Title: Certified-Business-Analyst Deutsche, Certified-Business-Analyst Pr¨¹fungsfragen [Print This Page] Author: evancoo279 Time: before yesterday 22:17 Title: Certified-Business-Analyst Deutsche, Certified-Business-Analyst Pr¨¹fungsfragen Laden Sie die neuesten Zertpruefung Certified-Business-Analyst PDF-Versionen von Pr¨¹fungsfragen kostenlos von Google Drive herunter: https://drive.google.com/open?id=1fccsDlzCnDu0CIpW4bh-k3kJUm88Rm4M
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Die Salesforce Certified Business Analyst Zertifizierungspr¨¹fung ist ein umfassender Test, der eine Vielzahl von Themen im Zusammenhang mit der Geschäftsanalyse abdeckt. Die Pr¨¹fung wurde entwickelt, um das Verständnis des Kandidaten f¨¹r Salesforce-Funktionalitäten, Datenmodellierung, Berichterstellung und Geschäftsprozessoptimierung zu bewerten. Die Pr¨¹fung testet auch die Fähigkeit des Kandidaten, Geschäftsanforderungen zu sammeln und zu analysieren sowie seine Kommunikations- und Dokumentationsfähigkeiten.
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Der Erwerb der Salesforce Certified Business Analyst Zertifizierung kann zahlreiche Vorteile f¨¹r Fachkräfte bieten, die im Salesforce-Ökosystem arbeiten. Diese Zertifizierung kann dazu beitragen, dass sich Einzelpersonen auf einem wettbewerbsintensiven Arbeitsmarkt abheben, ihre Expertise potenziellen Arbeitgebern demonstrieren und ihr Verdienstpotenzial steigern können. Dar¨¹ber hinaus kann die Zertifizierung Zugang zu einem Netzwerk von gleichgesinnten Fachleuten und Ressourcen zur kontinuierlichen Weiterbildung und Wachstum innerhalb der Salesforce-Community bieten.
Die Salesforce Certified-Business-Analyst (Salesforce Certified Business Analyst) Zertifizierungspr¨¹fung ist eine weltweit anerkannte Zertifizierung, die die Expertise einer Person bei der Analyse von Geschäftsanforderungen, der Gestaltung von Lösungen und deren Implementierung mit Salesforce-Technologie validiert. Diese Zertifizierung ist f¨¹r Fachleute konzipiert, die Erfahrung in der Geschäftsanalyse, im Projektmanagement und in der Salesforce-Verwaltung haben. Die Pr¨¹fung misst das Wissen und die Fähigkeiten der Kandidaten in verschiedenen Bereichen, einschließlich Datenmodellierung, Benutzererfahrungsgestaltung, Geschäftsprozessautomatisierung und Change Management. Salesforce Certified Business Analyst Exam Certified-Business-Analyst Pr¨¹fungsfragen mit Lösungen (Q239-Q244):239. Frage
After completing requirements gathering session for a Sales Cloud implementation, the business analyst (BA) has started to write user stories. During an internal user story grooming session, the project manager decided that each user story must:
* Be assigned a level of effort
* Be demonstrated to the stakeholder
* Have documented deployment steps
Where should the DA capture these requirements?
A. Definition of done
B. Acceptance criteria
C. Assumptions
Antwort: A
Begr¨¹ndung:
This answer states that definition of done is where the BA should capture these requirements after writing user stories for developing a solution for managing leads in Sales Cloud at UC: be assigned a level of effort, be demonstrated to the stakeholder, and have documented deployment steps. Definition of done is a set of criteria that defines when a user story or a task is completed and ready for deployment or delivery. Capturing these requirements in the definition of done means that the BA specifies that a user story or a task must meet or pass these criteria in order to be considered done. Capturing these requirements in the definition of done is where the BA should do it after writing user stories because it helps the BA to clarify and communicate the expectations and standards of the user stories or tasks, and to ensure that they are met or passed. References: https://trailhead.salesforce.com ... uick-look/use-user- stories-to-capture-requirements
240. Frage
Cloud Kicks is planning to create a new Service Cloud console app for its services team to resolve issues with delayed shipments to customers. The business analyst (BA) wrote the user stories based on a written list of requirements provided by the manager of the services team. Upon stakeholder review with the entire services team, many of the user stories were rejected and the BA had to revise them.
When the BA wrote the initial user stories, what was the likely cause of the issue?
