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Title: Test Pegasystems PEGACPDC25V1 Topics Pdf | PEGACPDC25V1 Certification Materials [Print This Page]
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Title: Test Pegasystems PEGACPDC25V1 Topics Pdf | PEGACPDC25V1 Certification Materials
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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 2
  • Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
Topic 3
  • AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.
Topic 4
  • Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q23-Q28):NEW QUESTION # 23
U+ Bank wants to offer a Gold credit card to customers who have an annual income of more than USD150000. What do you configure in the Next-Best-Action Designer to achieve this outcome7
Answer: B
Explanation:
An engagement policy condition is a rule that determines whether a customer is eligible, applicable, or suitable for an offer. You can use engagement policy conditions to filter customers based on their attributes or behaviors. In this case, the bank wants to offer a Gold credit card to customers who have an annual income of more than USD150000, so creating an engagement policy condition based on the income attribute is the best option. Verified References: [Pega Decisioning Consultant | Pega Academy]

NEW QUESTION # 24
A declsioning architect wants to use the customer properties Gender and MonthlyAverageUsage in a Data Join component. Which decision component is required to enable access to these properties?
Answer: C

NEW QUESTION # 25
MyCo, a telecom company, wants to Include offer-related images in the emails that they send to their qualified customers. As a decisioning architect, what best practice do you follow to include images in emails?
Answer: B

NEW QUESTION # 26
U+ Bank, a retail bank, has purchased Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
As a decisioning architect, how do you recommend the bank implements this requirement?
Answer: B
Explanation:
To implement this requirement, you need to create an external email treatment and use an external tool to design the email. An external email treatment is a type of treatment that allows you to use a third-party email service provider to send emails to your customers. You can configure the external email treatment with the name of the provider, the authentication details, and the template ID that corresponds to the email content that you design using an external tool. This way, you can leverage your existing tools and processes for sending emails, while still using Customer Decision Hub to select the best actions and treatments for your customers.
Verified References: Pega Academy - Decisioning Consultant - Creating external treatments

NEW QUESTION # 27
U+- Bank has recently implemented Pega Customer Decision Hub. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, enabled the web channel, and defined a new real-time container trigger in the Next- Best-Action Designer What else do you configure for the new treatments to be present in the next-best-action recommendations?
Answer: A

NEW QUESTION # 28
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