| Topic | Details |
| Topic 1 | - Teamwork and Good Workplace Conduct to Solve Problems: This section of the exam measures skills of the Certified Logistics Associate and covers the professional behaviors and collaborative techniques needed to work effectively with colleagues and resolve common operational issues as a team.
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| Topic 2 | - Product Receiving: This section of the exam measures skills of the Certified Logistics Technician and covers the technical procedures for inspecting, verifying, documenting, and correctly transferring incoming shipments of goods into storage facilities.
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| Topic 3 | - Order Processing: This section of the exam measures skills of the Certified Logistics Technician and covers the steps required to accurately manage and fulfill customer requests, including picking and preparing the correct items for dispatch.
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| Topic 4 | - Quality Control Principles: This section of the exam measures skills of the Certified Logistics Associate and covers the fundamental concepts used to monitor and ensure that goods and processes meet required quality standards and customer expectations.
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| Topic 5 | - Safety Principles: This section of the exam measures skills of the Certified Logistics Associate and covers essential workplace safety guidelines and procedures needed to maintain a secure working environment and prevent common injuries.
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| Topic 6 | - Work Communication: This section of the exam measures skills of the Certified Logistics Associate and covers the ability to effectively share information, follow verbal and written instructions, and clearly document tasks in a logistics environment.
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| Topic 7 | - Dispatch and Tracking Operations: This section of the exam measures skills of the Certified Logistics Technician and covers the procedures for organizing shipments, coordinating carriers, and monitoring the progress of goods in transit until they reach their destination.
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| Topic 8 | - Packaging and Shipping: This section of the exam measures skills of the Certified Logistics Technician and covers the necessary techniques for securing goods safely for transit, selecting the right containers, and correctly labeling them for outbound transportation.
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| Topic 9 | - Evaluation of Transportation Modes (Truck, Air, Rail, Water): This section of the exam measures skills of the Certified Logistics Technician and covers the ability to compare and select the most appropriate transportation methods based on factors like cost, speed, and the nature of the freight being moved.
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| Topic 10 | - Product Storage: This section of the exam measures skills of the Certified Logistics Technician and covers the best practices for organizing, locating, and maintaining products within a warehouse to maximize space efficiency and minimize damage or loss.
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| Topic 11 | - Safe Handling of Hazardous Materials: This section of the exam measures skills of the Certified Logistics Technician and covers the specific regulations, documentation, and protective measures required for storing and moving dangerous goods safely.
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| Topic 12 | - Inventory Control: This section of the exam measures skills of the Certified Logistics Technician and covers the methods used to track stock levels, perform cycle counts, and reconcile inventory discrepancies to maintain high accuracy and prevent shortages or overstock.
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| Topic 13 | - The Logistics Environment: This section of the exam measures skills of the Certified Logistics Associate and covers the standard operational setting, including the various facilities, equipment, and regulatory factors that affect daily logistics tasks.
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| Topic 14 | - The World of Logistics and the Global Supply Chain: This section of the exam measures skills of the Certified Logistics Associate and covers the foundational knowledge of how logistics fits into the broader global economy and the movement of goods from their origin to the final consumer.
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| Topic 15 | - The 4.0 Technologies: This section of the exam measures skills of the Certified Logistics Associate and covers emerging technologies like automation, the Internet of Things (IoT), and data analytics that are changing how modern supply chains operate in the current industrial revolution.
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| Topic 16 | - Safe Material Handling and Equipment Operation: This section of the exam measures skills of the Certified Logistics Associate and covers the proper methods for safely moving materials and the correct operation of common handling equipment like forklifts and pallet jacks.
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