CIS-CSM更新 & 新版CIS-CSM題庫Fast2test是一家專業的網站，它給每位元考生提供優質的服務，包括售前服務和售後服務兩種，如果你需要我們Fast2test ServiceNow的CIS-CSM考試培訓資料，你可以先使用我們的免費試用的部分考題及答案，看看適不適合你，這樣你可以親自檢查了我們Fast2test ServiceNow的CIS-CSM考試培訓資料的品質，再決定購買使用。假如你很不幸的沒通過，我們將退還你購買的全部費用，並提供一年的免費更新，直到你通過為止。 最新的 CIS-Customer Service Management CIS-CSM 免費考試真題 (Q235-Q240):問題 #235
Depending on the CSM application configurations, cases can be assigned to agents manually or by using auto-assignment. Which routing and assignment features leverage matching rules? (Choose two.)
A. Assignment Workbench
B. CSM Workspace
C. State Flows
D. Assignment Rules
答案：A,D
問題 #236
Which combination of roles is restricted for security purposes?
A. snc_internal and sn_customerservice.consumer_agent
B. snc_internal and sn_customerservice.partner_admin
C. snc_external and sn_customerservice customer
D. snc_internal and sn_customerservice__agent
答案：B
問題 #237
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. The imported article will have the same category it had in the source knowledge base
B. Only applications that allow WebDAV connections can be integrated
C. SharePoint blocks this integration
D. Imported external articles appear as attachments in ServiceNow
答案：A,B
解題說明：
Explanation
問題 #238
To which recipient types can targeted communications (publications) be sent? (Choose two.)
A. Outsourced Service Providers
B. Households
C. Internal users
D. Contacts
答案：C,D
問題 #239
What will be the state of a case after a customer rejects the solution proposed by an agent?
此外，這些Fast2test CIS-CSM考試題庫的部分內容現在是免費的：https://drive.google.com/open?id=1QOQt7_AIOrA6K4i7h0gGdgZVWkxn50iY Author: adamcar999 Time: 5 hour before
What an exceptional article, I appreciate you sharing it! Get the Dumps SPHR PDF questions that helped me succeed in my career—for free today!
Welcome Firefly Open Source Community (https://bbs.t-firefly.com/)