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A bill is used to communicate changes in the financial obligations to a customer. For which entity is a bill produced?
A. Service Agreement
B. Account
C. Landlord Agreement
D. Customer
E. Person
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, abillis generated to communicate financial obligations, such as charges for services consumed, to a customer. The Oracle UtilitiesCustomer to Meter Billing Guide explicitly states that bills are produced for anAccount. An account is the central entity that aggregates financial transactions, including charges from service agreements, and serves as the billing entity for a customer. The bill reflects the total financial obligations associated with the account for a specific billing period.
The other options are incorrect:
Option A: A service agreement defines the terms of service and generates bill segments, but the bill itself is produced for the account, not the service agreement.
Option B: A person represents an individual or business, but bills are not produced directly for persons; they are tied to accounts.
Option C: A landlord agreement manages service reversion preferences, not billing.
Option E: The term "Customer" is not a specific entity in the system; accounts are used to represent customers for billing purposes.
Thus, the correct answer isD, as bills are produced for accounts.
Reference:
Oracle Utilities Customer to Meter Billing Guide, Section: Bill Creation and Account Management Oracle Utilities Customer to Meter Implementation Guide, Chapter: Billing Processes
NEW QUESTION # 16
Which two statements correctly describe important concepts about service points?
A. A service point may have one or more metered devices installed at the same time.
B. A service point's status indicates if the installed device is turned off.
C. A premise may have zero, one, or more service points linked to it.
D. Over time, different metered devices may be installed at a service point.
E. One service point exists for a property where multiple metered services are delivered.
Answer: C,D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, aservice pointrepresents a location where a utility service is delivered, such as a meter installation point. The Oracle Utilities Customer to Meter Configuration Guide explains:
Statement A: "Over time, different metered devices may be installed at a service point." This is correct, as service points can have different devices (e.g., meters) installed or replaced over time due to upgrades or maintenance.
Statement B: "A premise may have zero, one, or more service points linked to it." This is also correct, as a premise (e.g., a property) can have multiple service points for different services (e.g., electric, water) or none if no services are active.
The other statements are incorrect:
Statement C: A service point's status indicates its operational state (e.g., active, inactive), not specifically whether the installed device is turned off.
Statement D: A service point typically has one metered device installed at a time, though multiple measuring components may be associated with that device.
Statement E: Multiple service points can exist for a property with multiple metered services, not just one service point.
Thus, the correct answers areAandB, reflecting the system's service point management.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Service Point Management Oracle Utilities Customer to Meter Implementation Guide, Chapter: Device and Service Point Configuration
NEW QUESTION # 17
A payment must be distributed to one or more service agreements for its financial impact to be realized. This is controlled by the logic in the payment distribution algorithm. Which entity is this algorithm plugged into?
A. Installation Options
B. Service Agreement (SA) Type
C. Payment Segment Type
D. Tender Type
E. Customer Class
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, apaymentreceived from a customer must be distributed to one or more service agreements to update their balances and realize the financial impact. This distribution is governed by a payment distribution algorithm, which determines how the payment amount is allocated (e.g., to specific service agreements based on priority, balance, or other criteria). The Oracle Utilities Customer to Meter Billing Guide explicitly states that the payment distribution algorithm is plugged into thePayment Segment Type.
ThePayment Segment Typedefines the characteristics of payment segments, which are the individual allocations of a payment to specific service agreements. The payment distribution algorithm, configured in the Payment Segment Type, contains the logic for how payments are split or applied. For example, the algorithm might prioritize paying off older balances, allocate payments proportionally across all service agreements, or apply payments to a specific agreement based on customer instructions.
The Oracle Utilities Customer to Meter Configuration Guide further elaborates that the Payment Segment Type serves as a plug-in spot for algorithms that control payment distribution, ensuring flexibility for utilities to customize allocation rules. This is critical foraccurate financial tracking and customer satisfaction, as incorrect distribution could lead to disputes or misreported balances.
The other options are incorrect for the following reasons:
Option A: Service Agreement (SA) Typedefines the terms and conditions of a service agreement but does not control payment distribution logic.
Option B: Customer Classcategorizes customers for billing or service purposes but is not a plug-in spot for payment distribution algorithms.
Option D: Installation Optionscontain global system settings, such as default parameters, but do not directly manage payment distribution logic.
Option E: Tender Typespecifies the payment method (e.g., cash, check) and does not govern how payments are allocated to service agreements.
Practical Example:Suppose a customer with two service agreements (electricity with a $100 balance and water with a $50 balance) makes a $120 payment. The Payment Segment Type's distribution algorithm might be configured to allocate the payment proportionally, resulting in $80 applied to the electricity agreement and
$40 to the water agreement. This logic is defined in the Payment Segment Type, ensuring the payment reduces the correct balances.
