Firefly Open Source Community

Title: Reliable CITM Latest Test Questions & Leader in Certification Exams Material [Print This Page]
Author: nickwal150    Time: 5 hour before
Title: Reliable CITM Latest Test Questions & Leader in Certification Exams Material
What's more, part of that PDFBraindumps CITM dumps now are free: https://drive.google.com/open?id=1_7tBP2shbwOGdFvXeFax54zbYtt-Bj8K
All kinds of exams are changing with dynamic society because the requirements are changing all the time. To keep up with the newest regulations of the EXIN EPI Certified Information Technology Manager exam, our experts keep their eyes focusing on it. Expert team not only provides the high quality for the CITM Quiz guide consulting, also help users solve problems at the same time, leak fill a vacancy, and finally to deepen the user's impression, to solve the problem of CITM test material and no longer make the same mistake.
It is understandable that different people have different preference in terms of CITM study guide. Taking this into consideration, we have prepared three kinds of versions of our CITM preparation questions: PDF, online engine and software versions. The PDF version of CITM training materials is convenient for you to print, the software version can simulate the real exam and the online version can be used on all eletronic devides. If you are hesitating about which version should you choose, you can download our CITM free demo first to get a firsthand experience before you make any decision.
>> CITM Latest Test Questions <<
Quiz High Hit-Rate EXIN - CITM - EXIN EPI Certified Information Technology Manager Latest Test QuestionsMost candidates reflect our CITM test questions matches more than 90% with the real exam. We get information from special channel. If CITM exam change questions, we will get the first-hand real questions and our professional education experts will work out the right answers so that CITM Test Questions materials produce. If you are looking for valid & useful exam study materials, our products are suitable for you. We offer one year free updates for every buyer so that you can share latest CITM test questions within a year.
EXIN CITM Exam Syllabus Topics:
TopicDetails
Topic 1
  • IT Strategy: This section of the exam measures the skills of an IT Strategy Manager and covers the development and alignment of IT strategy with business objectives. It emphasizes creating strategic plans to support organizational goals, understanding emerging technologies, and ensuring that IT investments contribute to competitive advantage and operational efficiency.
Topic 2
  • Service Management: This domain targets a Service Delivery Manager and focuses on managing IT services to ensure consistent and efficient delivery. It includes establishing service level agreements (SLAs), incident and problem management, continuous service improvement, and aligning IT services with business demands.
Topic 3
  • Vendor Selection
  • Management: This section measures the expertise of a Vendor Manager and covers the process of selecting and managing third-party providers. It addresses evaluating vendor capabilities, negotiating contracts, monitoring performance, and maintaining productive relationships to ensure service quality and value.
Topic 4
  • IT Organization: This domain targets an IT Operations Manager and focuses on the design and management of IT organizational structures. It includes defining roles and responsibilities, establishing governance frameworks, managing resources effectively, and fostering collaboration to support IT service delivery and business needs.

EXIN EPI Certified Information Technology Manager Sample Questions (Q48-Q53):NEW QUESTION # 48
The organization's online retail system popularity has resulted in global demand. To provide customers with a
24x7 option for support in regard to returning products, a virtual assistant is designed providing simple instructions based on pre-defined questions which are commonly asked by customers. Which type of Machine Learning (ML) is applied?
Answer: B
Explanation:
The scenario describes a virtual assistant designed to provide simple instructions for product returns based on pre-defined questionscommonly asked by customers. This indicates the use ofsupervised machine learning (B), where the system is trained on a labeled dataset (e.g., questions paired with correct responses) to predict appropriate answers. Supervised learning is ideal for applications like chatbots or virtual assistants that rely on predefined input-output pairs to handle customer queries efficiently.
* Unsupervised (A):Involves finding patterns in unlabeled data (e.g., clustering), not suitable for predefined question-response tasks.
* Reinforcement learning (C):Focuses on learning through trial and error with rewards, used in dynamic environments (e.g., robotics), not for static question answering.
* Deep learning (D):A subset of supervised or unsupervised learning using neural networks, but the question doesn't specify complex architectures, making supervised learning the broader, correct choice.
Supervised learning aligns withIT strategyfor deploying AI-driven customer support tools, as it ensures accurate, predictable responses based on trained data, enhancing user experience in a global retail system.
Reference:EPI CITM study guide, under IT Strategy, likely discusses emerging technologies like AI and machine learning, emphasizing supervised learning for customer-facing applications. Refer to sections on artificial intelligence or customer support technologies.

