Salesforce EX-Con-101サンプル問題集 & EX-Con-101模擬練習高賃金の仕事には、優れた労働能力と深い知識が必要です。 EX-Con-101試験に合格すると、夢の仕事を見つけるのに役立ちます。最高のEX-Con-101質問トレントをクライアントに提供します。Salesforce受験者がEX-Con-101試験に簡単に合格できることを目指しています。私たちが提供するEX-Con-101学習教材は合格率とヒット率を高めるためのものです。準備と確認に少し時間をかけるだけで、EX-Con-101試験に合格できます。時間と労力はほとんどかかりません。ソフトウェアを無料でダウンロードして、購入する前に試用できます。 Salesforce Certified Experience Cloud Consultant 認定 EX-Con-101 試験問題 (Q178-Q183):質問 # 178
Universal Containers (UC) maintains multiple customer-facing sites, but only one profile for all customer users. No customer has access to more than one site.
Which step should the UC system administrator take to grant customers access to the appropriate site?
A. Create and assign a permission set to the users and site.
B. Assign the profile to the site membership.
C. Enable the Customer Identity profile or permission set.
D. Add user tothe All Customer Portal Users public group.
正解：B
解説：
This option allows UC to grant customers access to the appropriate site. Site membership is a feature that defines which users can access a site and what permissions they have. UC can assign the profile for all customer users to the site membership of each site and specify the default page access and object permissions for that profile. UC can also assign permission sets to the site membership togrant additional permissions to specific users4
質問 # 179
Ursa Major Solar (UMS) is using the Customer Account Portal template and would like to differentiate the options available on the navigation menu based on the profile of the authenticated user visiting their customer portal.
Which Experience Cloud functionality shouldUMS use to accomplish this?
A. Permission Sets
B. Audience Targeting
C. CSS Overrides
D. Sharing Rules
正解：B
解説：
Audience targeting allows UMS to create audiences based on user attributes, such as profile, location, or language, and display different content or components to different audiences within the same site. For example, UMS can create an audience for premium customers and show them a special offer on the navigation menu, while hiding it from other customers. Audience targeting can beapplied to any component or page in Experience Builder.
質問 # 180
Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions bychatting with an agent while browsing the Experience site.
How should an administrator embed the chat window in an Experience site?
A. Create a custom component using the Embedded Service API.
B. Configure the Embedded Service connector.
C. Add the Embedded Service component to Builder pages.
D. Create an Embedded Service quick action.
正解：C
解説：
The Embedded Service component allows you to embed a chat window in your Experience Cloud site, so customers can chat with agents while browsing the site. You can add the Embedded Service component to any Builder page and configure its properties, such as the chat button label, pre-chat fields, and offline support.
質問 # 181
Ursa Major Solar is creating an employee experience portal.
Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?
A. By using Location criteria and specifying which IP address applies to each department and domain
B. By using Profile criteria and selecting the Service profile
C. By using Domain criteria and creating custom domains for each department or role to access the portal
D. By using User criteria and selecting appropriate user fields on CRM objects
正解：D
解説：
User criteria allow you to target audiences based on user fields on CRM objects, such as department, role, or region. You can use user criteria to set up different pages in the portal for different departments and roles within those departments.
質問 # 182
What are two ways a question can be escalated to a case?
Choose 2 answers
A. Automatically via process Builder by meeting specified criteria
B. Manually by users commenting ''Escalate''
C. Automatically via Case Assignment Rules
D. Manually by a moderator selecting ''Escalate to Case'' in the Feed
正解：A、D
解説：
A question can be escalated to a case in two ways:
* Manually by a moderator selecting ''Escalate to Case'' in the Feed. A moderator is a user who has permission to manage content on your site. A moderator can escalate a question to a case by clicking on the ''Escalate to Case'' action in the Feed menu of the question post.
* Automatically via process Builder by meeting specified criteria. Process Builder is a tool that allows you to automate business processes based on criteria and actions. You can use Process Builder to create a process that escalates a question to a case when certain criteria are met, such as number of comments, number of likes, or time elapsed.