A. The acceptance criteria of the user stories were too specific.
B. The project team failed to discuss the user stories as a group.
C. The user stories focused on well-defined personas.
Antwort: B
Begr¨¹ndung:
Explanation
The likely cause of the issue was that the project team failed to discuss the user stories as a group before writing them. This could lead to misunderstandings, misalignment, or missing information among the stakeholders and the business analyst. The best practice for writing user stories is to collaborate with all relevant stakeholders and use techniques such as brainstorming, story mapping, or story splitting to elicit and prioritize user needs. The user stories should also be validated and reviewed by all stakeholders before finalizing them. The user stories focusing on well-defined personas is not a likely cause of the issue because personas are useful tools to represent different types of users and their goals, needs, and pain points. The acceptance criteria of the user stories being too specific is not a likely cause of the issue because acceptance criteria are statements that define how to verify that a user story is completed and meets the user's expectations. References: 1 https://trailhead.salesforce.com ... ation-prep/user-sto
241. Frage
Universal Containers has asked a business analyst (BA) to assist the sales management team with a request for a new picklist field called "Lost Reason" on the Opportunity object with the goal of improving pipeline reports. After mapping the managers to the sales leader persona and obtaining feedback from them, the BA has discovered that the managers want to better understand Closed/Lost Opportunities so they can help sales teams close more deals.
Which option should the BA use to construct the user story?
A. As a sales leader, I want to see more details on Closed/Lost Opportunities so I can help the sales team improve close rates.
B. As a sales team member, I need additional enablement training and reporting information to help the improve close rates.
C. AS a sales leader, I need a new "Closed/Lost Reason" picklist field on Opportunities and better reports to help the sales team improve close rates.
Antwort: A
Begr¨¹ndung:
This answer provides an example of how to construct the user story for creating a new picklist field called
"Lost Reason" on the Opportunity object with the goal of improving pipeline reports, using this format: As a
<persona>, I want <goal>, so that <value>. This answer defines the persona as "sales leader", who is likely to be one of the main users or beneficiaries of this feature. It also defines the goal as "see more details on Closed
/Lost Opportunities", which is what they want to accomplish with this feature. Finally, it defines the value as
"help the sales team improve close rates", which is why they want to accomplish this goal and how they will measure success. References: https://trailhead.salesforce.com ... alesforce-business- analyst-quick-look/use-user-stories-to-capture-requirements
242. Frage
The business analyst at Universal Containers is writing users stories to support the Salesforce implementation for the sales operations division.
There is a request for visibility into sales rep' pipeline so that can see their revenue.
Which missing component is necessary to finish this user story?
A. When
B. Who
C. Why
Antwort: C
Begr¨¹ndung:
The missing component necessary to finish this user story is why because it describes the benefit or value that sales reps will get from having visibility into their pipeline revenue (such as forecasting sales performance or identifying opportunities). The who part of this user story is "sales reps" because it describes the user role or persona who will benefit from this feature or functionality. The what part of this user story is "visibility into sales rep' pipeline" because it describes the feature or functionality that sales reps want or need.
243. Frage
Sales leadership at 230Cloud Kicks (CK) is concerned about the limited adoption of Salesforce at the company. Salesforce implementation includes many custom pages. Multiple users have complained about wa.
t.ng a long time for key functionality to display
A. Monitor the Lightning Usage App.
B. Enable Debug Logs.
C. Run the Lightning page layout.
Antwort: A
Begr¨¹ndung:
The business analyst should monitor the Lightning Usage App to address the concern of sales leadership about the limited adoption of Salesforce at Cloud Kicks. The Lightning Usage App is a tool that tracks and reports on how users are engaging with Salesforce in Lightning Experience. The Lightning Usage App can help measure and improve user adoption by showing metrics such as daily and monthly active users, usage by browser and device type, usage by profile and permission set, feature adoption, performance, and feedback.
The business analyst should monitor the Lightning Usage App to identify trends, patterns, issues, or opportunities related to user adoption and take actions accordingly. Running the Lightning page layout is not an action that the business analyst should take to address the concern of sales leadership about the limited adoption of Salesforce at Cloud Kicks. Running the Lightning page layout is a process that optimizes a page layout for Lightning Experience by removing unsupported components, adding supported components, and rearranging components based on best practices. Running the Lightning page layout can help improve user experience and satisfaction but does not measure or improve user adoption directly. Enabling Debug Logs is not an action that the business analyst should take to address the concern of sales leadership about the limited adoption of Salesforce at Cloud Kicks. Enabling Debug Logs is a process that captures information about database operations, system processes, and errors that occur when executing a transaction or running unit tests. Enabling Debug Logs can help troubleshoot issues and errors but does not measure or improve user adoption directly. References: https://trailhead.salesforce.com ... ghtning-experience- rollout/lightning-experience-rollout-evaluate-readiness