Title: Health-Cloud-Accredited-Professional Real Exams - Health-Cloud-Accredited-Profes [Print This Page] Author: elizabe662 Time: 5 day before Title: Health-Cloud-Accredited-Professional Real Exams - Health-Cloud-Accredited-Profes 2026 Latest TestSimulate Health-Cloud-Accredited-Professional PDF Dumps and Health-Cloud-Accredited-Professional Exam Engine Free Share: https://drive.google.com/open?id=1qgB8V-8p0xSdTlIQV-TeYxapZ1YtPH-A
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A call center agent at Bloomington Caregivers wants the ability to look up providers by appointment on behalf of their patients.
Which two capabilities should a consultant recommend to enable this requirement?
A. Intelligent Appointment Management
B. Provider Search
C. Experience Cloud for Health Cloud
D. Integrated Care Management
Answer: A,B
Explanation:
To enable call center agents at Bloomington Caregivers to look up providers by appointment on behalf of their patients, a consultant should recommend the following capabilities in Health Cloud:
Provider Search: This is a feature that allows call center agents to search for providers based on various criteria, such as location, specialty, availability, network status, ratings, languages spoken, etc. Provider Search helps call center agents find the best match for their patients' needs4.
Intelligent Appointment Management: This is a feature that allows call center agents to schedule appointments with providers based on their availability and preferences. Intelligent Appointment Management helps call center agents optimize appointment booking by considering factors such as travel time, urgency level, patient history, provider capacity, etc5. Experience Cloud for Health Cloud or Integrated Care Management are not capabilities that can fulfill this requirement.
NEW QUESTION # 12
Which Health Cloud feature helps ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations?
A. User authentication and access control
B. Data visualization and analytics
C. Social media integration
D. Real-time monitoring and alerts
Answer: A
Explanation:
To ensure compliance with HIPAA regulations, a Health Cloud feature that is essential is user authentication and access control. This feature allows Health Cloud administrators to verify the identity of users who access patient health information and assign appropriate permissions and sharing rules to limit their access to the minimum necessary2. User authentication and access control helps protect patient privacy and prevent unauthorized access or disclosure of protected health information (PHI). Real-time monitoring and alerts, social media integration, or data visualization and analytics are not features that directly help ensure HIPAA compliance.
NEW QUESTION # 13
Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided.
Which two capabilities should a consultant leverage together to fulfill this requirement?
A. Salesforce Surveys
B. Care Programs
C. Discovery Framework
D. Integrated Care Management
Answer: A,C
Explanation:
To enable care managers to call patients after they are discharged from a hospital and assign them personalized care plans based on their answers, a consultant should leverage Discovery Framework and Salesforce Surveys together. Discovery Framework is a feature that allows care managers to create assessments with questions and answers that are linked to care plan templates. Salesforce Surveys is a tool that allows care managers to create and send surveys to patients and capture their responses in Health Cloud. By using these two capabilities together, care managers can automate the process of assigning care plans based on patient responses.
NEW QUESTION # 14
Which Feature would an administrator setup to help their sales team view all provider related to a specific facility?
A. Provider Cards
B. Practitioner Relationship
C. Provider Search
D. Provider Relationship
Answer: B
Explanation:
According to the Salesforce documentation3, Practitioner Relationship is an object in Health Cloud that is used to track the relationship between a provider and another provider or a facility. Practitioner Relationship includes information such as the relationship type, start date, end date, and status. Practitioner Relationship can be used to help sales teams view all providers related to a specific facility3.
NEW QUESTION # 15
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?
A. CRM Analytics for Health Cloud
B. Reporting unmanaged package
C. Insights for Health Cloud
D. Care Management Extension
Answer: A
Explanation:
CRM Analytics for Health Cloud (formerly Tableau CRM) is a powerful analytics platform integrated into Salesforce that extends the reporting capabilities of Health Cloud. It allows organizations to gain actionable insights into care plan adherence across facilities and provides advanced visualization and tracking features.
Key Features of CRM Analytics for Health Cloud:
Prebuilt Dashboards: Includes dashboards tailored for healthcare scenarios, such as care program adherence and patient outcomes.
Customizable Analytics: Enables creating custom reports to monitor adherence trends across multiple facilities.
AI-Powered Insights: Provides predictive insights to improve care plan management.
Why Other Options Are Incorrect:
A . Care Management Extension: Does not focus on reporting; it provides additional care coordination functionalities.
C . Insights for Health Cloud: This option is not a Salesforce feature for reporting or analytics.
D . Reporting Unmanaged Package: While it provides prebuilt reports, it lacks the advanced analytics and visualization of CRM Analytics.
Reference:
CRM Analytics for Health Cloud
Health Cloud Analytics
NEW QUESTION # 16
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