| Topic | Details |
| Topic 1 | - Teamwork and Good Workplace Conduct to Solve Problems: This section of the exam measures skills of the Certified Logistics Associate and covers the professional behaviors and collaborative techniques needed to work effectively with colleagues and resolve common operational issues as a team.
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| Topic 2 | - Order Processing: This section of the exam measures skills of the Certified Logistics Technician and covers the steps required to accurately manage and fulfill customer requests, including picking and preparing the correct items for dispatch.
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| Topic 3 | - Product Storage: This section of the exam measures skills of the Certified Logistics Technician and covers the best practices for organizing, locating, and maintaining products within a warehouse to maximize space efficiency and minimize damage or loss.
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| Topic 4 | - Product Receiving: This section of the exam measures skills of the Certified Logistics Technician and covers the technical procedures for inspecting, verifying, documenting, and correctly transferring incoming shipments of goods into storage facilities.
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| Topic 5 | - Measuring Weight & Volume: This section of the exam measures skills of the Certified Logistics Technician and covers the technical computations needed to correctly size packages and calculate accurate weight and cubic volume for shipping costs and load planning.
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| Topic 6 | - The World of Logistics and the Global Supply Chain: This section of the exam measures skills of the Certified Logistics Associate and covers the foundational knowledge of how logistics fits into the broader global economy and the movement of goods from their origin to the final consumer.
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| Topic 7 | - Dispatch and Tracking Operations: This section of the exam measures skills of the Certified Logistics Technician and covers the procedures for organizing shipments, coordinating carriers, and monitoring the progress of goods in transit until they reach their destination.
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| Topic 8 | - Work Communication: This section of the exam measures skills of the Certified Logistics Associate and covers the ability to effectively share information, follow verbal and written instructions, and clearly document tasks in a logistics environment.
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| Topic 9 | - Inventory Control: This section of the exam measures skills of the Certified Logistics Technician and covers the methods used to track stock levels, perform cycle counts, and reconcile inventory discrepancies to maintain high accuracy and prevent shortages or overstock.
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| Topic 10 | - Safety Principles: This section of the exam measures skills of the Certified Logistics Associate and covers essential workplace safety guidelines and procedures needed to maintain a secure working environment and prevent common injuries.
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