NEW QUESTION # 49
The project brief/project charter is created. Which of the following is not part of it?
Answer: C
Explanation:
Theproject charter(or project brief) is a high-level document created during theinitiation phaseof a project, as defined byPMBOK(Project Management Body of Knowledge). It outlines the project's purpose, objectives, scope, and key elements but does not includedetailed planning(A), which occurs during the planning phase after the charter is approved. The charter typically includes:
* High-level risks (B):Identifies major risks to provide early awareness.
* Summary budget (C)rovides an initial cost estimate for approval.
* Quality expectations (D)efines high-level quality requirements or standards.
Detailed planning, such as creating a detailed Work Breakdown Structure (WBS) or schedule, is part of the project management plan developed later, not the charter.
Reference:EPI CITM study guide, under Project Management, likely references PMBOK's project initiation processes, detailing the components of a project charter. Refer to sections on project initiation or project charter development.

NEW QUESTION # 50
Lately, the support desk is receiving several requests for password resets from individuals who appear to be unknown to the organization. Possible criminal activities are suspected, and the organization wishes to address this issue in their information security awareness program. What is the area that requires awareness?
Answer: D
Explanation:
Requests for password resets from unknown individuals suggestsocial engineeringattacks, such as phishing or impersonation, where attackers manipulate users to gain unauthorized access. An information security awareness program should focus on educating staff about social engineering tactics to recognize and prevent such incidents.
E-mail usage (A), instant messaging (B), and internet usage (C) may be vectors for attacks, but the core issue is social engineering, which encompasses tactics used across these channels.
Reference:EPI CITM study guide, under Information Security Management, likely emphasizes social engineering in security awareness training. Refer to sections on security awareness or threat management.

NEW QUESTION # 51
The project brief/project charter is created. Which of the following is not part of it?
Answer: C
Explanation:
Theproject charter(or project brief) is a high-level document created during theinitiation phaseof a project, as defined byPMBOK(Project Management Body of Knowledge). It outlines the project's purpose, objectives, scope, and key elements but does not includedetailed planning(A), which occurs during the planning phase after the charter is approved. The charter typically includes:
* High-level risks (B):Identifies major risks to provide early awareness.
* Summary budget (C)rovides an initial cost estimate for approval.
* Quality expectations (D)efines high-level quality requirements or standards.
Detailed planning, such as creating a detailed Work Breakdown Structure (WBS) or schedule, is part of the project management plan developed later, not the charter.
Reference:EPI CITM study guide, under Project Management, likely references PMBOK's project initiation processes, detailing the components of a project charter. Refer to sections on project initiation or project charter development.

NEW QUESTION # 52
A customer survey needs to be designed. What is the most important factor for success?
Answer: A
Explanation:
The most important factor for a successfulcustomer surveyinservice managementisrelevant questions to meet the objective(A). According toITIL's continual service improvement (CSI), surveys must be designed with questions that align with the survey's goals (e.g., assessing service quality or customer satisfaction) to gather meaningful data for actionable improvements.
* Use a rating scale only (B):Restricting to rating scales limits question variety and may not capture qualitative insights.
* Leading and loaded questions (C):These bias responses, reducing survey validity.
* Minimum duration (D):While brevity is important, relevance of questions is critical for achieving the survey's purpose.
Reference:EPI CITM study guide, under Service Management, likely references ITIL's CSI framework for survey design. Check sections on customer feedback or service improvement.

NEW QUESTION # 53
......
Our EXIN dumps torrent contains everything you need to pass CITM actual test smoothly. We always adhere to the principle that provides our customers best quality CITM Exam Prep with most comprehensive service. This is the reason why most people prefer to choose our CITM vce dumps as their best preparation materials.
Reliable CITM Exam Test: https://www.pdfbraindumps.com/CITM_valid-braindumps.html
BONUS!!! Download part of PDFBraindumps CITM dumps for free: https://drive.google.com/open?id=1_7tBP2shbwOGdFvXeFax54zbYtt-Bj8K




Welcome Firefly Open Source Community (https://bbs.t-firefly.com/) Powered by Discuz! X3.1