| Topic | Details |
| Topic 1 | - Workflow
- Process Automation: This section of the exam covers the identification of the right automation solution based on the capabilities of the tool. It also covers explaining capabilities and use cases for Flow as well as use cases for the approval process.
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| Topic 2 | - Service and Support Applications: This section of the exam explains the capabilities of case management and its automation.
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| Topic 3 | - Object Manager and Lightning App Builder: This section of the exam describes the standard object architecture and relationship model.
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