| Topic | Details |
| Topic 1 | - IT Concepts and Terminology: This section of the exam measures skills of aspiring IT Support Assistants and covers foundational knowledge such as types of computing devices, basic troubleshooting concepts, and understanding of common terminology. Candidates should grasp basic operational terms, roles of software and hardware, and be familiar with emerging tech like IoT and cloud computing.
|
| Topic 2 | - Software Development Concepts: This section of the exam measures the skills of Junior Software Developers and introduces foundational knowledge of programming logic, data structures, and the software development life cycle. It includes awareness of coding concepts, algorithm basics, and scripting used in automated and task-based environments.
|
| Topic 3 | - Security: This section of the exam measures skills of Cybersecurity Support Interns and covers essential cybersecurity principles, including confidentiality, data protection, user authentication, and malware threats. It also includes awareness of social engineering, encryption, and common best practices for device and network security.
|