PRINCE2 Practitioner Exam 認定 PRINCE2Practitioner 試験問題 (Q123-Q128):質問 # 123
A quality review of the 'marketing materials' has started. The team manager for the 'marketing materials' has been unhappy with the team's workload throughout the project and refuses to attend the review meeting to present the material. The team manager suggests that a new marketing team member make the presentation.
However, the chair decides to represent the marketing team and makes a list of actions to resolve later.
Is this an appropriate approach to the quality review, and why?
A. No, because the role of presenter should be performed by the team manager.
B. Yes, because the roles of chair, presenter and administrator may be combined.
C. Yes, because the role of presenter should not be performed by a junior member of the team.
D. No, because the chair should be independent from the product being reviewed.
正解：D
質問 # 124
Scenario
Additional Information
Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall perspective of the business strategic requirements and the authority to commit resources as required.
Marketing Director: She has been with the company for three years, following a successful career with a publicity company. She has the ability to represent the needs of the business, particularly as this is a marketing project. She has the authority to commit the annual business marketing budget, from which the project will be funded, as she sees appropriate. She will be responsible for monitoring the expected benefits of the calendar, in particular the improvement of the company's image.
Engineering Manager: He has been responsible for many engineering innovations in the company and is still as keen and energetic as the day he started. VVhilst he will not be part of the project team, his staff will feature in the photos for the promotional calendar.
Central Records: This group of five staff looks after all company records and document control. They now maintain all project files.
Bright Lights: This is the local office supplies company. It supplies all the stationery and office equipment needs of the company and will supply the stationery for this project.
Portraits ltd: This is a professional photographic company with a number of excellent photographers and a history of successful work. This company has been selected to take the photos for the company calendar.
It has yet been decided which of the photographers to use.
Which 2 statements explain why the CEO should be appointed as the Executive for this project?
A. He restricts his visits to the engineering area.
B. He has an overall perspective of the business's strategic requirements.
C. He knows his job very well.
D. He started the company 25 years ago.
E. He has the authority to commit resources as required.
正解：B、E
質問 # 125
Scenario
Additional Information
Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which is a correctly defined acceptance criterion for the transferred staff?
A. Staff should be transferred as soon as possible.
B. No staff are to be left behind.
C. Retained staff should be of reasonable competence to maintain the SLA.
D. All legal requirements are adhered to for the transfer of staff.
正解：D
質問 # 126
A change authority has been appointed for the project. During the development of the 'classroom-based training material', a large number of changes were proposed to the design of the 'e-learning course'. Therefore, the change authority has decided to use the Moscow technique to prioritize changes based on the impact they will have on completing each stage on time.
Is this an appropriate application of the Moscow technique, and why?
A. No, because it should be used to prioritize change based on the project's business justification.
B. No, because it should define scope tolerances, supporting the management by exception principle.
C. Yes, because it should be used to prioritize change based on the estimated impact on time.
D. Yes, because it is a prioritization technique that should be used to prioritize a product's quality criteria.
質問 # 127
The project is in stage 2. The project manager is reviewing stage status and has collected the checkpoint reports from the team managers. These show that the products are being completed on schedule.
However, project support has raised issues that quality reviews have not been completed as agreed. The project manager reports in the highlight report that the stage is progressing well.
Is this appropriate, and why?
A. Yes, because the highlight report is a summary of the information in the checkpoint reports.
B. No, because the project manager should have recorded the cause of the delay to the quality reviews in the lessons log.
C. No, because the issues raised by project support are a cause for concern and should be reflected in the highlight report.
D. Yes, because the highlight report is used to provide the project board with stage and project progress.
