Salesforce AP-212合格対策 & AP-212認定資格Pass4TestのAP-212問題集を入手してから、非常に短い時間で試験に準備しても、あなたは順調に試験に合格することができます。Pass4Testの問題集には、実際の試験に出る可能性がある問題が全部含まれていますから、問題集における問題を覚える限り、簡単に試験に合格することができます。これは試験に合格する最速のショートカットです。仕事に忙しいから試験の準備をする時間はあまりないとしたら、絶対Pass4TestのAP-212問題集を見逃すことはできないです。これはあなたがAP-212試験に合格できる最善で、しかも唯一の方法ですから。 Salesforce Loyalty Management Accredited Professional 認定 AP-212 試験問題 (Q28-Q33):質問 # 28
An administrator need to analyze the performance of the Loyalty Program.
What Loyalty Analyze permission does a System Administrator need to set up a customized?
A. CRM Analytics User
B. Loyalty Analytics User
C. Data pipeline user
D. CLAAnalytics base admin
正解：B
解説：
To analyze the performance of the Loyalty Program, a System Administrator needs the 'Loyalty Analytics User' permission. This permission set grants access to the analytics and reporting features within Salesforce Loyalty Management, allowing the administrator to customize, view, and analyze data related to the loyalty program's performance, member engagement, and other key metrics.
質問 # 29
A company has recently rolled out the Loyalty Program in the production environment. The Loyalty Manager is unable to edit any Loyalty Management objects.
What permission set license is required to edit the Loyalty Management Objects?
A. CLAAnalytics Base Admin
B. CLAAnalytics Base User
C. Data Pipelines Base User
D. Loyalty Management
正解：D
解説：
To edit Loyalty Management objects, the "Loyalty Management" permission set license is required. This license grants users the necessary permissions to access and modify Loyalty Management-specific data and configurations.
* Option B "Loyalty Management" is the correct answer as it directly relates to the permissions needed to work with Loyalty Program configurations and objects within Salesforce.
* Options A, C, and D pertain to analytics and data pipeline functionalities and do not grant permissions to edit Loyalty Management objects.
質問 # 30
Cloud Kicks has tasked its Loyalty Consultant with setting up its new Loyalty Management platform. The business requirement is to create personalized experiences across its customer journey.
Which solution should the Loyalty Consultant utilize to create personalized customer experiences?
A. Salesforce Slack
B. Salesforce Sales Cloud
C. Salesforce Order Management System
D. Salesforce Marketing Cloud
正解：D
解説：
To create personalized experiences across Cloud Kicks' customer journey, the Loyalty Consultant should utilize Salesforce Marketing Cloud (B). Marketing Cloud provides a comprehensive suite of marketing tools designed to create personalized customer journeys, segment audiences, and deliver targeted content and communications. Leveraging Marketing Cloud's capabilities in conjunction with Loyalty Management allows for the creation of highly personalized and engaging experiences for loyalty program members, enhancing customer satisfaction and loyalty.
質問 # 31
Universal Containers (UC) plans to implement Salesforce Loyalty Management for a new Loyalty program; however, its operations team remains skeptical about the Loyalty solutions, such as rules, processes, and benefit types.
Which option should UC consider when planning its implementation to ensure staff is helping to boost adoption and engagement?
A. Describe the initiative to the Chief Marketing Officer team for their approval
B. Define a strategy led by marketing and involving the finance team.
C. Define a company-wide initiative, including an operations team.
D. Define a strategy led by marketing and involving the analytics team.
正解：C
解説：
To ensure staff buy-in and boost adoption and engagement with the new Loyalty Program, Universal Containers should:
* D: Define a company-wide initiative that includes the operations team. Engaging all relevant departments from the outset ensures a holistic approach to the implementation and addresses concerns and skepticism by involving those who will be directly impacted by the new Loyalty solutions.
質問 # 32
A hotel group has implemented a Loyalty Member Portal for its program members, but some members are experiencing issues accessing their Loyalty Program-specific records on the portal.
What should an Administrator do to ensure the Loyalty members can access Loyalty record information when using the portal?
A. Ensure the 'Allow using customer profiles for self-registration, user creation, and login' is enabled
B. Using Experience Cloud sharing sets, specify Account as the object of your sharing set
C. In the Partner Account record, 'Enable Customer User" on the Contact associated
D. Ensure the Allow using standard external profiles for self-registration, user creation, and login' is enabled
E. For the Loyalty Member, 'Enable Customer User' on the Contact or "Enable Partner User' on the Account
正解：B、E
解説：
To ensure Loyalty members can access their program-specific records on the Loyalty Member Portal, an Administrator should:
* Using Experience Cloud sharing sets, specify Account as the object of your sharing set (A): Sharing sets in Experience Cloud allow you to define access rules for external users based on their relationship to records in Salesforce. Specifying Account as the object in a sharing set can enable portal users to access their Loyalty Program information if their portal user account is linked to their Account record in Salesforce.
* For the Loyalty Member, 'Enable Customer User' on the Contact or 'Enable Partner User' on the Account (D): Enabling a Customer or Partner User on the Contact or Account associated with the Loyalty Member allows that individual to access the portal. This step is crucial for granting Loyalty Program members the ability to log in and view their Loyalty Program-specific information.
Options B and C, while related to portal access and user setup, do not directly address the specific requirement of accessing Loyalty Program information. Option E is also relevant but more focused on enabling self-registration and user creation/login processes rather than directly impacting access to Loyalty record information.
Salesforce documentation on Experience Cloud and Loyalty Management would provide guidance on setting up and configuring access for Loyalty Program members to view their information on a member portal, ensuring a seamless user experience.