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Salesforce is a cloud-based software company that provides a range of customer relationship management (CRM) solutions. The Salesforce Certified Administrator certification is designed to test the knowledge and skills of individuals who work with Salesforce CRM. Salesforce Certified Administrator certification is offered by Salesforce and is recognized worldwide as a standard for measuring the competence of Salesforce administrators.
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Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage.
Which three options should the administrator use to address this need?
Choose Three answers
A. Use Flow to mark fields required.
B. Configure Opportunity Path.
C. Enable guided selling.
D. Use Validation Rules.
E. Mark fields required on the page layout.
Answer: C,D,E
Explanation:
Explanation
Guided selling, validation rules, and required fields on the page layout are three options that can be used to ensuresales reps fill out key fields when working on an opportunity through the process. Guided selling allows administrators to add prompts and guidance at each stage of the path to help reps move forward with confidence. Validation rules allow administrators to enforce data quality and business logic by preventing reps from saving records that do not meet certain criteria. Required fields on the page layout allow administrators to make certain fields mandatory for reps to enter before saving records. Configuring opportunity path can help reps visualize and update key fields at each stage, but it does not make them required or prevent them from moving forward without entering them. Using flow to mark fields required is not possible because flows cannot modify page layouts or field properties. References: https://help.salesforce.com/s/ar ... ling.htm&type=5 https://help.salesforce.com/s/ar ... ules.htm&type=5https://help.salesforce.com/s/article
NEW QUESTION # 150
Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.
Which Feature Should an administrator use to fulfill this request?
A. Predefined field Values.
B. Global Value Picklists
C. Dependent Picklists.
D. Validation rules.
Answer: D
NEW QUESTION # 151
Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.
Which two steps should the administrator configure to meet this requirement?
Choose 2 answers
A. Add a custom master-detail field for shoe designs on the Product object,
B. Use the standard object for designs.
C. Configure a custom lookup field for shoe designs on the Product object.
D. Create a custom object for shoe designs.
Answer: B,D
NEW QUESTION # 152
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
How should the administrator complete this requirement?
A. Validation Rule
B. Auto - Response Rules
C. Escalation Rule
D. Assignment Rule
Answer: C
Explanation:
Explanation
An escalation rule is a tool that allows administrators to automatically escalate cases based on certain criteria and time triggers. For example, an escalation rule can change the owner of a case, send anemail notification, or update a field value when a case has been open for more than 7 days. An escalation rule consists of multiple rule entries that define the criteria and actions for each escalation scenario.
References:https://help.salesforce.com/s/ar ... tion.htm&type=5
NEW QUESTION # 153
Cloud Kicks has asked the administrator to test a new screen flow that create contacts.
What are two key components of testing the flow?
Choose 2 answers
A. Use Debug to test the flow in Flow Builder.
B. Run the flow using it to create contacts.
C. Set Up a flow interview to test the flow.
D. Test the flow in a sandbox.
Answer: A,B
Explanation:
Explanation
Running the flow using it to create contacts and using debug to test the flow in Flow Builder are two key components of testing a new screen flow that creates contacts. Running the flow allows the administrator to see how the flow behaves in real time and check for any errors or unexpected results. Debugging the flow allows the administrator to simulate how the flow runs with different inputs and outputs and check for any logic or syntax errors. Setting up a flow interview or testing the flow in a sandbox are not necessary for testing a screen flow that creates contacts. References: https://help.salesforce.com/s/ar ... test.htm&type=5
NEW QUESTION # 154
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