The Oracle Utilities Customer to Meter Implementation Guide highlights that configuring the Payment Segment Type correctly is essential for automating payment processing, reducing manual interventions, and ensuring compliance with utility policies.
Reference:
Oracle Utilities Customer to Meter Billing Guide, Section: Payment Distribution and Payment Segments Oracle Utilities Customer to Meter Configuration Guide, Section: Payment Segment Type Configuration Oracle Utilities Customer to Meter Implementation Guide, Chapter: Payment Processing
NEW QUESTION # 18
Operational devices can be assets or components such as smart meters, analog meters, communication components, or communication relays. Which two statements are true about components?
A. Components have a disposition that tracks their location and status.
B. Components can be installed at locations.
C. Components cannot have specifications.
D. Components cannot be thought of as a class of assets.
E. Components are attached to assets.
Answer: A,E
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,operational devicesinclude bothassets(e.g., meters) andcomponents(e.
g., registers, communication modules). The Oracle Utilities Customer to Meter Configuration Guide provides clarity on the characteristics of components:
Statement C: Components have a disposition that tracks their location and status.This is correct.
Components have a disposition record that tracks their current location (e.g., installed at a service point, in storage) and status (e.g., active, inactive), enabling precise asset management and lifecycle tracking.
Statement D: Components are attached to assets.This is also correct. Components are sub-elements attached to primary assets, such as a communication module attached to a smart meter, enhancing the asset's functionality.
The Oracle Utilities Customer to Meter Implementation Guide elaborates that components are integral to asset configurations, particularly for complex devices like smart meters, which may include multiple components (e.
g., registers for measuring consumption, communication modules for data transmission). The disposition of components ensures that utilities can track their whereabouts and operational status, which is critical for maintenance, replacement, and inventory management.
The other statements are incorrect:
Statement A: Components cannot be thought of as a class of assets.This is incorrect, as components are considered a class of assets in the system, albeit subordinate to primary assets like meters.
Statement B: Components can be installed at locations.This is incorrect, as components are attached to assets, which are installed at locations (e.g., service points), not directly installed themselves.
Statement E: Components cannot have specifications.This is incorrect, as components can have specifications defining their manufacturer, model, and technical details, similar to primary assets.
Practical Example:A smart meter (asset) has a communication module (component) attached to it. The communication module's disposition record indicates it is installed at a service point with the meter and is active. If the module fails, the disposition is updated to "in repair," and the system tracks its movement to a repair facility. The module's specification details its model and compatibility with the meter, ensuring proper replacement.
The Oracle Utilities Customer to Meter User Guide emphasizes that component tracking via disposition and attachment to assets is essential for managing complex metering infrastructures, particularly in utilities adopting advanced metering technologies.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Asset and Component Management Oracle Utilities Customer to Meter Implementation Guide, Chapter: Operational Device Management Oracle Utilities Customer to Meter User Guide, Section: Managing Components
NEW QUESTION # 19
Meters are a type of device, which can be physical or virtual objects, that can produce data to be handled by the system. Which two statements are true regarding meters?
A. A meter can only have scalar or interval measuring components associated with it.
B. One or more measuring components can be associated with a meter's device configuration.
C. Only one measuring component can be associated with a meter's device configuration.
D. One or more device configurations can be associated with a meter over time.
E. Only one device configuration can be associated with a meter.
Answer: B,D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Meters in Oracle Utilities Customer to Meter are devices that generate measurement data, and their configurations are critical for accurate data processing. The Oracle Utilities Customer to Meter documentation provides the following insights:
Statement A: "One or more measuring components can be associated with a meter's device configuration." This is true because a meter's device configuration can include multiple measuring components to capture different types of data (e.g., consumption, demand, or time-of-use readings).
Statement D: "One or more device configurations can be associated with a meter over time." This is also true, as a meter may have different configurations applied at different times, such as when a meter is reconfigured or upgraded.
The other statements are incorrect:
Statement B: "Only one measuring component can be associated with a meter's device configuration" is false because, as noted, multiple measuring components can be linked to a single device configuration.
Statement C: "Only one device configuration can be associated with a meter" is false because a meter can have multiple device configurations over its lifecycle.
Statement E: "A meter can only have scalar or interval measuring components associated with it" is false because meters can also support other types of measuring components, such as register or profile components, depending on the system configuration.
Thus, the correct answers areAandD, as they align with the system's flexibility in associating measuring components and device configurations with meters.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Device Configuration and Measuring Components Oracle Utilities Customer to Meter Implementation Guide, Chapter: Meter Management
NEW QUESTION # 20
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