正解：C、E
解説：
These two options are not required for audit planning of a certification audit, as they are not relevant to the audit objectives, scope, criteria, and methods. The working experience of the management system representative is not a requirement of ISO/IEC 27001, nor does it affect the conformity or effectiveness of the ISMS. The organisation's financial statement is not part of the ISMS documentation, nor does it provide evidence of the ISMS performance or improvement. The other options are required for audit planning, as they help to determine the audit activities, resources, schedule, and sampling strategy. References: PECB Candidate Handbook1, page 19-20; ISO 9001 Auditing Practices Group Guidance on2, page 1-2; ISO/IEC
27001:2022 (en)3, clause 9.2.
質問 # 29
選出最能完成句子的單字：
要使用最佳單字完成句子，請按一下要完成的空白部分，使其以紅色突出顯示，然後從下面的選項中按一下適用的文字。或者，您可以將該選項拖曳到適當的空白部分。 正解：
解説：
Reference:
ISO 19011:2022 Guidelines for auditing management systems
ISO/IEC 17021-1:2022 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 1: Requirements
正解：A
解説：
Comprehensive and Detailed In-Depth Explanation:
A preventive control is a security measure implemented to prevent security incidents or risks from occurring.
It proactively protects information systems and mitigates potential threats.
* A. Using an application that prioritized orders based on its prior knowledge - This is an operational enhancement but not a security control. It improves efficiency but does not directly prevent security breaches or risks.
* B. Signing a confidentiality agreement - This is a preventive control because it ensures that sensitive business information remains protected from unauthorized disclosure before transitioning to an outsourced service provider. It mitigates the risk of intellectual property theft or data misuse by legally binding the parties to confidentiality.
* C. Expanding the capacity of the in-house data center - This is a corrective or operational control, as it addresses the issue of insufficient infrastructure but does not prevent security-related threats.
This aligns with ISO/IEC 27001:2022 Annex A Control A.5.6 (Contact with Special Interest Groups), which includes legal agreements and confidentiality measures to protect sensitive information.
質問 # 31
當 IT 經理找到您並請您協助修改公司的風險管理流程時，您剛完成了組織的預定資訊安全審核。
他正在嘗試更新當前的文檔，以使其他經理更容易理解，但是，從您的討論中可以清楚地看出，他混淆了幾個關鍵術語。
您要求他將每個描述與適當的風險術語相匹配。正確答案應該是什麼？ 正解：
解説：
A. 無不符合：我想收集更多有關組織如何定義管理系統範圍的證據，並了解它們是否涵蓋 WeCare 醫療器材製造
B. 不合格：管理評審未考慮居民家庭成員的回饋
C. 不符合：ABC未遵守與居民家庭成員簽署的醫療服務協議
D. 無不合格情況：服務經理實施了糾正措施，客戶服務代表評估所實施的糾正措施的有效性
正解：C
解説：
According to ISO 27001:2022 clause 8.1.4, the organisation shall ensure that externally provided processes, products or services that are relevant to the information security management system are controlled. This includes implementing appropriate contractual requirements related to information security with external providers, such as customers who send ICT equipment for reclamation12 In this case, ABC is a residential nursing home that provides healthcare services to its residents and collects their personal data and their family members' personal data. ABC has a signed service agreement with the residents' family members that states that the collected personal data will not be used for marketing or any other purposes than nursing and medical care. However, ABC has violated this contractual requirement by sharing the personal data with WeCare, a medical device manufacturer, who has used the data to send promotional advertisements to the residents' family members via email and SMS. This has caused dissatisfaction and complaints from the residents' family members, who have a strong reason to believe that ABC is leaking their personal information to a non-relevant third party.
Therefore, the audit finding is a nonconformity with clause 8.1.4 of ISO 27001:2022, as ABC has failed to control the externally provided processes, products or services that are relevant to the information security management system, and has breached the contractual requirements related to information security with its customers. The fact that ABC has taken corrective actions to stop working with WeCare and to apologise to the customers does not eliminate the nonconformity, but only mitigates its consequences. The nonconformity still needs to be recorded, evaluated, and reviewed for effectiveness and improvement.
References:
1: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) Course by CQI and IRCA Certified Training 1 2: ISO/IEC 27001 Lead Auditor Training Course by PECB 2
