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For what two reasons would the standard record pages for tasks of type "Other" be visible instead of the KPI component
A. The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder
B. If related object is a custom object it will always display the standard record page
C. The record page Custom Task KPI Component has not been assigned to the concerned user profile
D. Salesforce Mobile App always displays the standard record pages
E. Lightning App Builder does not support configuration of the standard record pages to include the KPI component
Answer: A,C
NEW QUESTION # 98
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?
A. By creating delivery tasks for the distributors and track the shipping document status
B. By creating delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU).
C. By assigning the asset to a custom task type and make the distributors enter the delivered quality
D. By creating a report for store locations to monitor the on hand inventory
Answer: B
Explanation:
To keep track of the inventory of the samples in the field, Alpine can create delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU). A delivery task is a type of action plan task that allows a field rep to deliver products to a retail store. A product SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. By creating delivery tasks and monitoring product SKUs, Alpine can ensure that the distributors have enough samples to distribute and also track how many samples have been delivered to each store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
NEW QUESTION # 99
United Telecom (UT) has initiated high-speed offerings on Communications Cloud after upgrading its network.
Which out-of-the-box MACD process should UT consider when upgrading existing assets to high-speed offers for interested customers?
A. Change of Plan
B. Disconnect and new order
C. Modify order
D. Apply Promotion
Answer: A
Explanation:
In Communications Cloud, modifying an existing commercial service to a higher speed tier (or upgraded variant) is handled through the Change of Plan MACD process. Salesforce defines Change of Plan as the out-of-the-box MACD scenario used when an existing active subscription is upgraded, downgraded, or migrated to a different configuration within the same offer family.
High-speed upgrades typically involve the same commercial product family (e.g., "Internet") but with modified attributes such as speed tier, bandwidth profile, SLA level, etc. The Change of Plan MACD:
Reuses the existing asset
Captures the new configuration
Decomposes into new or modified technical actions
Avoids unnecessary disconnect/reconnect cycles
Preserves billing continuity
Minimizes order orchestration overhead
Options B (Disconnect & New Order) and C (Modify Order) are not correct: Disconnect/New Order is used only when replacing an entire product with a materially different offering, not speed upgrades. A Modify Order MACD adjusts non-plan attributes-not plan-tier changes. Option D (Apply Promotion) is irrelevant here.
Thus, Change of Plan is the correct MACD for upgrading customers to high-speed offers.
NEW QUESTION # 100
Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing.
What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?
A. Model the customer data as fields on Order and pass the fields along with the other attributes to the payload.
B. Model the customer data to Technical Products along with other Products and Services and create Decomposition relationships accordingly to send the right information within the callout tasks.
C. Create a custom integration adapter to fetch the customer info and pass it to the payload that will be sent to the external application.
D. Model the customer data as multi picklist attributes within the cart and create Decomposition relationships accordingly to send the right information within the callout tasks.
Answer: A
Explanation:
In Communications Cloud, integrations performed during Order Management-especially callouts for provisioning, billing, and customer synchronization-should use the Order object as the primary integration payload source. Salesforce's public Order Management design principles specify that customer data required for external provisioning should be modeled directly on the Order when the data is stable, required frequently, and does not belong to technical products.
This approach offers:
Simple configuration (fields on Order object rather than product attributes) High maintainability, because administrators can adjust mappings without changing product models or decomposition rules Performance efficiency, as Order-based callouts do not require deep decomposition navigation or attribute inheritance logic Clear separation of commercial vs. technical data, one of the core EPC principles Options C and D introduce unnecessary complexity. Customer data does not belong on Technical Products (C) nor should it be modeled as multi-picklist cart attributes (D), as these degrade performance and complicate decomposition. A custom adapter (A) adds code and contradicts Salesforce's declarative-first approach.
NEW QUESTION # 101
United Telecom's current system architecture has a credit check integration between Salesforce and a credit reporting agency.
What Communications Cloud capability must be recommended to enable that integration in the future state?
A. OmniStudio
B. Order Management
C. Configure Price Quote
D. Enterprise Product Catalog
Answer: A
Explanation:
In the future-state Communications Cloud architecture, integrations such as real-time credit checks must be performed using an adaptive, low-code, API-driven layer. Salesforce's recommended capability for this is OmniStudio-specifically Integration Procedures and DataRaptors-which provide:
Highly performant server-side callouts
Ability to orchestrate multiple APIs in a single transaction
Transformation, mapping, and response handling
Reusability across Digital Commerce, CPQ, and Order Management
Zero Apex requirement
Order Management (B) handles fulfillment orchestration, not customer qualification or credit checks. CPQ (A) performs configuration and pricing logic. EPC (D) is catalog-only and does not manage integrations.
Thus, OmniStudio is the correct capability for credit check integrations.
NEW QUESTION # 102
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