最新のSalesforce-Certified-Administrator模擬練習試験-試験の準備方法-信頼的なSalesforce-Certified-Administrator的中関連問題私たちの専門家は、あなたがSalesforce-Certified-Administratorテストのわずかな変更に追いつくことができるように、日々献身的な最新情報を提供するよう努めています。したがって、お客様は生産性が高く効率的なユーザーエクスペリエンスを楽しむことができます。この状況では、お客様の提案と需要が合理的である限り、1年間の更新システムを無料でお楽しみいただけることを保証する義務があります。 Salesforce-Certified-Administratorテスト準備を購入した後、Salesforce-Certified-Administrator試験問題を購入してから1年間、無料アップデートをお楽しみいただけます。 Salesforce Certified Administrator 認定 Salesforce-Certified-Administrator 試験問題 (Q211-Q216):質問 # 211
An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and skill set. Which feature should the administrator enable to meet this requirement?
A. Escalation Rules
B. Knowledge Management.
C. Territory Management
D. Omni-Channel
正解：D
解説：
Explanation
To assign agent capacity and skill set, the administrator should enable Omni-Channel, which is a feature that allows agents to work on multiple cases or chats at once based on their availability and expertise.
Omni-Channel can route work items to agents based on their predefined capacity and skills, ensuring that they are working on the right tasks at the right time. Knowledge Management, Escalation Rules, and Territory Management are not related to agent capacity and skill set. References: https://help.salesforce.com/s/ar ... view.htm&type=5
質問 # 212
An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and skill set. Which feature should the administrator enable to meet this requirement?
A. Escalation Rules
B. Knowledge Management.
C. Territory Management
D. Omni-Channel
正解：D
質問 # 213
Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.
Which two options should the administrator suggest?
Choose two answers
A. Test Drive in a production org.
B. Download into a Trailhead Playground.
C. Install in a sandbox.
D. Check edition compatibility.
正解：B、C
質問 # 214
The administrator at Cloud kicks deleted a custom field but realized there is a business unit that still uses the field.
What should an administrator take into consideration when undeleting the field?
A. The field needs to be re-added to reports.
B. The field needs to be restored from the recycle bin.
C. The field needs to be re-added to page Layouts.
D. The field history will remain deleted.
正解：A
質問 # 215
An administrator created a record trigger flow to update contacts.
How should the administrator reference the values of the active record the flow is running on?