| Section | Weight | Objectives |
| Key Concepts | 25% | - Describe the complications of NAT in a Collaboration environment
- Describe the purpose of ICE, TURN and STUN
- Describe Expressway media traversal
- Describe protocol interworking on the Expressway- SIP < > H.323
- IPv4 and IPv6
- Describe Expressway Licensing
- Option keys
- Release key
- License consumption
- Describe SIP media encryption mode
- Auto
- Force encrypted
- Force unencrypted
- Best effort
- Describe Expressway Core dial plan elements
- Transforms
- Search rules
- Zones
- Regular expressions
- Pipes and links
- Describe key Expressway settings
- DNS
- Network interfaces
- Certificates
- QoS
- Clustering
- Network firewall rules
- Describe Expressway backup and restore procedure (stand alone and cluster)
|
| Initial Expressway Configurations | 25% | - Configure key Expressway settings- DNS
- Network interfaces
- Certificates
- QoS
- Clustering
- Network firewall rules
- Configure Expressway Core dial plan elements
- Transforms
- Search rules
- Zones
- Regular expressions
- Pipes and links
- Configure toll fraud prevention on Expressway series (no custom CPL scripts)
- Configure a Business to Business (B2B) collaboration solution
- DNS records (focus on Microsoft DNS)
- Certificates (focus on Microsoft CA)
- Traversal Zones
- Neighbor Zones
- Transforms
- Search rules
- SIP trunk integration with Cisco Unified Communications Manager
- Troubleshoot a Business to Business (B2B) collaboration solution
- DNS records (focus on Microsoft DNS)
- Certificates (focus on Microsoft CA)
- Traversal Zones
- Neighbor Zones
- Transforms
- Search rules
- SIP trunk integration with Cisco Unified Communications Manager
|
| Cisco WebEx Technologies | 25% | - Describe the signaling and media flows used in a Cisco WebEx Video Mesh deployment
- Configure WebEx Hybrid Services/Connector- Calendar Service (Office 365, Microsoft Exchange, One Button to Push)
- Message Service (Deployment requirements; expressway requirements, certificates, Call Manager pre-requisites, IM&P prerequisites, deployment models)
- Directory Services (Deployment requirements; deployment models, infrastructure requirements, active directory configuration, synchronization, WebEx user service assignment)
- Video Mesh (Deployment requirements including; bandwidth, clustering, endpoint support, video call capacity, ports and protocols, deployment models)
- Describe Cisco Jabber for Cloud and Hybrid deployments with Cisco WebEx Messenger
|
| Mobile and Remote Access | 25% | - Configure a Mobile and Remote Access (MRA) solution- DNS records types (not platform-specific)
- Certificates (not platform specific, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
- Unified Communications traversal zones
- Unified Communications configuration on Expressway
- HTTP allow list
- SIP trunk security profile on Cisco Unified Communications Manager
- Troubleshoot a Mobile and Remote Access (MRA) solution
- DNS records (focus on Microsoft DNS)
- Certificates (focus on Microsoft CA, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
- Unified Communications traversal zones
- Unified Communications configuration on Expressway
- HTTP allow list
- SIP trunk security profile on Cisco Unified Communications Manager
|