CT-UT真題，CT-UT最新考題ISTQB CT-UT認證考試是IT人士在踏上職位提升之路的第一步。通過了ISTQB CT-UT 認證考試是你邁向事業頂峰的的墊腳石。VCESoft可以幫助你通過ISTQB CT-UT認證考試。 最新的 Usability Testing CT-UT 免費考試真題 (Q35-Q40):問題 #35
Which of the following elements are addressed by the WCAG?
i. Resizability of text
ii. Visually appealing design
iii. Text alternatives
iv. Keyboard accessibility
v. Mouse input
A. i & iii are true, ii, iv & v are false
B. i, iii, iv & v are true, ii is false
C. iv & v are true, i, ii & iii are false
D. i, ii, & iii are true, iv & v are false
答案：B
解題說明：
The Web Content Accessibility Guidelines (WCAG) provide standards to ensure websites are accessible to people with disabilities. They specifically address:
i. Text resizability (SC 1.4.4),
iii. Text alternatives for non-text content (SC 1.1.1),
iv. Keyboard accessibility (SC 2.1.1),
v. Device independence, which includes not relying solely on mouse input.
Visually appealing design (ii) is not an accessibility requirement and is thus not a WCAG focus. The correct answer is D: i, iii, iv & v are true; ii is false.
References:
WCAG 2.1 Guidelines by W3C (w3.org/WAI/WCAG21)
ISO/IEC 40500:2012 - WCAG 2.0
W3C: Understanding WCAG Success Criteria
#######################################################
問題 #36
Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
A. Interview users, iteratively develop prototypes, and evaluate the software
B. Interview users, develop the software, and perform acceptance test
C. Define requirements, develop the software, and perform acceptance test
D. Iteratively develop prototypes, perform expert reviews, and integrate found issues
答案：A
解題說明：
Human-centered design, as defined by ISO 9241-210, emphasizes early user involvement, iterative design, and continuous usability evaluation. Option D aligns with this model as it begins with understanding user needs (interview users), proceeds through iterative prototyping (which allows for continuous improvement), and involves user evaluation. This ensures that the final product is shaped by real user input and feedback.
Options A and B lack iteration and continuous evaluation, while option C, although partially aligned, lacks explicit user involvement in the evaluation process, focusing only on expert reviews.
References:
ISO 9241-210:2019 - Human-Centered Design
Nielsen Norman Group: Human-Centered Design Principles
Usability.gov: Human-Centered Design Process
#######################################################
問題 #37
Which of the following is the best description for a usability test session?
A. A test activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
B. A period of time in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers.
C. A document specifying a sequence of actions for the execution of a usability test.
D. A black-box test technique in which test cases are designed to execute usability scenarios.
答案：B
解題說明：
A usability test session is a controlled period during which a test participant performs tasks using the system under test while being observed by a moderator and sometimes additional stakeholders or observers. The goal is to understand how users interact with the interface and identify usability problems. Option A describes an individual task, not the whole session. Option C refers to a test plan or test script, and Option D describes a test technique rather than a usability session. Thus, option B provides the most accurate and comprehensive definition.
References:
ISO 25062:2006 - Common Industry Format (CIF)
Nielsen Norman Group: Usability Testing 101
Usability.gov: Usability Test Sessions
#######################################################
問題 #38
Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions
A. ii, iv & v are true, i & iii are false
B. iii, iv & v are true, i & ii are false
C. ii & iv are true, i, iii & v are false
D. i, ii & v are true, iii & iv are false
答案：A
解題說明：
Usability labs provide a controlled environment that offers several advantages for observing and recording usability test sessions. Specifically, they allow for easy observation of participants (ii), standardized conditions for each session (iv), and facilitate audio and video recording for detailed analysis (v). However, the context is not natural (i), because the lab is an artificial setting rather than the user's actual environment.
Also, setting up a professional usability lab is not inexpensive (iii); it typically involves significant costs for equipment, space, and staffing. Therefore, options ii, iv, and v are true, while i and iii are false.
References:
Nielsen Norman Group: Usability Labs - Pros and Cons
ISO 25062:2006 - Usability Test Reporting
Usability.gov: Setting Up a Usability Lab
#######################################################
問題 #39
How can the approach for conducting user surveys be summarized best?
A. Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
B. Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
答案：A
解題說明：
Conducting user surveys involves a structured approach that ensures data collection is effective, reliable, and meaningful. The process typically starts with writing a survey plan, which defines the objectives, scope, target population, and methodology. Next, interviewing users and stakeholders is important to gather qualitative insights, refine survey questions, and align the survey with business goals and user needs.
Selecting or designing the questionnaire follows, which includes crafting clear, unbiased questions to capture the desired data. After that, deploying the questionnaire to the recruited participants is essential; this can be done via email, online tools, or in-person, depending on the context. Once the data is collected, it must be analyzed to extract meaningful patterns, trends, and insights. Finally, communicating the findings to stakeholders completes the process by informing decision-making.
Other options miss critical steps such as deploying the questionnaire (Option C), or combine steps incorrectly (Options A and D). Importantly, the step of interviewing users and stakeholders prior to deployment ensures the survey is well-informed and targeted, enhancing the quality and relevance of data collected.
References:
Usability.gov, Surveys in User Research
Nielsen Norman Group, How to Conduct User Surveys
ISO 9241-210:2019 Ergonomics of human-system interaction - User research methodologies