing Dimensions), you should not simply overwrite the existing record. Instead, the best practice is to "expire" the current relationship by setting the Valid Thru date to the day before the change. Then, create a new BOM relation record with the new quantity and a Valid From date starting on the day of the change. This ensures that calculations for historical promotions use the old quantity, while new promotions use the new quantity.
NEW QUESTION # 64
Cloud Kicks is using Consumer Goods Cloud TPM and wants to tailor the system for a key account manager (KAM). It needs to make sure that the KAM has access solely to products in the Beverages category for all customers.
Which approach should a consultant recommend to set up this specific access within Consumer Goods Cloud TPM?
A. Configure user settings by assigning the Beverages category to the KAM through the product manager, ensuring the KAM's access is limited to products within this category.
B. Utilize Role-Based Permissions, assigning the KAM to a role that exclusively permits access to products in the Beverages category.
C. Implement a sharing rule on the Product object that restricts the KAM's view to only products classified under the Beverages category.
Answer: A
Explanation:
Access control in TPM often requires finer granularity than standard Salesforce Record Sharing allows. While you can use Sharing Rules (Option A) to control visibility of Product records, it becomes difficult to manage complex matrices (e.g., User A sees Beverages for Customer X, but Snacks for Customer Y) and can impact system performance if rules become too complex.
The purpose-built solution in Consumer Goods Cloud TPM is User Settings.
Within the TPM administration, you can define specific Managed Products (or categories) and Managed Accounts for each user.
* Configuration:The consultant navigates to the User Settings for the KAM.
* Assignment:They select "Beverages" in the Product definition section.
When this KAM logs into the TPM Planning Grid (P&L), the application logic reads these User Settings and filters the data query. The KAM will simplynot seeany products outside the Beverages category. This is a functional application-level filter that ensures the planning environment is tailored to their specific responsibility, making Option C the recommended best practice over the broad platform-level sharing rules.
NEW QUESTION # 65
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