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ITIL 4 Foundation exam is an important certification for IT professionals who want to enhance their knowledge of IT service management. ITIL 4 Foundation Exam certification is recognized globally and is highly valued by employers. ITIL-4-Foundation exam covers the key concepts of the ITIL 4 framework and is designed to test a candidate's understanding of the framework. Passing the exam is a significant achievement and provides a pathway for further ITIL 4 certifications.
ITIL 4 Foundation Exam is a prerequisite for higher-level ITIL 4 certifications, such as the ITIL 4 Managing Professional and ITIL 4 Strategic Leader. It is also a valuable certification for IT professionals who want to improve their understanding of IT Service Management and gain a competitive edge in their careers. ITIL 4 Foundation Exam certification is globally recognized and respected, and it demonstrates an individual's commitment to ongoing professional development in the field of IT Service Management.
ITIL 4 Foundation exam covers a wide range of topics, including the key concepts of the ITIL service management framework, service management practices, the four dimensions of service management, and the ITIL service value system. ITIL-4-Foundation Exam is designed to test the candidate's knowledge and understanding of the ITIL 4 Foundation framework and their ability to apply it in real-world scenarios. Passing the ITIL 4 Foundation exam demonstrates that the candidate has the necessary knowledge and skills to implement and manage IT services based on the ITIL 4 Foundation framework. It is a globally recognized certification that can help individuals advance their careers in IT service management.
ITIL-4-Foundation Latest Test Vce, Reliable ITIL-4-Foundation Test Pass4sureThe system of ITIL-4-Foundation test guide will keep track of your learning progress in the whole course. Therefore, you can have 100% confidence in our ITIL-4-Foundation exam guide. According to our overall evaluation and research, seldom do we have cases that customers fail the ITIL-4-Foundation exam after using our study materials. But to relieve your doubts about failure in the test, we guarantee you a full refund from our company by virtue of the related proof of your report card. Of course you can freely change another ITIL-4-Foundation Exam Guide to prepare for the next exam. Generally speaking, our company takes account of every client¡¯ difficulties with fitting solutions. ITIL 4 Foundation Exam Sample Questions (Q94-Q99):NEW QUESTION # 94
Which of the four dimensions focuses on roles, responsibilities, and systems of authority?
A. Information and technology
B. Organizations and people
C. Partners and suppliers
D. Value streams and processes
Answer: B
NEW QUESTION # 95
Which is the purpose of the 'monitoring and event management' practice?
A. To systematically observe services and service components, and record and report selected changes of state
B. To minimize the negative impact of incidents by restoring normal service operation as quickly as possible
C. To ensure that accurate and reliable information about the configuration of services is available when and where it is needed
D. To protect the information needed by the organization to conduct its business
Answer: A
NEW QUESTION # 96
What is the purpose of the 'incident management' practice?
A. To capture demand for incident resolution and service requests
B. To reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents
C. To minimize the negative impact of incidents by restoring normal service operation as quickly as possible
D. To support the agreed service quality by effective handling of all agreed user-initiated service requests
Answer: C
NEW QUESTION # 97
Which of the four dimensions contributes MOST to defining activities needed to deliver services?
A. Information and technology
B. Partners and suppliers
C. Value streams and processes
D. Organizations and people
Answer: C
Explanation:
Value Streams & Processes
The value streams and processes dimension is concerned with how the various parts of the organization work in an integrated and coordinated way to enable value creation through products and services. This dimension defines the activities, workflows, controls and procedures needed to achieve agreed objectives. What matters in service management is that an organization establishes an operating model that that effectively organizes the key activities needed to manage products and services.
Value streams
A value stream is defined as a series of steps an organization undertakes to create and deliver products and services to consumers.
Structuring the organization's service and product portfolios around value streams allows it to have a clear picture of what it delivers and how, and to make continual improvements to its services. By mapping its value streams, an organization can identify what is critical, what introduces waste and what can be improved upon.
Processes
A process is defined as a set of interrelated or interacting activities that transform inputs into outputs.
Processes define the sequence of actions and their dependencies, as well as describe what is done to accomplish an objective. Processes are underpinned by policies and can be broken down further through procedures which outline what is done, when, and by whom. https://www.bmc.com/blogs/itil-f ... service-management/
NEW QUESTION # 98
What is NOT within the scope of service catalogue management?
A. Fulfilment of business service requests
B. Contribution to the definition of services
C. Interfaces between the service catalogue and service portfolio
D. Interfaces between all services and supporting services
Answer: A
NEW QUESTION # 99
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