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The ServiceNow CSA Exam covers a broad range of topics related to ServiceNow, including system administration, application development, data management, user interface customization, and reporting. CSA exam is designed to test the candidate's knowledge and skills in these areas, as well as their ability to apply ServiceNow best practices to real-world scenarios.
ServiceNow is a cloud-based platform that is designed to help companies manage their IT services and operations. The platform is used by large enterprises, government agencies, and other organizations to streamline their workflows and automate their processes. To ensure that their customers get the most out of the platform, ServiceNow offers a range of certifications for professionals who work with the platform.
CSA Pdf Format & Exam Vce CSA FreeThis is a desktop-based CSA practice exam software that doesn't require an internet connection except for license validation during purchase. The software provides ServiceNow Certified System Administrator (CSA) practice exams that are customizable, helping students prepare for the actual CSA Exam. The team updates the ServiceNow CSA tests regularly and is available 24/7 to address any issues. Assessment records are saved for easy tracking. Windows computers support the desktop ServiceNow CSA practice exam software. ServiceNow Certified System Administrator Sample Questions (Q478-Q483):NEW QUESTION # 478
What are the 5 provided Roles by ServiceNow?
A. Approver: Users with the Approver user role can perform all requester actions and may view or modify
approval records directed to the approver
B. Fulfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow,
including Incident and Change management.
C. Requester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit
and manage their own requests, access public pages, etc.
D. System Administrator: The admin role provides access to all platform features, applications, functions
and data.
E. Specialized Administrator: Specialized administrator roles manage specific functions or applications,
such as Assignment Rules, Knowledge base, reports, or web services
Answer: A
NEW QUESTION # 479
What ServiceNow feature allows you to include data from a secondary related table on a report?
NEW QUESTION # 480
What role enables someone to authorize a request, with no other permissions on the platform?
A. Approver [approver-user]
B. Approver Group [approval_group]
C. Reviewer [reviewer_user]
D. Authorize [authorize-user]
E. Verification [verify_user]
Answer: A
NEW QUESTION # 481
What action would an administrator perform on a list if they wanted to show the records in groups, based on the Category column? (Choose 2 answers)
A. On the list Context Menu, select Group By > Category
B. On the Application Navigator, type group.category and press Enter
C. On the Filter Menu, select Group By > Category
D. Select the Group icon, then select Category
E. On the Category column title, select the Context menu > Group By Category
Answer: A,D
Explanation:
Detailed
In ServiceNow, list views can be customized to group records by specific fields to enhance data organization. To group records by the Category column:
Option A allows administrators to use the list context menu to group records by category, providing easy data visualization based on the selected column.
Option D involves using the Group icon (usually located in the column header) and selecting the category for grouping. These grouping options simplify navigating and analyzing data by sorting records based on relevant columns, like Category. (Reference: ServiceNow Documentation - List Controls and List Context Menu)
NEW QUESTION # 482
How would you define an Access Control, to allow a user with iti role to have permission to create incident records?
A. Name: incident.*; Operation: write; Permission: itil
B. Name: incident Any, Operation: write, Permission: itil
C. Name: incident. None; Operation: create; Role: itil
D. Name: incident"; Permission: write; Role: itil
E. Name: incident None, Permission: create: Role: itil
Answer: C
Explanation:
InServiceNow,Access Control Rules (ACLs)are used togrant or restrict permissionsfor performing actions on a table or field.
To allow a user with theitilrole tocreate Incident records, the correctAccess Control Rulemust:
Apply to theincidenttable
Grant the "create" operation
Be restricted to users with the "itil" role
Breaking Down the Correct ACL Configuration:ACL Field
Correct Value
Name
incident.None(applies to the table-level, not a field)
Operation
create(allows creating new records)
Role
itil(only users with the itil role can create incidents)
incident.None#Applies to the entire table(for record creation).
incident.*#Applies to all fieldsin the table (not needed for create operations).
Why is "incident.None" used instead of "incident.*"?
A: Name:incident"; Permission: write; Role: itilIncorrect- The "write" permissionallows editing existing records, butdoes not allow creating new ones.
B: Name:incident Any, Operation: write, Permission: itilIncorrect- There is no such name format"incident Any"in ACLs. Also, "write" does not allow record creation.
C: Name:incident.*; Operation: write; Permission: itilIncorrect- "incident.*" appliesto all fields in the table, but doesnot apply to record creation.
D: Name:incident None, Permission: create: Role: itilIncorrect- The correct format uses"Operation: create", not "Permission: create".
Incorrect Answer Choices Analysis:
ServiceNow Docs - Access Control Rules#How ACLs Work
ServiceNow Docs - Configuring ACLs for Tables and Fields#Table-Level vs Field-Level ACLs Official ServiceNow Documentation References:
NEW QUESTION # 483
......
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