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820-605 Latest Test Simulations & Latest 820-605 Practice QuestionsBecause many users are first taking part in the exams, so for the exam and test time distribution of the above lack certain experience, and thus prone to the confusion in the examination place, time to grasp, eventually led to not finish the exam totally. In order to avoid the occurrence of this phenomenon, the Cisco Customer Success Manager study question have corresponding products to each exam simulation test environment, users log on to their account on the platform, at the same time to choose what they want to attend the exam simulation questions, the 820-605 Exam Questions are automatically for the user presents the same as the actual test environment simulation test system, the software built-in timer function can help users better control over time, so as to achieve the systematic, keep up, as well as to improve the user's speed to solve the problem from the side with our 820-605 test guide. Cisco Customer Success Manager Sample Questions (Q47-Q52):NEW QUESTION # 47
How should a Customer Success Manager resolve a customer's skill gap for a new product?
A. Deliver skills required by role with associated training for the product
B. Create a blog post to publish on the company's engineering community website
C. Allow the customer time to initiate action to address skill gaps on their terms
D. Email a technical material link to customer stakeholders
Answer: A
Explanation:
To resolve a customer's skill gap for a new product, a CSM should deliver the skills required by role with associated training for the product. This approach ensures that the customer's team is equipped with the necessary knowledge and skills to effectively use the new product, leading to better adoption and utilization2.
NEW QUESTION # 48
You notice a decline over time in your customer's usage of your product.
Which action do you consider?
A. Show the customer a comparison of the solution versus the competition
B. Carefully tell the customer to get more people to use your product
C. Tell the customer a new solution will soon be available
D. Re-assess the customer's business process and outline the capability of the solution
Answer: D
NEW QUESTION # 49
The customer wants to reduce their exposure to security events. Which business outcome is critical to the company's success?
A. risk management
B. market growth
C. sustainability
D. cost efficiency
Answer: A
Explanation:
Risk management is critical to reducing exposure to security events. It involves identifying, assessing, and controlling threats to an organization's capital and earnings. Effective risk management ensures that the company can navigate security challenges successfully. References: Cisco Customer Success Manager documentation1.
NEW QUESTION # 50
The customer wants to increase their market share and protect brands reputation.
Which two business outcomes are critical to the company's success? (Choose two.)
A. sustainability
B. risk management
C. credibility
D. cost efficiency
E. business growth
Answer: C,E
NEW QUESTION # 51
Which sources should be used to uncover customer barriers?
A. intuition, observation, data
B. observation, conversation, data
C. conservation, data, health score
D. data, health score, intuition
Answer: B
Explanation:
To uncover customer barriers, it is essential to use a combination of observation, conversation, and data. Observation allows for understanding customer behavior in context, conversation provides direct feedback and insights from customers, and data offers quantitative evidence of customer interactions and experiences
NEW QUESTION # 52
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