CTFL-UT認證考試，最新CTFL-UT題庫如果你想通過困難的CTFL-UT認證考試，那麼在準備考試時不使用相關考試資料是絕對不行的。如果你想找到適合你自己的優秀的資料，那麼你最應該來的地方就是Fast2test。Fast2test的知名度很高，擁有很多與IT認證相關的優秀的考試考古題。而且所有的考古題都免費提供demo。如果你想知道Fast2test的考古題是不是適合你，那麼先下載考古題的demo體驗一下吧。
ISQI CTFL-UT（ISTQB Certified Tester-Foundation Level - Usability Testing）認證考試是專為那些擁有可用性測試經驗的測試人員而設計的考試。它幫助專業人士獲得評估和測試軟體應用可用性所必需的知識和技能。希望驗證其可用性測試和技巧知識，提高職業前景的專業人士可以參加此考試以滿足其需求。 最新的 iSQI Software Testing & Quality CTFL-UT 免費考試真題 (Q18-Q23):問題 #18
Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
A. Define requirements, develop the software, and perform acceptance test
B. Interview users, iteratively develop prototypes, and evaluate the software
C. Iteratively develop prototypes, perform expert reviews, and integrate found issues
D. Interview users, develop the software, and perform acceptance test
答案：B
解題說明：
Human-centered design, as defined by ISO 9241-210, emphasizes early user involvement, iterative design, and continuous usability evaluation. Option D aligns with this model as it begins with understanding user needs (interview users), proceeds through iterative prototyping (which allows for continuous improvement), and involves user evaluation. This ensures that the final product is shaped by real user input and feedback.
Options A and B lack iteration and continuous evaluation, while option C, although partially aligned, lacks explicit user involvement in the evaluation process, focusing only on expert reviews.
References:
ISO 9241-210:2019 - Human-Centered Design
Nielsen Norman Group: Human-Centered Design Principles
Usability.gov: Human-Centered Design Process
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問題 #19
As an expert for usability, you're in charge of the usability part of the development of a business application for a large customer. You have worked as a usability expert with the development team for two years and are operating well together; the developers value your feedback and give their bests implementing your suggestions. The product is in an early stage, so there's only a rudimentary prototype available.
Given this information, what is the best approach to verify the usability at the current stage?
A. Unmoderated usability test
B. Usability maturity assessment
C. Usability test in the lab
D. Usability review
答案：D
解題說明：
At an early development stage where only a rudimentary prototype exists, a usability review (e.g., expert or heuristic review) is the most effective method. It allows usability specialists to identify potential usability issues without the need for a fully functioning product. Reviews can provide immediate, actionable feedback to guide design improvements before moving into more resource-intensive usability testing. An unmoderated usability test (B) or lab test (D) may be impractical at this stage due to limited interactivity. A usability maturity assessment (C) evaluates organizational processes and is not applicable to evaluating a specific prototype.
References:
Nielsen Norman Group: When to Use Heuristic Evaluation
ISO 9241-210:2019 - Human-Centered Design Processes
Usability.gov: Usability Evaluation Types
問題 #20
Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?
A. The "design"-part
B. The "evaluate"-part
C. The "iterate"-part
D. The "analyze"-part
答案：C
解題說明：
The human-centered design process emphasizes iterative development-testing and refining designs through multiple cycles. In the scenario, the project manager interviewed users and evaluated a prototype but did not iterate based on feedback. Skipping iteration likely resulted in unmet user needs. Human-centered design, per ISO 9241-210, includes: understanding context of use, specifying requirements, producing design solutions, and evaluating-repeated iteratively. Hence, option D ("iterate") is correct.
References:
ISO 9241-210:2019 - Human-Centered Design Processes
Usability.gov: Human-Centered Design Activities
Nielsen Norman Group: Iterative Design in UX
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問題 #21
You're redesigning the web shop of a customer and found out that they are using legacy web design techniques like HTML tables for design matters, making the website hard to be operated using alternative input and output devices (e.g. screen readers).
Which kind of risk is most likely to occur?
A. Accessibility risk
B. Usability risk
C. There's no risk predictable
D. User experience risk
答案：A
解題說明：
The use of HTML tables for layout instead of proper semantic HTML and responsive design violates accessibility guidelines, particularly those defined in the Web Content Accessibility Guidelines (WCAG).
Such a design makes it difficult or impossible for users relying on screen readers, keyboard navigation, or other assistive technologies to interact effectively with the site. Therefore, this creates a significant accessibility risk, which is distinct from general usability or user experience risks. Accessibility ensures inclusion of users with physical or cognitive impairments, making option B the correct choice.
References:
* W3C: Web Content Accessibility Guidelines (WCAG) 2.1
* ISO 9241-171:2008 - Software Accessibility
* Usability.gov: Accessibility Guidelines
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問題 #22
Which of the following is a principal task of the usability test moderator role?
A. Write a usability test plan
B. Log usability problems
C. Define testing tasks
D. Create a survey plan
答案：C
解題說明：
The usability test moderator plays a crucial role during the execution phase of a usability test. Their principal task is to facilitate the test sessions by guiding participants through predefined testing tasks, observing behaviors, and ensuring that the test environment is neutral and free from bias. Defining testing tasks, however, is primarily done during the test design phase by the usability test designer or analyst, but the moderator ensures these tasks are clearly communicated and administered to participants during the session.
Logging usability problems (option B) is often done by observers or analysts reviewing session recordings or notes, not directly by the moderator during live testing. Creating a survey plan (option C) and writing the usability test plan (option D) are preparatory activities generally done before the test sessions and are not the moderator's main focus. Therefore, the principal role of the moderator centers on conducting the sessions and managing task delivery effectively to obtain authentic user interaction with the system under test.
References:
Usability.gov, Usability Testing Basics
Nielsen Norman Group, Moderating Usability Tests
ISO 9241-210:2019 Ergonomics of human-system interaction - Process for usability testing