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What is the main goal of a business readiness test in an SAP cloud project?
A. Evaluate if the incentive systems are suitable to support the upcoming go-live
B. Identify business managers that must be motivated to support the go-live
C. Collect ideas for change communication activities to support the go-live
D. Detect people-related issues and challenges for an upcoming go-live
Answer: D
Explanation:
A business readiness test (or assessment) in SAP OCM, typically in the Deploy phase, evaluates preparedness for go-live. Option A is correct because its main goal is detecting people-related issues-e.g., low training uptake or resistance in a unit-that could disrupt the transition, allowing mitigation before launch. For instance, a survey showing poor process understanding triggers extra enablement.
Option B is incorrect-identifying managers needing motivation is a stakeholder analysis task (Prepare), not readiness testing's focus. Option C is incorrect; collecting communication ideas is a planning activity, not the test's purpose, which is assessment. Option D is incorrect-incentive systems are HR-related and outside OCM's readiness scope. SAP OCM uses this test to ensure a smooth go-live.
"The business readiness test aims to detect people-related issues and challenges prior to go-live, enabling timely corrective actions" (SAP Activate, Business Readiness Assessment).
NEW QUESTION # 23
What are the key elements of a user adoption strategy for an SAP cloud implementation? Note: There are 2 correct answers to this question.
A. Identified business stakeholders to be informed about the analysis results
B. Defined process for monitoring the selected user adoption indicators
C. Agreed list of appropriate user adoption indicators before and after go-live
D. Agreed catalog of strategies to mitigate user adoption risks or issues
Answer: B,C
Explanation:
A user adoption strategy in SAP OCM ensures sustained system use. Option B is correct because a defined monitoring process (e.g., monthly usage reports) tracks indicators like login frequency, ensuring adoption is measured systematically. Option C is correct as an agreed list of indicators (e.g., transaction completion rates pre-go-live, satisfaction scores post-go-live) provides clear metrics to assess success, set during planning (Prepare/Explore).
Option A is incorrect-"catalog of strategies" is vague; mitigation is part of broader OCM, not the adoption strategy's core. Option D is incorrect; identifying stakeholders for results is operational, not a key element of the strategy itself. SAP OCM focuses on measurable adoption drivers.
"A user adoption strategy includes a monitoring process and agreed indicators to track and ensure successful system uptake" (SAP Activate, User Adoption Strategy).
NEW QUESTION # 24
What are possible options for setting up organizational change management in the project organization? Note:
There are 3 correct answers to this question.
A. As a separate project
B. As a subproject
C. As a staff unit
D. As part of the functional sub-projects
E. As a cross-topic
Answer: A,B,E
NEW QUESTION # 25
What is the added value of a high-level change impact analysis? Note: There are 3 correct answers to this question.
A. It provides an initial systematic overview of the amount and the nature of the upcoming changes.
B. It delivers input for communication activities, making the implications of the project more tangible.
C. It reveals key project risks that can be integrated into the project's risk management at an early stage.
D. It allows the change manager to derive appropriate activities, focusing the resources on key action areas.
E. It enables the project manager to identify opponents in highly impacted units and adjust the stakeholder analysis accordingly.
Answer: B,C,D
NEW QUESTION # 26
The project leadership team agreed on the pulse check objectives, focus topics, target groups, and guiding principles. What are the next steps that must be executed to set up a pulse check? Note: There are 2 correct answers to this question.
A. Inform the steering committee about the time schedule for the pulse check
B. Develop the questions and prepare the questionnaire in a survey platform
C. Plan the survey waves for the remaining project duration
D. Involve employee representatives if required due to legal regulations
Answer: B,D
Explanation:
A pulse check in SAP OCM is a quick, targeted survey to gauge stakeholder sentiment (e.g., readiness, adoption) at key project points, often in Deploy or Run phases. After agreeing on objectives (e.g., assess go- live confidence), focus topics (e.g., training effectiveness), target groups (e.g., key users), and principles (e.g., anonymity), the next steps operationalize it. Option B is correct because involving employee representatives (e.g., works council) is mandatory in some regions (e.g., Germany) due to legal requirements around employee data collection. This ensures compliance-e.g., if surveying a warehouse team, the works council might need to approve questions to protect worker rights, avoiding legal risks that could halt the process.
Option C iscorrect as developing questions (e.g., "Do you feel prepared for the new system?") and preparing the questionnaire in a survey platform (e.g., Qualtrics) translates objectives into actionable data collection.
This step is critical-without questions, there's no pulse check; a poorly designed survey (e.g., vague queries) yields useless results, while a platform ensures efficient distribution and analysis.
Option A is incorrect-planning survey waves for the entire project assumes multiple checks, but a pulse check is a single, focused snapshot; ongoing planning happens later if needed. Option D is incorrect; informing the steering committee about the schedule is a courtesy, not a "must" step-execution precedes reporting. SAP OCM stresses compliance and question design as immediate priorities post-agreement.
"After defining pulse check parameters, involve employee representatives for legal compliance where required, and develop questions with a survey platform to enable effective execution" (SAP Activate Methodology, OCM Workstream, Pulse Check Setup).
NEW QUESTION # 27
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