| Topic | Details |
| Topic 1 | - Optimizing the Customer¡¯s Environment: This domain evaluates the skills of Optimization Specialists in identifying opportunities for improvement. Candidates will design and validate optimization plans that enhance customer environments, ensuring measurable performance and efficiency gains.
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| Topic 2 | - Monitoring and Telemetry: This section examines the skills of Cloud Operations Specialists in using HPE or third-party management tools to monitor customer telemetry. Candidates must configure alerts, analyze logs, and evaluate reports to identify SLA trends, outages, and performance issues.
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| Topic 3 | - HPE Storage Portfolio and Strategy: This domain measures the knowledge of Solution Advisors in positioning HPE¡¯s Storage portfolio within enterprise infrastructure. Candidates must understand HPE Storage hardware, procurement options, available tools, and the overarching storage strategy, including its relevance to enterprise-scale solutions.
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| Topic 4 | - Advanced Troubleshooting and Prevention: This section focuses on the ability of Support Engineers to identify root causes of issues and implement advanced preventive measures. It emphasizes building resilience in customer environments to minimize future disruptions.
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| Topic 5 | - Planning and Validating Storage Solutions: This section assesses the role of Storage Consultants in evaluating complex, multi-vendor environments. Candidates will demonstrate their ability to plan, size, and validate storage solutions tailored for enterprise workloads, ensuring proposals meet customer requirements effectively.
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