Title: 100% Pass Quiz 2026 Salesforce AP-207: Perfect Energy and Utilities Cloud Accred [Print This Page] Author: olivias699 Time: 14 hour before Title: 100% Pass Quiz 2026 Salesforce AP-207: Perfect Energy and Utilities Cloud Accred We are committed to using Dumps4PDF Salesforce AP-207 Exam Training materials, we can ensure that you pass the exam on your first attempt. If you are ready to take the exam, and then use our Dumps4PDF Salesforce AP-207 exam training materials, we guarantee that you can pass it. If you do not pass the exam, we can give you a refund of the full cost of the materials purchased, or free to send you another product of same value.
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Cert AP-207 Guide - AP-207 Valid Braindumps EbookSince the software keeps a record of your attempts, you can overcome mistakes before the AP-207 final exam attempt. Knowing the style of the Salesforce AP-207 examination is a great help to pass the test and this feature is one of the perks you will get in the desktop practice exam software. Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions (Q56-Q61):NEW QUESTION # 56
An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.
What two elements need to be defined during the discovery phase of the implementation?
A. Define the data to be migrated for the customer's connections process
B. Identify the data sources to generate the customer's new connections reports and dashboards
C. Define the metrics to measure the customer's new connections process.
D. Define the business stakeholders for the customer's new connections process.
Answer: B,C
Explanation:
During the discovery phase of implementing Salesforce Energy and Utilities Cloud, focusing on generating an accurate report for the average response time to installing new electricity connections, two critical elements need to be defined. Firstly, identifying the data sources is essential for generating comprehensive customer new connections reports and dashboards. These data sources could include service request records, installation records, and any other related datasets that capture the timeline from request to connection establishment. Secondly, defining the metrics to measure the process is crucial. Metrics might include average response time, number of installations completed within a target time frame, and customer satisfaction levels post-connection. By focusing on these elements, an organization can ensure that they are capturing and evaluating the right data to improve and report on their new connections process effectively.
Reference = Salesforce Energy and Utilities Cloud documentation emphasizes the importance of understanding the customer lifecycle and enhancing operational efficiency through accurate data management and metric evaluation. Specific references to setting up reports and dashboards, and defining success metrics can be found under topics related to data management and analytics within the Energy and Utilities Cloud resources.
NEW QUESTION # 57
Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energy and utilities market?
A. Regulatory and technology changes
B. Digital first and work-from anywhere in real time
C. Customer expectations and values
D. Capitalization of the cloud
E. Removing the complexity from the business
Answer: A,B,C
Explanation:
The energy and utilities market is currently experiencing significant disruption due to several factors. Regulatory and technology changes are at the forefront, with new policies and advancements in technology pushing companies towards more sustainable and efficient operations. Digital-first strategies and the capability to work from anywhere in real time are also transformative, as they allow for greater flexibility, improved customer service, and enhanced operational efficiency. Finally, changing customer expectations and values, particularly regarding sustainability, reliability, and personalized service, are influencing how energy and utilities companies operate. These disruptions require companies to adapt and innovate, leveraging digital transformation to meet evolving demands.
Reference = These insights are based on Salesforce's discussions on industry trends and challenges within the Energy and Utilities Cloud documentation and resources. Key topics include digital transformation, customer engagement, and adapting to regulatory changes. Salesforce's industry insights and trend analysis provide a comprehensive overview of these disruptions.
NEW QUESTION # 58
An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.
Which object does the Energy and Utilities Cloud data model use to store this information?
A. Contract
B. Asset
C. Account
D. Premise
Answer: C
NEW QUESTION # 59
An energy company was onboarded on Energy and Utilities Cloud. They want to see now many Energy and Utilities Cloud licenses are assigned.
What's the most effective way to check for the number of their assigned Energy and Utilities Cloud licenses?
A. Call Salesforce Support to get the Energy and Utilities Cloud information.
B. Go to Setup -> Company Information -> Permission Set Licenses.
C. Go to Setup -> installed Packages -> Vlocity CMT to see the Energy and Utilities Cloud license information.
D. Execute a SOQL query to retrieve the license count
Answer: B
Explanation:
The most effective way to check for the number of assigned Salesforce Energy and Utilities Cloud licenses is through the Salesforce Setup menu. By navigating to Setup, then to Company Information, and looking at the Permission Set Licenses section, administrators can quickly view the number of licenses assigned and available for various Salesforce products, including Energy and Utilities Cloud. This method provides a straightforward and accessible means of license management within the Salesforce environment. Reference = Salesforce's official documentation on managing licenses, including viewing assigned licenses through the Company Information section, provides comprehensive guidance: https://help.salesforce.com/arti ... types_available.htm
NEW QUESTION # 60
When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer's 360-degree view that allows the customer service agents of the company to see the following information in one glance:
* Identify the caller
* Provide answers to questions about billing. consumption, and payments
* Add meter readings
* Manage user complaints.
* Perform user requests such as Start Service. Stop Service, and Set Up a Payment Plan.
Which two functionalities should the consultant use to achieve this?
A. Assign the relevant lightning pages to the energy company's service agent user profile
B. Configure a custom Salesforce Service Cloud console.
C. Configure custom OmniScripts and FlexCards to cover the requirements.
D. Configure the Energy and Utilities Contact Center Console available m the process horary
Answer: C,D
Explanation:
For showcasing a 360-degree view of the customer that empowers service agents with the capability to manage various customer interactions efficiently, the consultant should utilize the Energy and Utilities Contact Center Console and configure custom OmniScripts and FlexCards. The Energy and Utilities Contact Center Console, designed specifically for the industry, integrates critical customer information and functionalities into one streamlined interface. Additionally, custom OmniScripts and FlexCards can be tailored to the unique requirements of managing billing inquiries, meter readings, complaints, and service requests, providing a flexible and dynamic solution for meeting the diverse needs of utility customers. Reference = Detailed explanations on how to configure the Energy and Utilities Contact Center Console and create custom OmniScripts and FlexCards for tailored customer service experiences are available in the Salesforce Energy and Utilities Cloud implementation guide and customization documentation: https://developer.salesforce.com ... mniscript_about.htm, https://help.salesforce.com/arti ... ions.htm&type=5
NEW QUESTION # 61
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