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Title: Pass Guaranteed Quiz 2026 Salesforce Sales-Con-201¨CTrustable New Practice Materi [Print This Page]

Author: rickall528    Time: yesterday 01:06
Title: Pass Guaranteed Quiz 2026 Salesforce Sales-Con-201¨CTrustable New Practice Materi
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Salesforce Certified Sales Cloud Consultant Sample Questions (Q17-Q22):NEW QUESTION # 17
The sales department at Cloud Kicks is growing quickly. New sales executives want to prioritize interacting with contacts who make or influence the decision to purchase Sales Cloud.
What should the consultant recommend to document the decision- makers and influencers?
Answer: C
Explanation:
To effectively document decision-makers and influencers for sales interactions, using Contact Roles on the Opportunity object is the best approach. Here's why:
* Role-Based Identification: Contact Roles allow you to specify the role of each contact in relation to an opportunity, such as Decision Maker, Influencer, or any other relevant role. This directly helps the sales team understand who to engage with based on their influence on the purchasing decision.
* Standard Salesforce Feature: Salesforce's Contact Roles functionality on Opportunities is designed to help track relationships between contacts and deals. It allows the assignment of multiple roles, providing flexibility to document various influencers and decision-makers effectively.
* Salesforce Best Practices: Salesforce recommends leveraging Contact Roles for this type of tracking because it helps in segmenting contacts based on their impact on the sale. This makes it easier to focus on key individuals and prioritize sales efforts accordingly.
* References: More information on setting up and utilizing Contact Roles on Opportunities can be found in Salesforce's documentation on Opportunities and Contact Roles.
In summary, using Contact Roles on the Opportunity object (Option B) is the recommended method for Cloud Kicks to document and prioritize decision-makers and influencers in the sales process.

NEW QUESTION # 18
A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that has a public sharing model for Accounts. Different sales reps own local accounts that create a multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account.
Which recommendation meets this requirement?
Answer: B

NEW QUESTION # 19
Universal Containers is in the planning phase of its Sales Cloud implementation. In a recent discussion, the CEO expressed a desire to measure the return on investment (ROI) of its sales and marketing efforts by location.
Which solution should the consultant recommend?
Answer: A
Explanation:
To measure ROI on sales and marketing efforts by location, it is crucial to track the opportunity pipeline based on both lead source and geographic location. This approach directly ties sales outcomes (opportunities) to the sources that generated those leads, offering a clear picture of ROI across different locations.
* Opportunity Pipeline as an ROI Indicator: Opportunities are directly tied to potential revenue, making them a key metric for evaluating sales success. By segmenting this data by lead source and location, Universal Containers can assess which locations are generating the most valuable sales leads.
* Leveraging Opportunity Data: Salesforce enables filtering and reporting on opportunities by lead source and location, which aligns with the CEO's interest in understanding ROI geographically.
Option B (tracking accounts created) would not directly measure sales revenue, and Option C (tracking cases) is not relevant to sales and marketing ROI. For more on opportunity tracking, see Salesforce Opportunity Management documentation.

NEW QUESTION # 20
When addressing challenges within Cloud Kicks' Sales Cloud project, which approach should a consultant prioritize to extend declarative development effectively?
Answer: C
Explanation:
When addressing challenges, prioritizing standard Salesforce features is the recommended approach to keep costs manageable and ensure project success. Here's why:
* Cost Efficiency: Standard Salesforce features are included in the platform's licensing, minimizing the need for additional spending on custom development or third-party solutions, which can increase project costs.
* Declarative Development: Salesforce offers robust declarative tools (clicks, not code) that can address a wide range of business requirements. This approach also typically reduces implementation time and maintenance complexity.
* Salesforce Best Practices: Salesforce encourages leveraging out-of-the-box features where possible to maximize the value of the platform and ensure maintainable solutions that are easier to support.
* References: Salesforce's documentation on App Development and Customization emphasizes starting with declarative tools and turning to custom development only when necessary.
In summary, prioritizing standard Salesforce features (Option A) helps Cloud Kicks address project challenges effectively while managing costs.

NEW QUESTION # 21
Cloud Kicks (CK) recently implemented Einstein Opportunity Scoring in its production org. CK is using the Amount field in its Opportunity Scoring model.
What will a user without access to the Amount field on the Opportunity object observe?
Answer: A
Explanation:
In Einstein Opportunity Scoring, if a user lacks access to a field (such as the Amount field) that is used as a contributing factor, that field is omitted from the scoring details that the user sees. Salesforce respects field- level security settings, so users without permission to view certain fields will not see those fields in the contributing factors section. Instead, the scoring model will still display, but without the restricted fields in the breakdown of contributing factors.

NEW QUESTION # 22
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