| Topic | Details |
| Topic 1 | - Customer Journey Modeling: It discusses how to create a customer journey. Furthermore, it discusses common elements and typical approaches.
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| Topic 2 | - SAP Signavio Process Collaboration Hub: It focuses on sharing feedback on process content by navigating through process information and collaborating with other business users.
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| Topic 3 | - Decision Modeling: It explains Business Decision Management with DMN. Moreover, this topic discusses reading, using, understanding, and modeling decision diagrams.
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| Topic 4 | - Business Process Management: This topic discusses different areas of business process management. It also defines the process levels and its architecture.
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