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ISQI CTFL-UT (ISTQB Certified Tester-Foundation Level - Usability Testing) Certification Exam is a globally recognized certification that validates the knowledge and skills required for testing the usability of software applications. Usability testing is a crucial aspect of software testing as it ensures that the end-users can use the software seamlessly and efficiently. The CTFL-UT certification exam focuses on the principles and best practices of usability testing, including planning, designing, executing, and reporting usability tests.
The CTFL-UT Exam covers a range of topics related to usability testing, including usability test planning, design, and execution. Additionally, the exam covers topics related to usability metrics and reporting, as well as accessibility testing. CTFL-UT exam is designed to test an individual's ability to apply their understanding of these topics to real-world situations.
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ISQI CTFL-UT (ISTQB Certified Tester-Foundation Level - Usability Testing) Certification Exam is a professional certification that is designed to measure an individual's knowledge and skills in the field of usability testing. ISTQB Certified Tester-Foundation Level - Usability Testing certification is offered by the International Software Quality Institute (ISQI) and is recognized worldwide as a standard in the industry. ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions (Q27-Q32):NEW QUESTION # 27
Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions
A. ii & iv are true, i, iii & v are false
B. i, ii & v are true, iii & iv are false
C. iii, iv & v are true, i & ii are false
D. ii, iv & v are true, i & iii are false
Answer: D
Explanation:
Usability labs provide a controlled environment that offers several advantages for observing and recording usability test sessions. Specifically, they allow for easy observation of participants (ii), standardized conditions for each session (iv), and facilitate audio and video recording for detailed analysis (v). However, the context is not natural (i), because the lab is an artificial setting rather than the user's actual environment.
Also, setting up a professional usability lab is not inexpensive (iii); it typically involves significant costs for equipment, space, and staffing. Therefore, options ii, iv, and v are true, while i and iii are false.
References:
Nielsen Norman Group: Usability Labs - Pros and Cons
ISO 25062:2006 - Usability Test Reporting
Usability.gov: Setting Up a Usability Lab
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NEW QUESTION # 28
A "usability requirement" is:
A. A requirement on the usability of a component or system
B. A requirement how to conduct a usability test
C. A requirement needed for a usability tester
D. A requirement needed to define the size of a mobile phone used in a usability test
Answer: A
Explanation:
A usability requirement specifies how usable a product or component must be, often in terms of effectiveness, efficiency, and user satisfaction, as defined in ISO 9241-11. These requirements ensure that the product meets specific human-centered design goals, such as allowing users to complete tasks accurately and quickly.
Options A and C describe procedural or test setup elements, not actual usability requirements. Option B refers to personnel qualifications, which are not the same as usability requirements related to system behavior or performance.
References:
ISO 9241-11:2018 - Usability: Definitions and Concepts
ISO/IEC 25010:2011 - Product Quality Model (Usability as a quality characteristic) Usability.gov: Defining Usability Requirements
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NEW QUESTION # 29
What's the difference between an informal usability review and an expert usability review?
A. No formal usability qualifications are required for an informal usability review
B. Contrary to an expert review, an informal usability review is based on opinion
C. An informal review only requires one reviewer
D. An expert usability review is a formal review, not an informal review
Answer: A
Explanation:
An informal usability review can be conducted by anyone, including stakeholders or developers, and does not require formal usability training or qualifications. It is typically subjective and based on general impressions.
In contrast, an expert usability review (also called heuristic evaluation) is conducted by a trained usability expert who applies recognized usability principles. This is what differentiates the two approaches most clearly. Options A and C are misleading; expert reviews can be informal in format, and informal reviews aren't necessarily based solely on opinion. Option D is incorrect since both informal and expert reviews can be conducted individually or in groups.
References:
Nielsen Norman Group: Heuristic Evaluation
ISO 9241-110:2020 - Interaction Principles
Usability.gov: Expert Review vs Informal Review
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NEW QUESTION # 30
Which of the following statements best describe Rapid Iterative Testing and Evaluation?
A. Testing focuses on instant redesigns and confirming made changes
B. Testing happens on a regular basis, e.g. each Monday
C. Testing is quantitative
D. Testing is informal and many potential users can be accessed
Answer: A
Explanation:
Rapid Iterative Testing and Evaluation (RITE) is a usability method in which usability issues are identified and addressed in short cycles. Unlike traditional usability testing, RITE allows for immediate redesigns and retesting of the improved version within the same study. The goal is to refine the design quickly based on observed usability issues. Option A confuses scheduling with methodology, B is too vague, and D inaccurately characterizes RITE as quantitative, while it is typically qualitative. Therefore, C accurately reflects the purpose and approach of RITE.
References:
* Medlock et al. (2002). The RITE Method: A Rapid Iterative Testing and Evaluation Method
* Nielsen Norman Group: Rapid Iterative Testing
* Usability.gov: RITE Method Overview
NEW QUESTION # 31
A "usability test participant" ...
A. ... is a person who observes a usability test.
B. ... can be the organizer of a usability test.
C. ... is a representative user who solves typical tasks in a usability test.
D. ... helps to set up the system used for the usability test.
Answer: C
Explanation:
A usability test participant is a person selected to represent the target user group and asked to perform specific tasks in a usability test. Their actions, reactions, and feedback help identify usability issues and evaluate the system's effectiveness, efficiency, and user satisfaction. This role is strictly observational and does not involve organizing, observing, or setting up the test. Options A, B, and C describe other roles (e.g., technical support, observers, or moderators). Only option D accurately reflects the definition of a usability test participant.
References:
ISO 9241-210:2019 - Human-Centered Design
Usability.gov: Roles in a Usability Test
Nielsen Norman Group: Recruiting Test Participants
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